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New Data Center "greater Latency Performance To Many Our Non Na Customers"?


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#201 ball0fire

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Posted 03 September 2014 - 02:23 AM

here i did another one for ya'll to see what it should kinda look like , some of the hops still timing out but overall
its what an east coast aussie tracer route should look like (im the guy mentiond above having the right path from the other thread)


C:\Users\ball0fire>tracert mwomercs.com

Tracing route to mwomercs.com [192.99.109.192]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 32 ms 33 ms 32 ms lns20.bne4.on.ii.net [150.101.180.143]
3 32 ms 32 ms 31 ms xe-0-2-0.cr1.bne4.on.ii.net [150.101.33.134]
4 50 ms 50 ms 50 ms ae1.br1.syd4.on.ii.net [150.101.33.18]
5 196 ms 196 ms 196 ms te0-1-1-2.br2.lax1.on.ii.net [203.16.213.190]
6 196 ms * * any2ix.coresite.com [206.72.210.214]
7 * * * Request timed out.
8 266 ms 265 ms 266 ms bhs-g2-6k.qc.ca [198.27.73.207]
9 265 ms 265 ms 265 ms 198.27.73.233
10 289 ms 261 ms 260 ms mwomercs.com [192.99.109.192]

Trace complete.

C:\Users\ball0fire>



nice n short. i guess im one of the lucky ones

#202 applor

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Posted 03 September 2014 - 02:44 AM

No never have used a VPS.

Stock as they come.

edit: also, are you sure about that being france? Hop 14 is Palo Alto, CA?

Edited by applor, 03 September 2014 - 02:51 AM.


#203 N0MAD

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Posted 03 September 2014 - 02:45 AM

View PostDV McKenna, on 03 September 2014 - 02:16 AM, said:

Hop 14 is france; have you ever modified your connection to make use of a "vps"

I'm guessing not but ya know..

The addy [ms pal-5-6k.ca.us [178.32.135.206] you are referring to here is a cloud server you have no idea where it is, it is owned by a french company (OVH) but you have no idea where its being hosted from, you can do a trace on it but it wont show you its physical addy.

Now considering its got a ca (california).us addy im going to guess its a cloud server hosted by a french company in california. Now if you can show me that servers physical addy i will beleive its a French address that its living at.

Edited by N0MAD, 03 September 2014 - 02:47 AM.


#204 Oderint dum Metuant

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Posted 03 September 2014 - 02:45 AM

View Postapplor, on 03 September 2014 - 02:44 AM, said:

No never have used a VPS.

Stock as they come.


You dont say.

Thank you

#205 ebea51

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Posted 03 September 2014 - 02:49 AM

OMG PGI thank you SOO much for looking into our Aussie/oceanic ping issues. We have been bearing with it for so long!

Thankyou thankyou thankyou thankyou!

Please continue to keep us Aussie, NZ an Oceanic players in mind!
We love Battletech and MechWarrior as much as everyone else yet we are always shafted on the network/latency side of things in almost all the games we play online.

Keep thinks looking bright and we will continue to give you our moneys!


Sincerely,
An Aussie

#206 Oderint dum Metuant

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Posted 03 September 2014 - 02:50 AM

View PostN0MAD, on 03 September 2014 - 02:45 AM, said:

The addy [ms pal-5-6k.ca.us [178.32.135.206] you are referring to here is a cloud server you have no idea where it is, it is owned by a french company (OVH) but you have no idea where its being hosted from, you can do a trace on it but it wont show you its physical addy.

Now considering its got a ca (california).us addy im going to guess its a cloud server hosted by a french company in california. Now if you can show me that servers physical addy i will beleive its a French address that its living at.


Now that you have come away from people configuring their network to use a VPS you may have something.

OvH is also where the last hop ends in Canada.

Edited by DV McKenna, 03 September 2014 - 02:58 AM.


#207 CycKath

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Posted 03 September 2014 - 02:57 AM

Lucky, 12 hops from Brisbane out via Singtel to Montreal

Tracing route to mwomercs.com [192.99.109.192]
over a maximum of 30 hops:

1 5 ms 5 ms 1 ms 192.168.1.254
2 30 ms 31 ms 31 ms ir-corp-gp1.iseek.com.au [202.83.73.25]
3 33 ms 31 ms 30 ms 220.157.69.2
4 34 ms 34 ms 38 ms p200-iesies-osii-o.bne-core.iseek.com.au [59.154
.49.129]
5 234 ms 202 ms 203 ms 203.208.190.17
6 508 ms 511 ms 479 ms 203.208.172.238
7 * * * Request timed out.
8 253 ms * * 198.27.73.184
9 280 ms 272 ms 285 ms 198.27.73.181
10 273 ms 275 ms 272 ms bhs-g1-6k.qc.ca [198.27.73.5]
11 271 ms 271 ms 273 ms 198.27.73.231
12 269 ms 303 ms 572 ms mwomercs.com [192.99.109.192]

Trace complete.

