23 replies to this topic

[Mixaren]

So... I can't uninstall/reinstall MWO at all. Every time I go to "uninstall" I get the 0x80070643 - Fatal error during installation. Log file is as follows:

[0B98:033C][2014-06-27T18:00:58]i001: Burn v3.7.1001.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\Stephen\Downloads\MechWarriorOnlineInstaller.exe, cmdline: ''
[0B98:033C][2014-06-27T18:00:58]i000: Initializing string variable 'TempPatcherFolder' to value '[ProgramFilesFolder]Piranha Games\MWOPatcher'
[0B98:033C][2014-06-27T18:00:58]i000: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\MechWarrior Online\Bin32\MechWarriorOnline.exe'
[0B98:033C][2014-06-27T18:00:58]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Piranha Games'
[0B98:033C][2014-06-27T18:00:58]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Stephen\AppData\Local\Temp\MechWarrior_Online_20140627180058.log'
[0B98:033C][2014-06-27T18:00:58]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Stephen\Downloads\MechWarriorOnlineInstaller.exe'
[0B98:033C][2014-06-27T18:00:58]i100: Detect begin, 3 packages
[0B98:033C][2014-06-27T18:00:58]i000: Setting string variable 'HasVCPP2010Search' to value '1'
[0B98:033C][2014-06-27T18:00:58]i000: Setting string variable 'Netfx35SP' to value '1'
[0B98:033C][2014-06-27T18:00:58]i000: Setting string variable 'Netfx20Version' to value '2.0.50727.4927'
[0B98:033C][2014-06-27T18:00:58]i000: Setting string variable 'Netfx4FullVersion' to value '1'
[0B98:033C][2014-06-27T18:00:58]i000: Setting string variable 'Netfx35Version' to value '3.5.30729.4926'
[0B98:033C][2014-06-27T18:00:58]i000: Setting string variable 'Netfx30Version' to value '3.0.30729.4926'
[0B98:033C][2014-06-27T18:00:58]i101: Detected package: vcredist_x86.exe, state: Absent, cached: None
[0B98:033C][2014-06-27T18:00:58]i101: Detected package: dotNetFx40_Full_x86_x64.exe, state: Absent, cached: None
[0B98:033C][2014-06-27T18:00:58]i101: Detected package: MechWarrior_Online.msi, state: Present, cached: Complete
[0B98:033C][2014-06-27T18:00:58]i104: Detected package: MechWarrior_Online.msi, feature: DirectXRedist, state: Local
[0B98:033C][2014-06-27T18:00:58]i104: Detected package: MechWarrior_Online.msi, feature: MechWarriorOnlineInstall, state: Local
[0B98:033C][2014-06-27T18:00:58]i052: Condition 'NOT Installer_Running' evaluates to true.
[0B98:033C][2014-06-27T18:00:58]i052: Condition 'NOT ((VersionNT > 501 OR VersionNT64 > 501) OR (VersionNT = 501 AND ServicePackLevel >= 3) OR (VersionNT64 = 501 AND ServicePackLevel >= 2))' evaluates to true.
[0B98:033C][2014-06-27T18:00:58]i199: Detect complete, result: 0x0
[0B98:033C][2014-06-27T18:01:00]i200: Plan begin, 3 packages, action: Uninstall
[0B98:033C][2014-06-27T18:01:00]i204: Plan 2 msi features for package: MechWarrior_Online.msi
[0B98:033C][2014-06-27T18:01:00]i203: Planned feature: DirectXRedist, state: Local, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0B98:033C][2014-06-27T18:01:00]i203: Planned feature: MechWarriorOnlineInstall, state: Local, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0B98:033C][2014-06-27T18:01:00]i000: Setting string variable 'WixBundleRollbackLog_MechWarrior_Online.msi' to value 'C:\Users\Stephen\AppData\Local\Temp\MechWarrior_Online_20140627180058_0_MechWarrior_Online.msi_rollback.log'
[0B98:033C][2014-06-27T18:01:00]i000: Setting string variable 'WixBundleLog_MechWarrior_Online.msi' to value 'C:\Users\Stephen\AppData\Local\Temp\MechWarrior_Online_20140627180058_0_MechWarrior_Online.msi.log'
[0B98:033C][2014-06-27T18:01:00]w321: Skipping dependency registration on package with no dependency providers: dotNetFx40_Full_x86_x64.exe
[0B98:033C][2014-06-27T18:01:00]w321: Skipping dependency registration on package with no dependency providers: vcredist_x86.exe
[0B98:033C][2014-06-27T18:01:00]i201: Planned package: MechWarrior_Online.msi, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister
[0B98:033C][2014-06-27T18:01:00]i201: Planned package: dotNetFx40_Full_x86_x64.exe, state: Absent, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0B98:033C][2014-06-27T18:01:00]i201: Planned package: vcredist_x86.exe, state: Absent, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0B98:033C][2014-06-27T18:01:00]i299: Plan complete, result: 0x0
[0B98:033C][2014-06-27T18:01:00]i300: Apply begin
[0704:1864][2014-06-27T18:01:02]i360: Creating a system restore point.
[0704:1864][2014-06-27T18:01:02]i361: Created a system restore point.
[0704:1864][2014-06-27T18:01:02]i326: Removed dependency: {73bcb521-8936-42d7-ad00-ec2bb399e26c} on package provider: {1B2EC53E-FB7C-40E7-A4E8-504171771FC0}, package MechWarrior_Online.msi
[0704:1864][2014-06-27T18:01:02]i329: Removed package dependency provider: {1B2EC53E-FB7C-40E7-A4E8-504171771FC0}, package: MechWarrior_Online.msi
[0704:1864][2014-06-27T18:01:02]i301: Applying execute package: MechWarrior_Online.msi, action: Uninstall, path: C:\ProgramData\Package Cache\{1B2EC53E-FB7C-40E7-A4E8-504171771FC0}v1.4.3.0\MechWarrior Online.msi, arguments: ' ALLUSERS="1" ARPSYSTEMCOMPONENT="1" INSTALLLOCATION="C:\Program Files (x86)\Piranha Games\MechWarrior Online" TEMPPATCHLOCATION="C:\Program Files (x86)\Piranha Games\MWOUpdate" MAKEDTSC="" MAKESMSC=""'
[0704:1864][2014-06-27T18:01:02]e000: Error 0x80070643: Failed to uninstall MSI package.
[0704:1864][2014-06-27T18:01:02]e000: Error 0x80070643: Failed to execute MSI package.
[0B98:033C][2014-06-27T18:01:02]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[0B98:033C][2014-06-27T18:01:02]i319: Applied execute package: MechWarrior_Online.msi, result: 0x80070643, restart: None
[0B98:033C][2014-06-27T18:01:02]e000: Error 0x80070643: Failed to execute MSI package.
[0704:1864][2014-06-27T18:01:02]i318: Skipped rollback of package: MechWarrior_Online.msi, action: Install, already: Present
[0B98:033C][2014-06-27T18:01:02]i319: Applied rollback package: MechWarrior_Online.msi, result: 0x0, restart: None
[0704:1864][2014-06-27T18:01:02]i323: Registering package dependency provider: {1B2EC53E-FB7C-40E7-A4E8-504171771FC0}, version: 1.4.3.0, package: MechWarrior_Online.msi
[0704:1864][2014-06-27T18:01:02]i325: Registering dependency: {73bcb521-8936-42d7-ad00-ec2bb399e26c} on package provider: {1B2EC53E-FB7C-40E7-A4E8-504171771FC0}, package: MechWarrior_Online.msi
[0B98:033C][2014-06-27T18:01:02]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No



