208 replies to this topic

[Ginmill]

It went through, thanks Kyle for your help.

[Kyle Polulak]

Alright, I think that's about most of them. Remember, if it's still in limbo just give us a hollar!

[Mantis Kerensky]

hollar hollar mine's still in limbo

[Racklesnack]

Mine went through.....now to go shove an ac/20 on the ember

[Evapilotone]

Woke up to find both of my transactions had been sorted. Thanks Kyle.

[Mantis Kerensky]

aaaaaaaaaaaaaaaaaand they came through. Thank you so much Kyle!

[Iqfish]

Mine arrived too
Thank you very much! My new Ember appreciates your work

Edited by IqfishLP, 05 February 2014 - 02:47 AM.

[Broken Physicality]

It has been around seven hours and my transaction has not come through. I have sent two emails to your support team with no response or confirmation. I will not be doing business with you again. Please push my transaction through.

[PieRat]

Woke up, and mine has finally arrived. Thanks Kyle!

[BigBangA1]

Just woke up, and my MC finally arrived. Thanks for all the work Kyle!

[Tynth]

Got mine. Thanks for the hard work and dedication Kyle. You should be getting a bonus!

[damonwolf]

I received mine. Thanks for your steadfastness and caring Kyle.

[Cpt Jesus]

I'm still having the same issue I listed earlier in the thread, in which my transaction is cancelled by Playspan after submitting payment through Paypal. I've sent Playspan an email regarding the issue and they sent me a generic email response detailing the 4 reasons (on my end) that they wouldn't process. I replied to their email and described to them why each point was not the case, but still haven't gotten a response.

I've done dozens of transactions up until the issues yesterday but now everything fails. Any idea if the problem I'm having is in fact related to the current problem or is it something else?

I haven't had anything charge and then have MC undelivered like others in this thread, but I just can't get a charge to process at all.


If it might help, here are two screenshots - of the issue and also one of the past transactions. I apologize for the formatting.

http://imgur.com/OHSZVnm
http://imgur.com/cUfcFXz

Edited by Cpt Jesus, 05 February 2014 - 07:51 AM.

[Warlock Holmes]

Created a ticket for support over 14 hours ago, haven't had MC in 15 hours. Was hoping after reading some hopeful posts last night that when I logged in today I would have my MC. Sent another ticket still no response to either and still no MC.

[Errodien]

Kyle Polulak, on 05 February 2014 - 01:38 AM, said:

Alright, I think that's about most of them. Remember, if it's still in limbo just give us a hollar!

[LemursClaw]

Mine are still in limbo. Purchased with Paypal around 3:30PM ET yesterday.

[dynopig]

Cpt Jesus, on 05 February 2014 - 07:32 AM, said:

I'm still having the same issue I listed earlier in the thread, in which my transaction is cancelled by Playspan after submitting payment through Paypal.

http://imgur.com/OHSZVnm
http://imgur.com/cUfcFXz

My latest two attempts have ended the same way as Cpt Jesus is experiencing, plus one payment before those two went through okay but i still don't have any MC, much the same as most of these thread posts.

EDIT: Original successful payment finally went through and i got the MC. Took roughly 50 minutes without sending support an email. Not great but at least it's working.

Edited by dynopig, 05 February 2014 - 03:52 PM.

[FilBot3]

So, my "Declined Credit Card" was charged 12hrs later for that declined $30 MC purchase, and I still haven't seen anything about my Paypal charge that I have the receipt for. This is unacceptable.

[TheLetterN]

Mine finally came through, thanks for all the help Kyle, you went above and beyond for us.

[Rowsdower]

just woke up,mc is in the acccount. thanks for the help kyle. i hope you managed some sleep haha