65 replies to this topic

[Koniving]

SirHitman, on 16 October 2013 - 09:41 AM, said:

Bought tha package 12th and actual money transaction the 14th because of the weekend, think this should be enough time. If i check my Medallions it says I need to buy the phoenix package again so, i guess something did not register properly.

I meant give support time to get to the ticket. This indeed sounds like a failure to register. Support should mail you within a day of sending it in, so sometime today or tomorrow you should have a response.

The wait til Friday thing might not work in your case, as even those who have to wait already show it being paid and their badges.

[SirHitman]

Yea Second Monday in October might have caused the usage for a extra sick-day for the support staff. Just hope its fixed for the weekend.

Edited by SirHitman, 16 October 2013 - 10:26 AM.

[StarGeezer]

DMaULeR, on 16 October 2013 - 09:41 AM, said:

We probably will need to wait till Friday for Phoenix batch 2 to arrive. It's ok, i'm still having fun swatting insects with my K2

For what it's worth DMaULeR, it must have registered...you're flying your Overlord Badge. So it's just a matter of waiting for the next injection on Friday (most likely) for you to receive your mechs.

[Great_Scott]

StarGeezer, on 16 October 2013 - 10:29 AM, said:

For what it's worth DMaULeR, it must have registered...you're flying your Overlord Badge. So it's just a matter of waiting for the next injection on Friday (most likely) for you to receive your mechs.

Yup I kind of noticed it after my last post. All that's left to do is to wait for them to fulfill the orders this coming Friday.

[SirHitman]

Problem solved, the money was deposited to a ultimatepay account and i could buy the package with the points.

The support asked me to buy it in 2 steps, first a smaller one (i instantly got a email and badge here on the forum) and then upgrade to the package I wanted (tried allot but got no confirmation email or upgraded badge) it took a few hours and now when i got up i have the email and badges so everything seems fine. Now im just waiting for the Mechs.

[StarGeezer]

Glad it's working out SirHitman.