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Mc Not Updating


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#1 Ariada

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Posted 04 February 2014 - 02:08 PM

I purchased MC around 1.5 hours ago, which has confirmed as completed by my paypal account, and the MC still doesnt show up in my account transaction history or in the client.

#2 Odlig Shadowborn

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Posted 04 February 2014 - 02:11 PM

Log out and log back in. See if that fixes the issue.

#3 Kataiser

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Posted 04 February 2014 - 02:14 PM

I am having the same issue. Logging out and in did not work, and the website's purchase history is showing no purchases. I got no e-mail confirmation, either. There is no indication that I bought MC except for the purchase ID after the payment processed.

#4 Tahribator

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Posted 04 February 2014 - 02:15 PM

Look here, it's a problem with Playspan.

http://mwomercs.com/...4-mc-purchases/

#5 Aries McBeard

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Posted 04 February 2014 - 02:17 PM

Hullo, to chime in on this: I had the same happening to me, tbh, I did not check if the paypal actually got withdrawn from my account though.
First it happened when Iwas just buying MC at the moment the server went out for maintenance (needed to make sure I had enough for the ember)... It never made it into my MC stash, though I got confirmation from paypal that the transaction was valid...

After the patch I had to try several times to log in (seems I'm one of the chosen few who have this bug XD) to still not find it in my MC piggy bank... smart as I was not, I decided it was probably due to the server maintenance, and my first transaction simply never registered, and I bought another package... It also never added to my MC total, even though I got another paypal receipt.

Hope I now have very large stash of MC dropping into my wallet anytime soon.

BTW the ember was enough fun after figuring out how to configure it XD

*edit: aha, it was already answered.... looking forward to my stash once resolved

Edited by Aries McBeard, 04 February 2014 - 02:19 PM.


#6 Ariada

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Posted 04 February 2014 - 02:23 PM

View PostTahribator, on 04 February 2014 - 02:15 PM, said:

Look here, it's a problem with Playspan.

http://mwomercs.com/...4-mc-purchases/


Seems like this is exactly whats going on. Unfortunate timing when combined with the 24 hour sale on the x-5. Only cicada i havn't used extensively and was warry of buying it due to its reputation, but that sale was hard to pass up. Don't think I'll bother if it's not fixed in time.

#7 Kataiser

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Posted 04 February 2014 - 02:25 PM

Well, thanks for answering my question, everyone. Guess I'll just wait for that before playing. This is really unfortunate.

#8 Tahribator

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Posted 04 February 2014 - 02:30 PM

View PostAriada, on 04 February 2014 - 02:23 PM, said:


Seems like this is exactly whats going on. Unfortunate timing when combined with the 24 hour sale on the x-5. Only cicada i havn't used extensively and was warry of buying it due to its reputation, but that sale was hard to pass up. Don't think I'll bother if it's not fixed in time.


You may want to read this meanwhile :angry: http://raksarmory.bl...rgot-about.html





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