#208 N0MAD

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Posted 03 September 2014 - 03:12 AM

Either way, if youre telling me that some Aus ISPs are deliberately routing their services thru EU VPS then i have two comments.
1. you got no idea what youre talking about ( nothing personal brother).
2. those of you that are using these ISPs are been had, get yourselfs a decent ISP, because any ISP forcefully routing you thru Europe are idiots.

Anyway final comment on this thread, im not being routed thru EU, my route is basically same as always, Sydney- CA- Can,
and my ping has increased to MWO and not affected ping to any other game.
Coincidence that my ping and many others has gone up after the migration to a cheaper service, makes total sense, it must be ISPs or telstra or the internets or maybe even Bill Gates, obviously nothing to do with PGI going to some cheap service provider.
I feel for brothers that are being affected by this as i hate when the interwebs doesnt do as its meant to.
heres to a speedy solution for you all.

#209 9thDeathscream

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Posted 03 September 2014 - 03:19 AM

Ping still same for me, but Hit registration is Shithouse at the moment!!!!!

#210 N0MAD

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Posted 03 September 2014 - 03:20 AM

View PostDV McKenna, on 03 September 2014 - 02:50 AM, said:

Now that you have come away from people configuring their network to use a VPS you may have something.

OvH is also where the last hop ends in Canada.

ohh wait so PGI is using OVH? really hosting a game on a cloud server? say no more..get use to high pings and disconnects.

#211 Nauht

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Posted 03 September 2014 - 03:22 AM

View PostN0MAD, on 03 September 2014 - 03:12 AM, said:

Either way, if youre telling me that some Aus ISPs are deliberately routing their services thru EU VPS then i have two comments.
1. you got no idea what youre talking about ( nothing personal brother).
2. those of you that are using these ISPs are been had, get yourselfs a decent ISP, because any ISP forcefully routing you thru Europe are idiots.

Anyway final comment on this thread, im not being routed thru EU, my route is basically same as always, Sydney- CA- Can,
and my ping has increased to MWO and not affected ping to any other game.
Coincidence that my ping and many others has gone up after the migration to a cheaper service, makes total sense, it must be ISPs or telstra or the internets or maybe even Bill Gates, obviously nothing to do with PGI going to some cheap service provider.
I feel for brothers that are being affected by this as i hate when the interwebs doesnt do as its meant to.
heres to a speedy solution for you all.

It's Telstra - our biggest ISP and fastest (and most expensive). Lastly it's only for MWO... everything else is fine and hasn't changed ping wise for other games.

#212 N0MAD

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Posted 03 September 2014 - 03:27 AM

View PostNauht, on 03 September 2014 - 03:22 AM, said:

It's Telstra - our biggest ISP and fastest (and most expensive). Lastly it's only for MWO... everything else is fine and hasn't changed ping wise for other games.

So are you saying its Telstra?

#213 Nauht

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Posted 03 September 2014 - 03:29 AM

View PostN0MAD, on 03 September 2014 - 03:27 AM, said:

So are you saying its Telstra?


Would seem so. Internode, iiNet and Optus all seem fine. This is from other forums I visit

#214 N0MAD

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Posted 03 September 2014 - 03:40 AM

View PostNauht, on 03 September 2014 - 03:29 AM, said:


Would seem so. Internode, iiNet and Optus all seem fine. This is from other forums I visit

So Telstra is screwing your connetion to MWO and MWO only no other game right? that sounds perfectly legit.
Keep blaming Telstra bro, dont use common sense at all, Its obviously Telstra and not PGI cause you know its not happening to other games.
Sigh,,,,,

#215 ShinVector

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Posted 03 September 2014 - 03:41 AM

View PostN0MAD, on 03 September 2014 - 01:18 AM, said:

Youre ISP routes you to the Telstra international hub, the hub takes over and finds the most direct rout to the next hub on the rout to your destination, unless of course the route is forced, then your ISP takes you to the international hub and then its forced to go to a directed proxy, is that not correct? Ego may want to comment as he is in the bizz.


"most direct rout to the next hub on the rout to your destination"

This comment might not be true through. By right BGP on default settings usually chooses the shortest as-path.
The shortest as-path might not be the lowest latency path. See below for more information, if you wish to understand how internet routing works.
https://supportforum...on-manipulation

Often ISPs manipulate routes sometimes towards cheaper or less congested routes to maximise and balance their bandwidth. Its either that or Telstra has lousy upstreams to Canada. (On second thought should not be if it was better before.)

Edited by ShinVector, 03 September 2014 - 03:46 AM.


#216 Aznox

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Posted 03 September 2014 - 04:01 AM

View PostN0MAD, on 03 September 2014 - 03:20 AM, said:

ohh wait so PGI is using OVH? really hosting a game on a cloud server? say no more..get use to high pings and disconnects.


Please stop talking about things you don't know ...

Ovh is the largest EU hoster (top 5 world?) and offers both physical AND virtual servers in France and Canada.

"Cloud server" has no meaning, and if you meant VPS (Virtual Private Server), just know that most of the heavy workloads in today IT ARE virtualized because it offers more flexibility with almost no performance penalty : it's just a matter of resource allocation.

