Helmer, on 22 January 2014 - 12:04 PM, said:
PGI reads the boards daily. They play the game often (Despite popular belief) . They have plenty of people who forward them on statistical data and threads. Niko Snow does an incredible job with the feedback and known issue threads. The "important issues" are many , varied, and subjective. Even Garth, who is physically located at PGI, had a difficult time pulling people away from work to answer threads.
Its a slow process, and people get upset already with monthly reiterations of the things PGI are working on. A daily or weekly "Hey we're still working on X things , so maybe later we can work on Y things" would just enrage people because of the slow progress. I'm all for more communication, but as we've seen, its never enough. Take Pauls most recent post. If you look at the feedback thread there are numerous "Well you didn't talk about this... or that....or What about all these other issues". Its normal. What people really want is a sit down 1v1 with certain Devs and know the complete day to day goings on, and for PGI to justify working on X over Y. As many are financially and emotionally invested in the game, its understandable and , to an extent, reasonable.
This is not to say they should stop communicating. As I've said, I'm all for more communication, however, I also understand the realities of the industry. Taking a few hours out of your day to carefully craft a post, have to vetted by the other departments that it might pertain to, have it Ok'd by Bryan/Russ... it slows you down and takes away from development. They're understandably cautious about what they post considering past reactions of the forums.
PGI seemingly understands the passion of the playerbase, and wanting more information. Hopefully they keep this up and find that fine line between communication and development time.
TL:DR Having another person poking Devs and shoving information in their face is not going to help, mostly likely it will hurt.
Cheers.
That's a load of {Scrap}. UI2.0's first test on the test server, do you know when that was?
I sure do.
Do you remember what the number one complaint was?
I sure do.
Do you know what wasn't put in place for the February 4th patch?
The one thing everyone said they should do.
If they are reading, then comprehension is a major problem.
And if you're telling me they couldn't fix it between October and February 4th, we are freaking screwed.
By the way, love the sucking up. You guys are like abuse victims. Good lord.