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Matchmaker Feedback


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#281 Bigbacon

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Posted 20 May 2014 - 02:52 PM

my thing is, why is there no way to load test the MM WITHOUT having to make it a public thing?

#282 SacredSilence

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Posted 20 May 2014 - 02:54 PM

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We thank you for your patience and we look forward to seeing you on the battlefield!


I'm looking forward on seeing myself on the battlefield again too, but looks like aint gonna happen today

#283 SubXulu

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Posted 20 May 2014 - 02:54 PM

Its beyond my comprehension how a software company can be this bad, every single thing they do that 'isnt' just another 'mech-mesh' is just one massive let down after another.

#284 Bigbacon

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Posted 20 May 2014 - 02:58 PM

solo, light, pug queue still a no go for me....can not get into a single round.

#285 Hannibal Chow

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Posted 20 May 2014 - 03:03 PM

what a joke, well done pgi, another well thought out patch! Have any of u guys got any experience at all in computer game design?
3/3/3/3 is a bad joke

#286 His Holiness Pope Buster

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Posted 20 May 2014 - 03:07 PM

So far I have only 1 successful attempt at finding a match in the assault class (with all game modes selected). It happened after searching for approximately 15 min (give or take a few minutes). The second attempt, I received the “could not find a match” error. The third attempt I got “logged out due to inactivity” while searching for a match (which I found kind of funny).

Granted, my ELO with assault mechs is probably quite low. I made the mistake of learning the game while piloting assaults. Sadly, having done that (combined with the fact I’m a mediocre player playing on a system with low fps), I believe I have spoiled the weight class for myself since it is very difficult to get a match. This is upsetting since I’ve spent quite a few MCs buying assault mechs. Any chance I could have my ELO reset? I also purchased premium time and it’s unfortunate that I won’t be able to play today.

I believe there are likely too many constraints on the match maker. I believe that trying to balance based on ELO, weight classes and number of premades is too much.

#287 Willard Phule

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Posted 20 May 2014 - 03:07 PM

You know, I'll be honest...the waiting, it sucks.

BUT......

Having a text bubble that pops up and tells you what everyone else is trying to cram into the toilet which is current MW:O matchmaker is a useful piece of information, right there.

For those of you who have a personal skill rating of "Derp First Class" or above, think about this for just a moment.

MW:O has a serious retention problem. SERIOUS. They have no problem at all luring in fresh meat....they have trouble keeping people around long enough to experience more than three or four patch cycles. They see no improvement (oftentimes things get worse) and they're gone. So...one of the reasons Elo doesn't work is that they keep flooding the midranks with brand new players....and midranks can be placed with anyone so....yeah.

IF the reason this whole thing is slowed down is because of 3/3/3/3, then...it's cool with me. If I want to get into a match quickly, I'll play what it suggests. If I'm in the mood to play a specific mech, then I might just have to wait a bit.

What would REALLY speed things up a bit is if they could add a "balanced" or "doesn't matter" choice to the MM....then you could have the people that picked "doesn't matter" into an overflow queue which is what we saw for the last 2 weeks. Not a perfect solution, but one that could relieve a bit of the pressure.

#288 Jonnara

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Posted 20 May 2014 - 03:13 PM

Solo Pugging atm with the recommended wight class on the play button queue times are now MMORPG like when your playing dps. 10mins to half an hour no pop.

#289 BlackIC

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Posted 20 May 2014 - 03:14 PM

10-15 min wait times.


not really playing anymore and I don't log on to play waitmaster online.


Where do I go for a refund of my clan mech pack? I wouldn't have bought it if you had disclosed this new absurdly long waiting system.

#290 Doctor Death

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Posted 20 May 2014 - 03:14 PM

First U.I. 2.0...and now this? Whatever it is I've done, I'm sorry! Just forgive me already! I'm SORRY! STOP PUNISHING ME!!!

#291 Willard Phule

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Posted 20 May 2014 - 03:15 PM

View PostSubXulu, on 20 May 2014 - 02:54 PM, said:

Its beyond my comprehension how a software company can be this bad, every single thing they do that 'isnt' just another 'mech-mesh' is just one massive let down after another.


Ah, but did you notice the sale? Hmmm? Pretty cool, right? You can spend cash to get Cbills now....and buy packages for all the weight classes....and a new hero mech! And a new champion trial! Woohoo!

*sarcasm off*

This is the reason they NEVER put out any information with regard to "upcoming" patches...because they never, NEVER know what's actually going to make it, what's going to be put in completely broken, what they can sing and dance around. Are you new here?