Regarding the subject, from France me and my mates saw an improvement from 110-120 to 100-110 after the migration.

Good luck to everyone in Australia, just know that some ISP will route your traffic using the cheapest path instead of the shortest path. A solution (other than changing ISP) could be to rent a small VPS at a quality hoster in Australia and establish a vpn to it so you would then be using the hoster's routes to USA instead.

Edited by Aznox, 03 September 2014 - 04:09 AM.


#217 N0MAD

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Posted 03 September 2014 - 04:07 AM

View PostNikolai Lubkiewicz, on 02 September 2014 - 03:16 PM, said:

Hey everyone,

We've done some investigations into our NZ and AU situation. It appears that something odd is taking place and started recently with one of the major Australian ISPs. Players on this service may notice their ISP is redirecting internet traffic to and from the Americas through Asia and Europe, as opposed to across the Pacific Ocean. The concerns affecting connectivity related to this issue are not specific to just our game and will affect any games for those Australian players which use North American servers. This explains the odd jumps in pings we have seen for some Australian players as great as 100-300 higher than before, while other Oceanic players have remained unaffected. We are hoping that the ISP will have this resolved on their own as soon as they notice where their traffic is going, but in the meantime, our web-team is also investigating ways they can further assist players experiencing this issue. We thank our Oceanic friends for standing by and for their understanding.

So Nik, you are Directly Blaming an AU ISP for people in AU getting bad pings altho its happening to different people using different ISPs, that US, NZ and other Asian countries getting bad pings is just coincidence, coincidence that all these people are getting bad pings after you guys moved servers to a cheaper service?.
You know some large AU ISP may take offence to you saying these things without proof and slap a law suit on you and your employer that may take the rest of your life to pay, you never know bro i would hate to see it but maybe, just maybe you wana have definite proof of what youre saying (i daresay you would of definately confirmed your statements) you have proof right?

#218 Enileph

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Posted 03 September 2014 - 04:19 AM

I am playing in Hong Kong, and since the move HK and Taiwan players have almost unplayable games.
Ping is increased by a huge amount, my ping goes from the previous 200ish max to the current high 300ish.

Lots of lag spike and rubberbanding, at first I though it was my pc's problem but other games I play in are just fine as is.

Current tracert, takes 13 steps. It is being sent through europe instead of crossing the pacific ocean like it used to be. Frankly speaking I am quite disappointed at the whole situation. I see it being routed through it.eu then de.eu and fr.eu. NOT a good sign. Please help find a solution asap. I really love this game and really want to see it playable (right now you cannot even LRM nicely). Thanks.


Tracing route to mwomercs.com [192.99.109.192]
over a maximum of 30 hops:

1 20 ms 42 ms 45 ms 192.168.8.1
2 9 ms 8 ms 8 ms 10.193.231.54
3 9 ms 9 ms 8 ms wtsc3a054.netvigator.com [218.102.40.54]
4 9 ms 9 ms 13 ms tenge4-4.br02.hkg05.pccwbtn.net [63.218.254.69]

5 24 ms 24 ms 28 ms 63-218-107-38.static.pccwglobal.net [63.218.107.
38]
6 * 108 ms 108 ms 195.22.192.103
7 135 ms * 136 ms mil-1-6k.it.eu [91.121.131.25]
8 * * 154 ms fra-1-6k.de.eu [213.251.128.66]
9 140 ms 136 ms 137 ms sbg-g1-a9.fr.eu [91.121.128.127]
10 137 ms 136 ms 136 ms 37.187.36.153
11 * * * Request timed out.
12 * * * Request timed out.
13 142 ms 150 ms 140 ms mwomercs.com [192.99.109.192]

Trace complete.

Still got timeouts when tracing. That is all.

#219 Budor

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Posted 03 September 2014 - 04:25 AM

View PostN0MAD, on 03 September 2014 - 04:07 AM, said:

So Nik, you are Directly Blaming an AU ISP for people in AU getting bad pings altho its happening to different people using different ISPs, that US, NZ and other Asian countries getting bad pings is just coincidence, coincidence that all these people are getting bad pings after you guys moved servers to a cheaper service?.
You know some large AU ISP may take offence to you saying these things without proof and slap a law suit on you and your employer that may take the rest of your life to pay, you never know bro i would hate to see it but maybe, just maybe you wana have definite proof of what youre saying (i daresay you would of definately confirmed your statements) you have proof right?


Dude this is getting sad, calm down.

#220 N0MAD

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Posted 03 September 2014 - 04:45 AM

View PostBudor, on 03 September 2014 - 04:25 AM, said:


Dude this is getting sad, calm down.

Mate to true, im cool with it, but i goto tell you when some guys blame ISPs for whats happening to the ping in MWO ( especially taking into account MWO has just changed its servers and the problem has manifested itself at the same time) and then go onto say that it affects no other game then i feel compelled to point to common sense.
But point taken my contribution to this thread is done.





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