288 replies to this topic

[Abrahms]

MechaBattler, on 18 June 2014 - 05:06 PM, said:

Were you not around for the Phoenix Pack? I assume you're referring to the fact we can't buy Clan mechs right away, even with MC. They did it this way with the previous pack. That's why they call it a pre-order. ;o

no, took a year break because that game was in such a horrible state (coming from an avid MW fan thats been around since MW2 and competitive MW4 play)

Lyoto Machida, on 18 June 2014 - 05:08 PM, said:

I was guessing you were one of those guys that paid for Founders and then missed a good portion of the last couple years. This was the same thing they had for the Phoenix package. It's not exactly pay to win...it's just pay to play now. Also, Clan mechs aren't exactly invincible.

already paid, that is the problem - my money isnt as valuable as the money I could spend above and beyond what I already spent on MC

[Levi Porphyrogenitus]

Abrahms, on 18 June 2014 - 05:01 PM, said:

Oh, finding out that my purchased MC cant be used on clan stuff. Looking at 3ish+ months to have access to most of it.

But, you can spend another chunk of change to have it now! (then what do I do with the money I already spent?)

Seriously, Free 2 Play, never again.

If you read the description of the Clan packs you'd know that they're an early-access bundle.

MC still has manifold uses, from XP conversion to Hero mech purchases to mechbay purchases to paint and pattern purchases.

Also, with a little bit of patience, you can easily grab whatever Clan mechs you want via MC once they start to phase in for public purchase.

[Lyoto Machida]

Well, you can buy them in a few months for MC (or for free even). I don't see what the issue is, aside from having to wait a few months more. It's not like there's actual CW or anything serious in the meantime...just more deathmatch. Why not use that time to save up more C-bills and use your MC for something else?

Personally, I didn't want to wait the extra few months and I was impressed at the almost universal positive feedback (which is rare nowadays) from the public tests (also rare) so I gave PGI more money.

[Ashnod]

Way to not read before purchasing.

[Abrahms]

Levi Porphyrogenitus, on 18 June 2014 - 05:10 PM, said:

If you read the description of the Clan packs you'd know that they're an early-access bundle.

MC still has manifold uses, from XP conversion to Hero mech purchases to mechbay purchases to paint and pattern purchases.

Also, with a little bit of patience, you can easily grab whatever Clan mechs you want via MC once they start to phase in for public purchase.

Most other games (in fact, every one I can think of) that has had anything related to early access is paid versus free.

I paid. Still dont get it. That I think is what makes most people angry. Sorry I wasnt around for the last bundle to see this shady practice - but it is just rotten.

It is nothing buy a ploy to get people to spend money hoping it has value, to simply be told they have to spend MORE money because the money they already spent is worthless here.

Its crappy. Its PGI. Its dumb. No reason to invest in a game further when it treats your current investment as worthless. $60 was enough for my other AAA titles. Here, it gets me old mechs because the latest stuff cant be purchased with real-dollar currency. It is simply a ploy to get those desperate for clan nostalgia to spend more money then theyve already invested. Sick really.

Ashnod, on 18 June 2014 - 05:14 PM, said:

Way to not read before purchasing.

Years ago when I got founders, I read... I read that I'd get MC, which was the game's real dollar currency. Never expected it to be worthless until months after content came out.

Edited by Abrahms, 18 June 2014 - 05:19 PM.

[Levi Porphyrogenitus]

Abrahms, on 18 June 2014 - 05:17 PM, said:

Most other games (in fact, every one I can think of) that has had anything related to early access is paid versus free.

I paid. Still dont get it. That I think is what makes most people angry. Sorry I wasnt around for the last bundle to see this shady practice - but it is just rotten.

It is nothing buy a ploy to get people to spend money hoping it has value, to simply be told they have to spend MORE money because the money they already spent is worthless here.

Its crappy. Its PGI. Its dumb. No reason to invest in a game further when it treats your current investment as worthless. $60 was enough for my other AAA titles. Here, it gets me old school mechs because the latest stuff cant be purchased with real-dollar currency. It is simply a ploy to get those desperate for clan nostalgia to spend more money then theyve already invested. Sick really.

If you really want a Clan pack and really thought you were gonna pay for one via MC when you made your purchase, then email support. Ask for a refund with an explanation of your misunderstanding.

And really, you're ascribing malice where there is none. Plenty of games offer bundles for USD and reserve in-game currency (even the pay version) for more immediate in-game purchases. Look at Marvel Heroes with their Hero Packs and such. They use G for a lot of purchases (Hero unlocks, inventory space, skins, etc.), but the Packs are priced in USD instead of G.

[Lyoto Machida]

Abrahms, on 18 June 2014 - 05:18 PM, said:

Most other games (in fact, every one I can think of) that has had anything related to early access is paid versus free.

I paid. Still dont get it. That I think is what makes most people angry. Sorry I wasnt around for the last bundle to see this shady practice - but it is just rotten.

