12 replies to this topic

[BipolarXpress]

I have reinstalled twice. Whenever I hit play from the Launcher I get. "Error" Failed to initialize game. Running Windows 7 x64 anyone know a work around?

[9erRed]

Greetings,

Check the short-cut's location, insure it is the correct location.

1. right click, select properties. - should be in the Shortcut tab.
(at this pop up window you should see:)
"target type:" Application
"Target location:" Bin32
"Target:" (in this window the last item in the location line should read \MechWarriorOnline.exe)
"Start in:" (in this window the last items in the line should read \MechWarrior Online\Bin32\) -there's a space in this one

2. click on the "open file location".
- you should now see the Bin32 folder showing 18 items
- there should be 4 "exe" files, but the only one you should be pointing to is the MechWarriorOnline.exe

3. if you back up through the file list to the MechWarrior Online folder it should have a size of 4.03 to 4.04GB

4. During your installation of the game insure that it is being installed with admin. elevated status. On the installer right click and check off "Run as Administrator". As without that level of install it doesn't have permission to install everything.

Hope that helps,
9erRed

[BipolarXpress]

Everything looks right just not working. Hit Play and Failed to initialize game.

[9erRed]

Greetings,

This game is currently only running in DX9c mode, so if you have the normal Win7 installed it doesn't have the older files from 9c. Here's the site to get Dx9c:
http://www.microsoft...s.aspx?id=34429

Install that and advise if it will initialize now.

Also insure that you have the Visual C++ libraries installed, find them here:
http://www.microsoft...ls.aspx?id=5555

As well as the .Net framework for 64bit systems, found here:
http://www.microsoft...ls.aspx?id=5205

Now since this game is running on the 32bit side for now here are the 32bit install file for .Net:
http://www.microsoft...s.aspx?id=22808

- start with the 64bit install first and see if it fix's the error.

- note : was there an error code listed with that error?

Try those and advise.
9erRed

Edited by 9erRed, 16 December 2013 - 05:30 PM.

[TreeJet]

Hello,
I am trying to get MWO to run on my friends machine. He is running WinXP SP3 freshly installed. I get the same error that the game fails to initilize. There is no error code associated with this. I have updated DirectX, the .net frameworks, and the C++ distributables. Any help on this would be great.

[9erRed]

Greetings,

Can you confirm that the MWO program is /has administrator rights to run? Normally this shows as a small shield on the game icon. And the User is operating the game as an administrator.

[I went into the game files and insured that the following items were set to "Run as Admin"
(all found within the Bin32 folder, I'm on a 64bit systems so hopefully the folders name is the same.)
- BootstrapSentinel.exe
- MechWarriorOnline.exe
- MWOClient.exe
- MWOPatcher.exe

(you can check each from the Properties right click, "security tab", you should see Authenticated users, System, Administrators, Users, and by clicking on each name the corresponding permissions will appear. Should show all with full check marks down the "Allow" column. If they are not there then some functions which these programs require will be cancelled and the game will not operate correctly.) Note Authenticated users will not have "full control".

- And to confirm, there is no problems with purchasing equipment in the Mech lab?
(weapons can be replaced and purchased with C-bills, consumables, all go through the user/server process correctly.)
- If that's correct than just maintaining the connection to the Game server is the issue.
- what is your type of connection? (DSL, Cable, Fiber)
Although the connection type may not have much to due with loss of connection it may address issues others are seeing with similar game connection loss.


Additionally you can follow these steps to actually locate the problem while the error pop up window is still showing, don't close or click "ok" till instructed to.

- Please try the following to resolve this problem:
1. Press Ctrl+Alt+Shift at the same time to open Task Manager while the error is still being displayed on your screen.
2. Search for the 'MWOClient.exe *32' file in the 'Processes' tab.
(I have a 64bit system so yours may not show the *32 item)
3. Right click the file and select 'Open file location'.
4. In this folder search for 'MWOClient.exe' file. Please search for the application.
5. Close the error message by pressing 'OK'.
6. Right click on 'MWOClient.exe' and choose "Run as administrator".
- now start up the MWO application an see if it functions correctly now.


Advise what you find,
9erRed

Edited by 9erRed, 22 December 2013 - 12:56 PM.

[TreeJet]

Just looked at system minimum requirements. Says windows Vista. Friend has XP.

Edited by TreeJet, 25 December 2013 - 09:34 PM.

[9erRed]

Greetings ,

I'm not sure where you located the spec's from but here are the Min. system spec's.

MechWarrior Online minimum requirements:
CPU: Core 2 Duo E6750 2.66GHz / Athlon II X2 245e
GPU: GeForce 8800GT / Radeon HD 5600/5700
RAM: 4 GB
OS: Windows XP 32-bit SP3
DirectX: DX9
HDD Space: 8 GB


- The recommended system spec's are here:
(as you see the WIn7 64bit system is recommended, if your friend knows or is a college/university student there may be a free upgrade to Win7 or 8 available.)

MechWarrior Online Recommended System Spec:
CPU: Core i3-2500 / AMD Athlon II X4 650
GPU:GeForce GTX 285 / Radeon HD 5830
RAM: 8 GB
OS: Windows 7 SP-1 64-Bit
DirectX: DX9
HDD Space: 8 GB

XP should still be able to install this product, it just won't run very well with less than 4 Gb of Ram available.

Reference: http://mwomercs.com/...pc-requirements
Updated: Fri, 18 Oct 2013 14:32:25 +0000


9erRed

Edited by 9erRed, 25 December 2013 - 09:50 PM.

[Shamous13]

TreeJet, on 21 December 2013 - 09:38 PM, said:

Hello,
I am trying to get MWO to run on my friends machine. He is running WinXP SP3 freshly installed. I get the same error that the game fails to initilize. There is no error code associated with this. I have updated DirectX, the .net frameworks, and the C++ distributables. Any help on this would be great.

Do you have .net 4.0 installed, their was a change a few months back that requires 4.0. xp doesn't come with this.

Edited by Shamous13, 30 December 2013 - 04:39 AM.

[Marcus Macknight]

Hello, I am having the same problem Following a major system crash I completely reinstalled windows Vista, lost pretty much everything, then I reinstalled MWO and now I am getting the "game failed to initialize" ERROR message as soon as click PLAY. I followed ALL of the above steps, reinstalled dx, c+++, NET frames etc, checked to make SURE all the necessary files were being run as adminstrator and the game still gives me the same message. I am currently running the MWO Repair Tool to see if that does anything. Any help MUCH appreciated!

[Otto Mandela]

Hello, I'm running XP and just got it recently so I don't know my way around well, I wasn't able to install at all, the error is [13D8:1100][2014-01-24T17:42:23]e000: Error 0x80070643: Failed to install MSI package.
[13D8:1100][2014-01-24T17:42:23]e000: Error 0x80070643: Failed to execute MSI package.
[11C8:0C1C][2014-01-24T17:42:23]e000: Error 0x80070643: Failed to configure per-machine MSI package.
and I do have 4G of RAM.

I'm also new to forums so sry if im writing this in the wrong one.

Edited by Spartan X51, 24 January 2014 - 02:43 PM.

[Otto Mandela]

Fixed it. sry for bothering ya.

[MnemonicDefect]

Had this happen as well. Fresh install of XP, tried all of the above. Only thing i could think of that my old install had was the older versions of .Net. So i went and installed them all from 1 to 3.5 and lo and behold...works just fine. I also did a fresh install but i doubt that would have fixed anything since there wouldn't have been any changes really. Hope this helps, was frustrated as hell myself was looking forward to killing some people after spending all that time updating everything lol =)