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Tentonhammer: Delusions Of Player Communication


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#1 DragonsFire

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Posted 02 October 2013 - 08:57 PM

http://www.tentonham...cation-requests

Pretty solid article on the difficulties of player communication in the course of any game development. Thought it would be applicable here given that there is a MWO screenshot in the article and it might indeed help some folks around the forums gain a bit more perspective.

Mods, please feel free to move this however if you feel it inappropriate for this forum.

#2 SaJeel

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Posted 02 October 2013 - 09:38 PM

Super applicable ,players and community manager should read this

#3 Farpenoodle

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Posted 02 October 2013 - 10:26 PM

This thread should be entertaining.

#4 MechFrog1

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Posted 02 October 2013 - 10:32 PM

It didn't mention anything about openly mocking your player base. Perhaps not applicable after all?

#5 Felix Reynolds

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Posted 02 October 2013 - 11:20 PM

Good article, and always good to see the other perspective of any relationship.

However, that said, notice how even in the example he uses about Bazoola Woogle Hunting, he already points out how using phrases like 'can't promise' and 'soon' get blown way, way out of proportion. Which still makes me scratch my head at and wonder what exactly was going on when, for instance, certain folks said things about certain other point-of-view modes.

Because this article points out how communication can break down even when you ARE hedging your bets constantly with vague and/or non-committal language. So it's no surprise that when companies DON'T use that in their communication with players, it is received...poorly.

#6 Salient

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Posted 02 October 2013 - 11:47 PM

Its not even about communication anymore, thats been laughable since the get go and has only gotten worse. Its about perceived progress. Take Warframe for example, that game has lots of perceivable progress. Seems like every month its get a major update with a lot of new content. What does MWO get? Pay2Win mechs? Fuzzy Dice? Another generic city map? This game is NOTHING of what it was promised to be 2 years ago. Thats why the original player base is upset.

#7 Shredhead

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Posted 03 October 2013 - 12:42 AM

View PostSalient, on 02 October 2013 - 11:47 PM, said:

Its not even about communication anymore, thats been laughable since the get go and has only gotten worse. Its about perceived progress. Take Warframe for example, that game has lots of perceivable progress. Seems like every month its get a major update with a lot of new content. What does MWO get? Pay2Win mechs? Fuzzy Dice? Another generic city map? This game is NOTHING of what it was promised to be 2 years ago. Thats why the original player base is upset.

Pay2Win mechs? Generic city map? That new map is great, and I don't see any of those "pay2win" mechs! Are you still playing the game? If not, why are you even talking about stuff you clearly have not the slightest cue about? And if yes, get your f'ing facts straight!

#8 GRiPSViGiL

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Posted 03 October 2013 - 01:41 AM

View PostSalient, on 02 October 2013 - 11:47 PM, said:

Its not even about communication anymore, thats been laughable since the get go and has only gotten worse. Its about perceived progress. Take Warframe for example, that game has lots of perceivable progress. Seems like every month its get a major update with a lot of new content. What does MWO get? Pay2Win mechs? Fuzzy Dice? Another generic city map? This game is NOTHING of what it was promised to be 2 years ago. Thats why the original player base is upset.


You clearly do not know what Pay2Win means and I bet wouldn't understand if it were explained why it doesn't exist in this game. What? Just so used to complaining you can't stop?

This article is pretty much exactly what MWO is experiencing.

#9 GalaxyBluestar

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Posted 03 October 2013 - 02:15 AM

anyone who says a mech is pay 2 win is automatically a terrible pilot and laughable. i've mixed it with past tourney competitors and haven't payed a single cent on this game. one of the reasons amongest never feeling confident that this game was worth my money was to specifically test if i HAD to pay to win. no you can win on your own merits my stalker 5-m serves me very well regardless of the meta. the closest it's ever been that way was ppc gauss meta and misery was available. free to purchass highlanders of course laid pain on them so no YOU CAN NOT PAY TO WIN IN THIS GAME.

now if you can use MC to fix the MM in your favor against noobs then you can start talking about pay2win stuffs. anybody thinking a champion or hero mech or even coolant is a garrentee of vicorty and dozens of kills every time is the most dellusional ***** on the forums ever.

Edited by GalaxyBluestar, 03 October 2013 - 02:18 AM.


#10 Levon K

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Posted 03 October 2013 - 02:26 AM

This is a good article.

It would be nice if the percentage of people trashing MWO and the Dev team would just stop already. They have no clue how horrible their attitude is, and cannot be reasoned with, however if they would read this article they might see the light.

#11 GalaxyBluestar

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Posted 03 October 2013 - 02:38 AM

View PostLevon K, on 03 October 2013 - 02:26 AM, said:

This is a good article.

It would be nice if the percentage of people trashing MWO and the Dev team would just stop already. They have no clue how horrible their attitude is, and cannot be reasoned with, however if they would read this article they might see the light.


still think nuking gen disc into subforumorama was a bit overkill :ph34r: who else has had to go to that length to organise things... which actually made things harder to look up and understand ;)

#12 StandingCow

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Posted 03 October 2013 - 05:20 AM

View PostSalient, on 02 October 2013 - 11:47 PM, said:

Its not even about communication anymore, thats been laughable since the get go and has only gotten worse. Its about perceived progress. Take Warframe for example, that game has lots of perceivable progress. Seems like every month its get a major update with a lot of new content. What does MWO get? Pay2Win mechs? Fuzzy Dice? Another generic city map? This game is NOTHING of what it was promised to be 2 years ago. Thats why the original player base is upset.