It is nothing buy a ploy to get people to spend money hoping it has value, to simply be told they have to spend MORE money because the money they already spent is worthless here.

Its crappy. Its PGI. Its dumb. No reason to invest in a game further when it treats your current investment as worthless. $60 was enough for my other AAA titles. Here, it gets me old mechs because the latest stuff cant be purchased with real-dollar currency. It is simply a ploy to get those desperate for clan nostalgia to spend more money then theyve already invested. Sick really.



Years ago when I got founders, I read... I read that I'd get MC, which was the game's real dollar currency. Never expected it to be worthless until months after content came out.

You know...you can buy IS Hero mechs with that MC, right? Some of which are more powerful than Clan mechs in the right hands...

Have you even played the game in the last few months?

[Kassatsu]

Guess the free-to-play section on Steam is off-limits for you.

I do understand the frustration, but there's not much you can do about it besides

1: stop playing and find something else
2: e-mail support and hope for a refund
---2a: if no refund see 1
---2b: if refund given, enjoy your clan mechs

Edited by Kassatsu, 18 June 2014 - 05:23 PM.

[Utilyan]

I could see them work out a 20,000 mc or so for "a La carte" n' stuff.

Contact their customer support. who knows they might be able to "refund" or credit what you have in mc to a clan-plan whatever.


Being in game currency....it could be explained with all the fantasy magic they want.......There could be a space-market crash and we could lose it all......pop!



If mc was gift card equivalent, its good practice to treat it "better then money" to give customer positive incentive to get it.

[Lyoto Machida]

Levi Porphyrogenitus, on 18 June 2014 - 05:20 PM, said:

If you really want a Clan pack and really thought you were gonna pay for one via MC when you made your purchase, then email support. Ask for a refund with an explanation of your misunderstanding.

And really, you're ascribing malice where there is none. Plenty of games offer bundles for USD and reserve in-game currency (even the pay version) for more immediate in-game purchases. Look at Marvel Heroes with their Hero Packs and such. They use G for a lot of purchases (Hero unlocks, inventory space, skins, etc.), but the Packs are priced in USD instead of G.

When he made his purchase? You mean when he received his MC via his Elite Founder's purchase? They're really going to refund him that far back?

I guess it's worth a shot...

[Levi Porphyrogenitus]

Lyoto Machida, on 18 June 2014 - 05:29 PM, said:

When he made his purchase? You mean when he received his MC via his Elite Founder's purchase? They're really going to refund him that far back?

I guess it's worth a shot...

If that's his only source of MC, then sure, it may well be problematic. Still worth emailing support and seeing what they say.

[Abrahms]

Levi Porphyrogenitus, on 18 June 2014 - 05:30 PM, said:

If that's his only source of MC, then sure, it may well be problematic. Still worth emailing support and seeing what they say.

thanks for the suggestion, will look into it

[Dymlos2003]

Anyone else laughing at the stupidity here? He's a founder so obviously he know how this works. Can we buy Founder Mechs with MC right now?

[TheCaptainJZ]

As a founder you got a chunk of MC. You can spend it on any MC purchases. You got what you paid for. Sorry if they didn't make something instantly available for you. That's their perogative. Just because you're a founder doesn't mean you are special anymore. Founders got everything they paid for. They were never promised to have a key role and first access to everything there would ever be in this game.

[MischiefSC]

No, his concerns are legit. You buy MC but if you want Clan mechs and gear... you have to buy it with cash, separate, or wait several months like the peasants.

So the issue is his sense of value in the MC he's spent is reduced. The whole thing is a bad business decision. Better decision would have been giving people who purchased the Clan Packages even more stuff - 12 months of premium time, extra camo options, new paints, etc. Then made mechs available for MC purchase today and cbill purchase in 1 week. All of them.

Result? Everyone engaged, more value for your MC, people who pay cash up front got tons of stuff for their effort. This will only get worse over the coming months as everyone who didn't/won't buy clan mechs for the cost of a AAA title start to get more bitter.

It'll eat away at the goodwill the recent slate of excellent updates and good behavior has generated. I'd have pitched against it. Max 2 weeks for product exclusivity or you create issues that are rarely worth the gain.

[Lyoto Machida]

MischiefSC, on 18 June 2014 - 05:45 PM, said:

No, his concerns are legit. You buy MC but if you want Clan mechs and gear... you have to buy it with cash, separate, or wait several months like the peasants.

So the issue is his sense of value in the MC he's spent is reduced. The whole thing is a bad business decision. Better decision would have been giving people who purchased the Clan Packages even more stuff - 12 months of premium time, extra camo options, new paints, etc. Then made mechs available for MC purchase today and cbill purchase in 1 week. All of them.

