8 replies to this topic

[carimabdul]

Hello,

Sorry to disturb but I have a problem and I don't know where else to look for an answer.

I've been having this issue for 2-3 days now, where I am trying to log in, and I get a "servers are under maintenance" error message.

I've been searching for some fixes to this problem, since the server is up, I reccon the problem must be from my part.

I've flushed the DNS, changed the DNS to 8.8.8.8

Nothing seems to work. I'm stuck.

A bit of help here please?

[Egomane]

Please contact support@mwomercs.com. They should be able to help you.

[Redshift2k5]

Contact support@mwomercs.com

Note that if the issue is with your ISP or with an internet route somewhere between you and PGI, they may be nothing you or PGI can do about it. (although your ISP might be able to reroute)

Running a traceRT frm yourself to the game server should help locate where the issue is, although I on't have the IP handy for the game server (note that you cannot ping the game server directly since it blocks all pins, but a tracert will get you most of the way)

[n r g]

Egomane, on 10 June 2014 - 10:28 AM, said:

Please contact support@mwomercs.com. They should be able to help you.

Good luck with the support, no offense, but I tried to contact them about some FPS dips I was getting.

I figured they would be clueless, seems it's a technical issue that has so many variables. Low and behold, they confirmed this belief, when they replied back saying it was my internet ... Eventually they gave up , and just said the fps dips "happens in any game"

An absurd response of course. Needless to say, I later figured out it had to due with my software for my graphics card freezing up and interfering with my OBS (streaming) program.

[Nothing Whatsoever]

Can try the repair tool in the mean time too:

http://mwomercs.com/...public-release/

[DEMAX51]

^ Repair tool might just do it. If that fails, there's always the dreaded "uninstall, reinstall."

[Ingga Raokai]

repair tool, but try to back up some files, (in case the objects.pak file also corrupted, you can try to copy-paste instead of redownload the file)

[Warblood]

make sure ur Firewall and/or AV isn't blocking it..

[Snegtag]

I've had a problem like this but it would come and go. I'm not 100% sure its fixed but it seems to have been a bad port on a switch. Don't ask me why it was just MWO I had problems with, but since I changed the switch I haven't had a problem.