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Exchanging A La Carte?


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#1 IridescentIris

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Posted 02 July 2014 - 11:26 AM

I bought both a Timber Wolf and Dire Wolf A La Carte, however, now I want to exchange my Dire Wolf for a Warhawk. Can this be done?

#2 Alaskan Nobody

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Posted 02 July 2014 - 11:29 AM

Try contacting support - they would be the ones who would know

#3 Hex Pallett

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Posted 02 July 2014 - 12:12 PM

I tried. Can't be done.

Well, seems like I'm not the only one who's absolutely FXXKING PISSED by how cumbersome Direwolf is.

#4 IridescentIris

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Posted 03 July 2014 - 12:07 PM

I hate that, and the giant CT..... even after the patch it sucks.

Edited by ChainedWings, 03 July 2014 - 12:25 PM.


#5 IridescentIris

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Posted 03 July 2014 - 12:25 PM

View PostShar Wolf, on 02 July 2014 - 11:29 AM, said:

Try contacting support - they would be the ones who would know


how?

#6 Alaskan Nobody

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Posted 03 July 2014 - 12:43 PM

View PostChainedWings, on 03 July 2014 - 12:25 PM, said:

how?

There is a button at the top of the screen labeled support

#7 9erRed

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Posted 03 July 2014 - 01:52 PM

Greetings all,

There have been some that have done similar purchases, Purchase a few Mech's through 'al la cart', only later to actually buy one of the set original packages after the full set's were seen in game.

- Just what happens then? Do they get some form or refund of the first 'al la cart' duplicate Mechs?
- Will they end up with 2 of each chassis as it's actually 2 separate purchases?

- If they contact 'support' can they trade up the al la cart Mech for the full package set? And get a reduction of the package purchase.

Need some direction from the Dev.'s on how this can be handled.

9erRed

Edited by 9erRed, 04 July 2014 - 05:30 AM.


#8 Kitty Bacon

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Posted 03 July 2014 - 02:21 PM

Posted Image
Yeah... The Dire Wolf sucks. You should totally get a refund. :3 Its not like the fixed CT in the recent patch has helped at all. Nope.

#9 Egomane

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Posted 03 July 2014 - 09:54 PM

View Post9erRed, on 03 July 2014 - 01:52 PM, said:

Need some direction from the Dev.'s on how this can be handles.

Support!





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