Result? Everyone engaged, more value for your MC, people who pay cash up front got tons of stuff for their effort. This will only get worse over the coming months as everyone who didn't/won't buy clan mechs for the cost of a AAA title start to get more bitter.

It'll eat away at the goodwill the recent slate of excellent updates and good behavior has generated. I'd have pitched against it. Max 2 weeks for product exclusivity or you create issues that are rarely worth the gain.

That's fine and all but 2 year old MC from his Founder's package? This is what we're debating? Sure, MC should be MC regardless of purchase date but he didn't exactly just buy $60 worth of MC last week (unless he said otherwise)...he paid $60 to help fund a game based on a franchise he liked. The MC was just a bonus.

[Madw0lf]

MischiefSC, on 18 June 2014 - 05:45 PM, said:

No, his concerns are legit. You buy MC but if you want Clan mechs and gear... you have to buy it with cash, separate, or wait several months like the peasants.

So the issue is his sense of value in the MC he's spent is reduced. The whole thing is a bad business decision. Better decision would have been giving people who purchased the Clan Packages even more stuff - 12 months of premium time, extra camo options, new paints, etc. Then made mechs available for MC purchase today and cbill purchase in 1 week. All of them.

Result? Everyone engaged, more value for your MC, people who pay cash up front got tons of stuff for their effort. This will only get worse over the coming months as everyone who didn't/won't buy clan mechs for the cost of a AAA title start to get more bitter.

It'll eat away at the goodwill the recent slate of excellent updates and good behavior has generated. I'd have pitched against it. Max 2 weeks for product exclusivity or you create issues that are rarely worth the gain.

Thats all well and good, but if he paid ANY attention to the Clan pack sale, hed of known what was going down, its not like they hid the fact that cash orders would get early access.

OP, did you buy MC specifically to buy Clan 'Mechs? Or are you just wanting to use your banked Founders MC?

[Abrahms]

Dymlos2003, on 18 June 2014 - 05:35 PM, said:

Anyone else laughing at the stupidity here? He's a founder so obviously he know how this works. Can we buy Founder Mechs with MC right now?

Founder's package and clan mechs are different. Founders was when the game was new, and founder's mechs were simply mechs with perks like other purchased mechs (champs, etc).

The game was new, and for an early investment, your money went a little further.

Clan mechs are different. Clan mechs exist, and they are released and fully functional in the game. However, if you spent real money already, that money is useless and has less value. You have to spend entirely separate cash from the real cash you already spent to acquire these items.

Essentially, my spent real-dollars have no value now regarding mech items. I have to spend new, fresh real dollars, which are the same USD I already spent, to get these items.

Lyoto Machida, on 18 June 2014 - 05:48 PM, said:

That's fine and all but 2 year old MC from his Founder's package? This is what we're debating? Sure, MC should be MC regardless of purchase date but he didn't exactly just buy $60 worth of MC last week (unless he said otherwise)...he paid $60 to help fund a game based on a franchise he liked. The MC was just a bonus.

MC is MC. USD are the same USD. Other than some minor inflation... actually, them having it for two years probably earned that back with interest.

My founders dollars arguably would be worth more than $60 spent last week.

Madw0lf, on 18 June 2014 - 05:48 PM, said:

Thats all well and good, but if he paid ANY attention to the Clan pack sale, hed of known what was going down, its not like they hid the fact that cash orders would get early access.

OP, did you buy MC specifically to buy Clan 'Mechs? Or are you just wanting to use your banked Founders MC?

MC is MC. There was never a warning that real-dollar purchases of MC would be less valuable and not usable for new mechs.

[Scratx]

I remember the OP, especially from the LRM threads.

Sucks, but you did make a mistake of not reading before buying. Contact support and ask for a refund and explain why. Etc. I don't think they'll say no, but there are no guarantees, so good luck.

By the way, for future reference, Abrahms, this is the second pack of mechs they've released since Founder's, and they all followed more or less the same formula. You buy in separately from in-game MC, you get stuff, pre-order bonuses, etc.

It's far better value for money than if you buy with MC later.

Edited by Scratx, 18 June 2014 - 05:54 PM.

[Abrahms]

Scratx, on 18 June 2014 - 05:52 PM, said:

I remember the OP, especially from the LRM threads.

Sucks, but you did make a mistake of not reading before buying. Contact support and ask for a refund and explain why. Etc. I don't think they'll say no, but there are no guarantees, so good luck.

By the way, for future reference, Abrahms, this is the second pack of mechs they've released since Founder's, and they all followed more or less the same formula. You buy in separately from in-game MC, you get stuff, pre-order bonuses, etc.

It's far better value for money than if you buy with MC later.

The game was in such a poor state that I was not around for the last pack. I have probably one of the highest early-beta matches played, but it dropped significantly when weapon balance made each game a joke.

And no, I read. Please forward me to information on the MC purchase page, or the founder's purchase page from years ago, that warns you that MC purchased with real money still cannot be used to buy new mechs.