Like I said before, I dig the whole popup window that lets you know what's going on at that moment. Handy information. The rest of it...half finished, broken, and pretty much the same crap as before...but a step in the right direction. I guess it's some kind of developer's tool they used to try to figure out how to implement the whole matchmaker thing in the first place.

But, seriously, when has PGI ever fulfilled any of it's statements about anything? They're still focused on giving the organized groups that play in leagues the experience they need to continue to compete with one another. As long as they're playing, PGI will get paid for premium time MC, minimum. Guaranteed cashflow.

We, the unwashed, in the public queue....sure, we spend money, but we also yell the loudest about "hit 'em where it hurts" and "not one cent until whatever!" And, odds are, we've managed to accomplish our mission. Unfortunately, for us at least, they changed their focus from their corporate investors to the organized groups and really don't care about us much more than they would some combat simulator full of AIs for the Organized Groups to practice on.

Them's the breaks. Me, I like being a popup that shoots back....:P

#292 XxShuffleKiddxX

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Posted 20 May 2014 - 03:19 PM

I am so sorry I spent money on this game. This is the modern age of programming and electronics PGI..but I think that train left your station on this last patch. What the hell was the point in the year long beta testing I did..when your inept programming and lack of in depth testing prior to installation produces an awful match making system. THESE WAIT TIMES WILL KILL YOUR PROFIT MARGIN IN A MATTER OF DAYS! YOU WILL NOT HAVE ANY NEW PLAYERS JOINING AFTER THE FIRST FEW ATTEMPTS TO PLAY TAKE 10-15 MINS TO LOAD. and the ones who do join will not pay for this kind of service, or lack thereof. GAWDalmighty , I am thinking class action lawsuit..this is unacceptable. You guys are now at the point of roll it back and continue growth and suck up the extra work and money that caused this failure..or continue this matchmaking and your business model will crumble in 90 days or less. Fix it..and now! I would hate to lose the entire experience because of one bad patch!

#293 His Holiness Pope Buster

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Posted 20 May 2014 - 03:29 PM

After giving up on Assaults, I was successful getting a match in a Medium, then got DC'd after a few minutes FML lol. Sorry guys that were on Forest Colony Snow with me.

#294 MadIrish

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Posted 20 May 2014 - 03:30 PM

10 - 20 minutes queued for a match is a no go. If you could set the matchmaker to keep track of queue times and drop you in the first available match if queued longer than a 2 minutes, ignoring the 3/3/3/3 & ELO, that would work. Then during peak play you get your balance and off-peak you aren't waiting around reading the forum flames to see when it'll get fixed.

#295 MadIrish

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Posted 20 May 2014 - 03:34 PM

I would like to point out that according to the Matchmaker the 3 weight classes are all between 28-32%. This means the problem is worse than you think as the 3 classes are almost all equal in number so wait should be near zero.

#296 RonanFrost

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Posted 20 May 2014 - 03:35 PM

10-20 minutes Solo dropping, unending search 2-man group, with 2 of any weightclass.

You guys cited something like "80%" of players drop alone, making filling in the rest of the group cake ... did you forget that you have Elo to contend with? Clearly your figures are a touch off.

#297 -Halcyon-

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Posted 20 May 2014 - 03:37 PM

20 minutes to find a match.
This sucks.

#298 -Natural Selection-

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Posted 20 May 2014 - 03:39 PM

Picked the quickest que time. Unedited and logged at end of song.

#299 Tom Sawyer

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Posted 20 May 2014 - 03:45 PM

PGI will soon be taking a page from the Theme Parks. Hey for just a little more cash you get a FAST PASS wrist band.......

#300 GalaxyBluestar

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Posted 20 May 2014 - 03:45 PM

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[color=#00FFFF]We were able to receive a great deal of useful telemetry data from your successful and unsuccessful attempts to launch which will help us provide an even better system later on.[/color]

[color=#00FFFF]A couple of changes to the back-end are about to be introduced at 3PM PDT / 6 PM EDT / 10 PM UTC, which should resolve any further matchmaking delays until we can release the next iteration of the matchmaker in a future patch.[/color]

[color=#00FFFF]The hot-fix will NOT require any patch on your part.[/color]
[color=#00FFFF]If you click search again at that time, everything will be back to normal. All players in a game will not be affected.[/color]


soooooo the fabled 3/3/3/3, the big talk of yester patch which many cited as not going to work for numerous reasons now finds itself being patched for the second time and AGAIN FAILIER. confirmed no test server they just rent gear for a day which is why tests are only for a few hours at a time.

and you're expected rational people to buy into this product, a product synominous with REPEAT FAIL, hell you can keep that uller pack but N.O.P.E

clans will fail UI.20 won't be fixed and this will be an on going scenario the new reason we can't have CW.

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