208 replies to this topic

[Urielliam]

My first purchase got stuck. No MC so far, that was about 9 hours ago. I did another purchase just now, a smaller one and it cleared out fine, do i need to dispute my original one ? Its been more than enough time and you guys are holding a time sale ....

[Kyle Polulak]

Urielliam, on 04 February 2014 - 08:51 PM, said:

My first purchase got stuck. No MC so far, that was about 9 hours ago. I did another purchase just now, a smaller one and it cleared out fine, do i need to dispute my original one ? Its been more than enough time and you guys are holding a time sale ....

If we can't get the backlog cleared out we'll happily put the X5 back on sale for you guys whom missed out during this Paypal debacle.

[Wingbreaker]

Kyle Polulak, on 04 February 2014 - 08:46 PM, said:

Like 'mechs like I like my hotdogs, big and beefy.
I run Atlas's with AC/20's, basically the stock AS7-D-DC.

[FoXabre]

Woo just got my MC. Thanks Kyle, you're help has been greatly appreciated!

[PieRat]

Email sent Kyle. Thanks!

[Qtvcfr]

Well I got 1 of my 2 MC purchases. Unfortunately it was the smaller of the 2 that I was just going to use to buy MechBays. Still no Ember for me.

[Kyle Polulak]

I'm starting to see more recent Pilot Names, so it looks like they're working through their backlog of PayPal transactions.

Let me know if you are still having trouble, I'll try sneaking in another batch of emails.

[Errodien]

Still waiting on my MC, my paypal was billed : /

[Sereglach]

Still don't have it, but hopefully, since Playspan is catching up, I'm not far off. We shall see. Thank you again, Kyle, for everything you've been doing. The fact that you work an honest 9-5 job (which I'm sure is really MUCH more than that) and are still staying up through the dead of the night to help us all out means a lot. Thank you a ton!

[TheLetterN]

Still not gotten mine from paypal yet

[Rowsdower]

still nothing here either, been around nine and a half hours, sent a mail earlier too.

[Kyle Polulak]

GREAT NEWS!

Playspan has just confirmed that the PayPal issues have been solved for all new transactions and that the backlog of older transactions are being retried in batches; I have still forwarded your emails to their customer support just incase there's a edge-case with your transactions.

I'll still be monitoring the situation.

[Ginmill]

Still no MC for me

[Kyle Polulak]

Ginmill, on 04 February 2014 - 10:20 PM, said:

Still no MC for me

I have put in a direct request for your transaction to be pushed. It's getting late in VISA land so I can't guarantee they'll be hopping on it right away.

[Urielliam]

So , would it be safe to sleep on it for tonight and dispute it if its still missing by tomorrow ?

[SpinalDethpizza]

So.. looks like I'm still keeping an eye on this. XD
Mine still hasn't been processed, but with the

Kyle Polulak, on 04 February 2014 - 10:11 PM, said:

GREAT NEWS!

Playspan has just confirmed that the PayPal issues have been solved for all new transactions and that the backlog of older transactions are being retried in batches; I have still forwarded your emails to their customer support just incase there's a edge-case with your transactions.

I'll still be monitoring the situation.

I can probably be expecting to pilot a shiny new Ember when I wake up tomorrow morning.

[BigBangA1]

Yeah, I am still waiting too. Was hoping to get my MC so I could play around with my Ember tonight. I was thinking about the X5, but I think I will just pass on it now.

[damonwolf]

I'm heading off to bed. I'll check back in the morning. Thanks for all you've done tonight Kyle, with you on their butts, I'm sure it'll be fixed soon. You're a credit to MWO.

[Sereglach]

SpinalDethpizza, on 04 February 2014 - 10:26 PM, said:

So.. looks like I'm still keeping an eye on this. XD
Mine still hasn't been processed, but with the

I can probably be expecting to pilot a shiny new Ember when I wake up tomorrow morning.

You and me, both. Keeping my fingers crossed it happens tonight, especially since I'm a night-owl.

[Kyle Polulak]

Sereglach, on 04 February 2014 - 10:32 PM, said:

night-owl

I am not going to sleep until this is dealt with.