i)
We were told before we gave them our founders money ($120 in my case) that all of the big talking features on their website would be in game prior to open beta, with the exception of community warfare that would come within 90 days of open beta. What was actually delivered from the list on that timeline? Mechs, a map and a wildly overpowered ECM.
ii) This was even with a delay of ~ 2 months longer in closed beta because fundamental hit detection still wasn't working and the game just was not ready for the light of day. Even without hit detection/host state rewind working they still crammed it out the door.
iii) Around March 2013 (150 days after open beta, still no CW) when HSR/hit detection was finally getting nailed down
the creative director stated in an interview at GDC that CW would be coming in 3 phases up to launch. This seemed to confirm they were making progress even if they weren't talking about it. This led a lot of people to plunk down money on Phoenix mech packs to support their continued work (another $80 in my case). Fast forward to now, 2.5 months after launch and ~410 days after CW was supposed to be in and we find out they hadn't actually started working on CW until after launch.....
iv) Coolant flushes.. after repeatedly saying they wouldn't do coolant flushes since it would invalidate their heat management system that they had worked so hard to get 'just right... cough' they came out with plans to release a clearly P2W coolant module (24 heat in 1 slot for real money, compared to 18+6 in 2 slots for cbills). They rightfully backpedaled on the P2W aspect by making the MC version exactly equivalent to the 18 cbill version, but still this was a whipsaw on a fundamental game design facet that shook some trust and ripened the community for....
v) 3pv.... after marketing the game as a 1pv game and a 'sim' in all their interviews and even on their own homepage going back to 2012, they shoehorned in 3pv despite ~90% opposition on the forums with many thousands of votes
vi) Unprofessional community management from both IGP and PGI including people like Niko snow saying 'it's true, I eat unicorns', telling players with concerns about the direction of the game that they are on an island and that the game is in the best state it's ever been
vii) (incidentally this 'best state ever' plus 3 months of development time more netted them a craptastic metacritic score from professional reviewers. Penut gallery rates it slightly more craptastic despite
shills insisting positive vote flooding is needed to offset a 'small minority of people' who think the game is mediocre.
edit viii) Continued petty bait and switch has continued right up past launch with things like advertising an exclusive cammo pattern to people who buy into phoenix
Rather than make good on the exclusive they decided to sell it to everyone and just changed the image to read 'Hot rod' rather than 'exclusive' all of 5 days before the mechs and cammo actually came out. Yeah I know this is a petty quibble, but it makes it all the more petty of them that they baited and switched on it.
Basically if you have been a founder from day 1 and you don't like being treated like a consumer *****/*****/chump then you are quite bitter. Some people around here will swear that this is a normal chain of events and anyone who wants the devs to actually deliver on what they told us to expect at any previous point in the development process (while they were taking our money) is 'entitled'. Spectralthunder rightly points out that we don't know why all of these things are being done so yes it could be Kelly Zmak dicking the project over at every turn, I would say that on an individual level it doesn't matter why the bait+switches are happening. I'm just upset that I have been serially taken for a fool by giving money to the MWO project.