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Problem After The 1.3Gb Patch


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#1 Stefan Schneider

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Posted 20 November 2013 - 09:06 AM

Guys sorry if I'm in the wrong place, need some advice.

After being done with the 1.3Gb patch, I can't seem to play the game, after pressing lauch, the game loads, goes to the map poster, and then its done, the screen stay blank. Need to force close the game, via Alt+F4 or Ctrl+Alt+Del and end task via task manager.

When I restarted the client, and tries to go to the testing ground, it can play there, with the dummy mechs, that is.
What to do?

Already run the repairs tool several times to no avail . . .
Sigh, here we only got 4Mbps connection top, it would take like half a day to do a clean install again . . .

Any advices is kindly appreciated thanks.

#2 Stefan Schneider

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Posted 20 November 2013 - 09:27 AM

Anyway, after fourth time running the repairs tool, when checking the "Delete systemoverride.cfg" box in the Options, the problems is kinda solved, can play again with other people online.

Please kills this thread then thanks :)

#3 Stefan Schneider

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Posted 22 November 2013 - 01:44 AM

Sigh, it seems like, every 4 out of 5 times, I would be unable to play normally, the problem seems to come back, blank screen all the ways after the pressing the Launch buttons . . .

It needs like multiple restart for me to be able to play normally.

Any helps would be greatly appreciated.


FOrgive me for my bad English.

#4 Stefan Schneider

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Posted 22 November 2013 - 04:08 AM

Bumped.
Currently can't play except in the testing ground . . .

#5 st1x

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Posted 22 November 2013 - 10:02 AM

What i have found is that this is only happening to me when i am trying to start the game in fullscreen mode at 2560x1440.

Try starting the game in windowed mode and then alt-enter 'ing to get to full screen.

No guarantees but this worked for me.

Nic

#6 Stefan Schneider

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Posted 23 November 2013 - 12:14 AM

Wao thanks so much for your sharing!

Will try that and reported it back here, thank you :P

#7 Stefan Schneider

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Posted 23 November 2013 - 12:33 AM

View Postst1x, on 22 November 2013 - 10:02 AM, said:

What i have found is that this is only happening to me when i am trying to start the game in fullscreen mode at 2560x1440.

Try starting the game in windowed mode and then alt-enter 'ing to get to full screen.

No guarantees but this worked for me.

Nic


Just tried, also did not work . . . .

Sad. . . . . . . .

I wanna play so much T_T

#8 Durant Carlyle

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Posted 23 November 2013 - 12:52 AM

You need to E-mail support and attach the Omicron log (from the main MW:O directory). That should help the get you going.

#9 Stefan Schneider

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Posted 23 November 2013 - 12:57 AM

View PostDurant Carlyle, on 23 November 2013 - 12:52 AM, said:

You need to E-mail support and attach the Omicron log (from the main MW:O directory). That should help the get you going.


Already did.
And I already mentioned in my first email that I had run the repair tool like 5-6 times already to no avail.
This is their first response:

Reppu (MechWarrior® Online™)
Nov 22 12:51 (PST)
Hello Stefan Schneider,
Many issues can be caused by corrupted files. Running the repair tool will repair these issues:
Please download the repair tool from here: http://patcher.mwome...ORepairTool.exe
Run it from any location, it will detect your MechWarrior Online installation and repair any corruption.
Once the repair tool has completed its work, please run the game and tell me if the issue persists.

Reppu
Senior GameMaster
MechWarrior® Online™

#10 Stefan Schneider

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Posted 23 November 2013 - 09:27 AM

Bumped. . .

#11 Stefan Schneider

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Posted 25 November 2013 - 08:26 AM

Bumped



Mr
Gruinhardt

and Mr

jericho83

are having the same problem as mine.


Hope there is a fix to this.
Quote from Mr.Gruinhardt

"I tried a clean install 2 days ago, no luck. All Windows Update and drivers are current. Yesterday I tried my other gaming PC. All updates and drivers are current. First match I was able to join, then thought it must be my other computer. Second drop, blackscreen, 3rd match was able to play, and every time after that, blackscreen.

I am letting a friend take my PC to his house. He has been able to play MWO since patch. I want to know if my PC will work on his broadband. I am pretty sure it will. My best guess, it has something to do with our ISP and the last patch. I have wireless internet and have been able to play up to the last patch. I will send Reppu Omicron logs and DxDiag files tomorrow.
Friend has PC, will know more tomorrow. "



Quote from Mr.Jericho83

"Yo guys, another chap on the same page here, been having blank screen during launch ever since the latest patch. Tried a clean sweep and reinstall the whole program but to no avail, as the matter in fact did the clean sweep and reinstall a couple of times already. Downloaded and running the repair tool for the few times since the last patch but to no avail also. Really running blank on ideas how to get the 'the glitch by the latest patch' over with and get on with the game. Any bright ideas are much appreciated.[color=#959595] [/color]"

#12 Stefan Schneider

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Posted 26 November 2013 - 06:52 AM

Bumped





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