I would like to try out the new patches and content but.... it won't let me! Can anyone help

[Sug]

Delete the Piranha Games folder?

[Mixaren]

It's already deleted.

[Sug]

Install to a different location?

[Mixaren]

It won't even give me the option to do so.

[Sug]

Mixaren, on 27 June 2014 - 02:05 PM, said:

It won't even give me the option to do so.

So you had MWO installed awhile ago, it worked, you uninstalled it awhile ago, you've redownloaded the small patcher, now you're trying to reinstall, and it's not letting you?

Edited by Sug, 27 June 2014 - 02:16 PM.

[Mixaren]

Exactly.

[Sug]

Mixaren, on 27 June 2014 - 02:15 PM, said:

Exactly.

And you're using a freshly downloaded patcher? How far are you getting? What's the last thing you do before it crashes? Does it start the download process?

Edited by Sug, 27 June 2014 - 02:17 PM.

[Mixaren]

I downloaded the installer from the MWOmercs website. I opened the file and it said "uninstalling Mechwarrior Online".

"Would you like to uninstall Mechwarrior Online". When I try to uninstall it, it won't let me. However, this is the file that I received from the MWO website to install it.

[Sug]

Mixaren, on 27 June 2014 - 02:20 PM, said:

I downloaded the installer from the MWOmercs website. I opened the file and it said "uninstalling Mechwarrior Online".

Hmmm. If I had to guess maybe there's some leftovers in your registry saying MWO is still installed. Or possibly elsewhere.

Edited by Sug, 27 June 2014 - 02:23 PM.

[Mixaren]

I tried CC cleaner and deleted the PIranha Games Registry. Nothing worked,

I just restarted my computer and it still didn't work.

[Sug]

Mixaren, on 27 June 2014 - 02:22 PM, said:

I tried CC cleaner and deleted the PIranha Games Registry. Nothing worked,

Balls. That was going to be my suggestion. Maybe some rogue temp files? Try cleaning:

C:\Users\Stephen\AppData\Local\Temp\

I'm no expert by any means but it almost looks like the patcher is trying to install an msi but sees it's already there and tries to use that one.

Edited by Sug, 27 June 2014 - 02:26 PM.

[Mixaren]

Won't work

[Sug]

Suprised no one else has chimed in. Maybe post in the Workaround forums?

I'd say send the issue and the log to mwo support but they're gone for the weekend : /

support@mwomercs.com

or try

http://mwomercs.com/...public-release/

Ah, the 0x80070643 error looks like it might have something to do with the .NET framework. See if there's a microsoft update you missed.

Edited by Sug, 27 June 2014 - 02:32 PM.

[Mixaren]

email sent

[Sug]

Mixaren, on 27 June 2014 - 02:31 PM, said:

email sent

Also

http://windows.micro...indows-firewall



http://support.microsoft.com/kb/976982


maybe. Same error codes.


are you using XP?

again, i don't claim to know anything.

Edited by Sug, 27 June 2014 - 02:36 PM.

[Sug]

http://mwomercs.com/...ror-0x80070643/

this?

[Mixaren]

That worked. Thanks Sug!

[Sug]

Mixaren, on 27 June 2014 - 02:52 PM, said:

That worked. Thanks Sug!

I WIN THE FORUMS!!

[Woopass]

I had this problem, clean your registery. just google like microsoft register cleaner or CCleaner. that will fix your problem