You had a good point until you mentioned P2W... this game for all of it's issues... has done a good job of keeping P2W out of it. If you call this game P2W you have no idea what it means.

#13 Ghogiel

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Posted 03 October 2013 - 05:20 AM

View PostGalaxyBluestar, on 03 October 2013 - 02:38 AM, said:


still think nuking gen disc into subforumorama was a bit overkill :ph34r: who else has had to go to that length to organise things... which actually made things harder to look up and understand ;)

Wouldn't have been too bad finding info, except the search function is still completely useless on top of the gen disc nerf.

#14 Heffay

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Posted 03 October 2013 - 05:23 AM

That article is fantastic. It's what everyone knows is true, but I'm sure some individuals think will read it and think "It doesn't apply in this case though, because I are speshul!"

I like the part about how complicated projects can take a lot of time. You see a lot of whining about how hard can it be to put a lobby. People who say things like that have probably never had to run a project more complicated than changing the oil in their car.

#15 dal10

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Posted 03 October 2013 - 06:32 AM

View PostSalient, on 02 October 2013 - 11:47 PM, said:

Its not even about communication anymore, thats been laughable since the get go and has only gotten worse. Its about perceived progress. Take Warframe for example, that game has lots of perceivable progress. Seems like every month its get a major update with a lot of new content. What does MWO get? Pay2Win mechs? Fuzzy Dice? Another generic city map? This game is NOTHING of what it was promised to be 2 years ago. Thats why the original player base is upset.

didn't the game originally promise city maps?

#16 PappySmurf

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Posted 03 October 2013 - 06:47 AM

View PostDragonsFire, on 02 October 2013 - 08:57 PM, said:

http://www.tentonham...cation-requests

Pretty solid article on the difficulties of player communication in the course of any game development. Thought it would be applicable here given that there is a MWO screenshot in the article and it might indeed help some folks around the forums gain a bit more perspective.

Mods, please feel free to move this however if you feel it inappropriate for this forum.

Pgi should make commands like WarThunder has maybe a bit more complex on the command list. In WarThunder you can hit the (T) button which brings up a command list you pick the command by a number and it executes it in chat for the whole team to see. Posted Image

Edited by PappySmurf, 03 October 2013 - 06:50 AM.


#17 GalaxyBluestar

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Posted 03 October 2013 - 05:59 PM

View PostPappySmurf, on 03 October 2013 - 06:47 AM, said:

Pgi should make commands like WarThunder has maybe a bit more complex on the command list. In WarThunder you can hit the (T) button which brings up a command list you pick the command by a number and it executes it in chat for the whole team to see.


many have asked for hotkey commands for a long while. such as attack my target etc. at the moment the best you can do is tak command and play with the battlegrid ploting symbols which is like trying to type commands whilst shooting at someone. essentially we need ingame VOIP.

#18 Alois Hammer

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Posted 05 October 2013 - 09:48 AM

View PostGRiPSViGiL, on 03 October 2013 - 01:41 AM, said:

This article is pretty much exactly what MWO is experiencing.


Really? I missed the part of the article where he talked about a developer deliberately antagonizing the "less sycophantic" players on Twitter as a regular activity. I'll go read it again, maybe I missed that part the first time.

#19 Veranova

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Posted 05 October 2013 - 09:56 AM

Great article.
Into my signature it goes!

View PostAlois Hammer, on 05 October 2013 - 09:48 AM, said:


Really? I missed the part of the article where he talked about a developer deliberately antagonizing the "less sycophantic" players on Twitter as a regular activity. I'll go read it again, maybe I missed that part the first time.


The part where he talked about a developer who was a maths genius, but set a forum in to uproar.
I'd say that's pretty covered.

Edited by Veranova, 05 October 2013 - 09:57 AM.


#20 DragonsFire

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Posted 05 October 2013 - 10:03 AM

View PostAlois Hammer, on 05 October 2013 - 09:48 AM, said:


Really? I missed the part of the article where he talked about a developer deliberately antagonizing the "less sycophantic" players on Twitter as a regular activity. I'll go read it again, maybe I missed that part the first time.


What is noted in the article (3rd paragraph) is that sometimes a joke or banter that a developer may make and think to be in jest can be completely misunderstood or regarded as trolling. Conveying things via text can lose much of it's intended meaning/tone. Sometimes it's hard enough for human beings, talking face to face, to understand each other properly. This issue is only further compounded at times by the internet (and even more so by twitter where your text is limited to 140 characters, hard to express anything there let alone tone)

At the end of the day though, the internet is still a fantastic tool that can be used for a great many things, including communication. You just have to approach it properly, and start off with a thick skin and a longer fuse, and perhaps even treat every interaction you have in the same way you would as if you were face to face with that person.





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