Xigunder Blue, on 26 April 2014 - 08:25 PM, said:
I just sent a ticket to support account asking what my total premium time has accumulated. I have Founders, Phoenix and Ryuken Clan packages and I believe some gifts and challenge. I used none of it. Only bought and used those single day premium sales.
My mechlab page show zeroes all the way across on premium time. I need an answer or explanation please.
The count below the Activate button will only start up if you actually activate your Premium Time, or if you buy some with MC. It is not a counter of banked Premium Time.
As JP stated, the way to find out how much Premium Time you have banked is to click Activate. It will come up with a prompt that gives your total Premium Time, and you can activate or cancel from there.
And yeah, don't count on any kind of toggle for Premium Time ever. The only people who have banked Premium Time are those who got it free with a redeem code, or those who got it as an extra in a package like Founders or Phoenix. And for those it was either free or severely reduced in price. Each and every match you play while having that Premium Time still banked is a waste, but if you want to keep it (and keep complaining about it, of course), feel free.
In the meantime, you can keep your Premium Time banked and still enjoy Premium Time by purchasing a day at a time when you know you'll have a good amount of time to play and want the bonus. Your banked time will stay banked.