332 replies to this topic

[Oderint dum Metuant]

kiriage, on 05 September 2014 - 02:55 AM, said:

Was having crap ping..now returned to a normal 270 ..am with telstra..happy days..anyone else noticed a change?

Do a new traceroute.

Hopefully you won't be the only one and that the routing will have been fixed.

[ice trey]

I am also getting some pretty rough numbers, lately.

Tracing route to mwomercs.com [192.99.109.192]
over a maximum of 30 hops:

1 5 ms 5 ms 5 ms nas814.p-fukushima.nttpc.ne.jp [210.153.247.100]

2 12 ms 11 ms 11 ms 210.165.255.161
3 28 ms 11 ms 11 ms e1-1-n-otemachi-core13.sphere.ad.jp [210.165.252.201]
4 16 ms 11 ms 11 ms xg1-1-n-otemachi-gw1.sphere.ad.jp [210.153.254.157]
5 14 ms 14 ms 13 ms 61.207.54.117
6 16 ms 13 ms 13 ms 122.28.169.141
7 14 ms 14 ms 14 ms 60.37.27.89
8 23 ms 23 ms 23 ms ae-5.r21.tokyjp05.jp.bb.gin.ntt.net [129.250.11.53]
9 22 ms 21 ms 23 ms ae-0.r24.tokyjp05.jp.bb.gin.ntt.net [129.250.6.96]
10 97 ms 97 ms 97 ms ae-3.r21.sngpsi05.sg.bb.gin.ntt.net [129.250.7.35]
11 97 ms 97 ms 99 ms ae-13.r00.sngpsi02.sg.bb.gin.ntt.net [129.250.4.74]
12 97 ms 97 ms 97 ms ae0.singapore2.sin.seabone.net [93.186.133.12]
13 301 ms * 300 ms xe-2-1-0.milano51.mil.seabone.net [195.22.208.53]
14 296 ms * * mil-1-6k.it.eu [91.121.131.17]
15 * * * Request timed out.
16 294 ms 294 ms 294 ms sbg-g1-a9.fr.eu [91.121.128.80]
17 282 ms 282 ms 282 ms 37.187.36.153
18 * * * Request timed out.
19 * * * Request timed out.
20 285 ms 285 ms 285 ms mwomercs.com [192.99.109.192]

For the record, before the patch, my ping was 180-210. Far from good, and lights were outright off limits, but mediums were still playable.

Having difficulty with Assaults, now.

Edited by ice trey, 05 September 2014 - 04:11 AM.

[Oderint dum Metuant]

ice trey, on 05 September 2014 - 04:03 AM, said:

I am also getting some pretty rough numbers, lately.

Tracing route to mwomercs.com [192.99.109.192]
over a maximum of 30 hops:

1 5 ms 5 ms 5 ms nas814.p-fukushima.nttpc.ne.jp [210.153.247.100]

2 12 ms 11 ms 11 ms 210.165.255.161
3 28 ms 11 ms 11 ms e1-1-n-otemachi-core13.sphere.ad.jp [210.165.252
.201]
4 16 ms 11 ms 11 ms xg1-1-n-otemachi-gw1.sphere.ad.jp [210.153.254.1
57]
5 14 ms 14 ms 13 ms 61.207.54.117
6 16 ms 13 ms 13 ms 122.28.169.141
7 14 ms 14 ms 14 ms 60.37.27.89
8 23 ms 23 ms 23 ms ae-5.r21.tokyjp05.jp.bb.gin.ntt.net [129.250.11.
53]
9 22 ms 21 ms 23 ms ae-0.r24.tokyjp05.jp.bb.gin.ntt.net [129.250.6.9
6]
10 97 ms 97 ms 97 ms ae-3.r21.sngpsi05.sg.bb.gin.ntt.net [129.250.7.3
5]
11 97 ms 97 ms 99 ms ae-13.r00.sngpsi02.sg.bb.gin.ntt.net [129.250.4.
74]
12 97 ms 97 ms 97 ms ae0.singapore2.sin.seabone.net [93.186.133.12]
13 301 ms * 300 ms xe-2-1-0.milano51.mil.seabone.net [195.22.208.53
]
14 296 ms * * mil-1-6k.it.eu [91.121.131.17]
15 * * * Request timed out.
16 294 ms 294 ms 294 ms sbg-g1-a9.fr.eu [91.121.128.80]
17 282 ms 282 ms 282 ms 37.187.36.153
18 * * * Request timed out.
19 * * * Request timed out.
20 285 ms 285 ms 285 ms mwomercs.com [192.99.109.192]

Hop 13 is Italy

[ice trey]

DV McKenna, on 05 September 2014 - 04:04 AM, said:

Hop 13 is Italy

I noticed.

I'm wondering if the hop from Japan to Asia wouldn't have been better through South Korea, as they are known for having some of the worlds' fastest internet.

[SundayElite]

I'm an Australian player who prevously enjoyed a ping of 320-350 on a 3G wireless connect (Im in a rural area and land lines are unavailable). While this made playing lights difficult it was by no means unplayable. Ever since the new data center move my ping has been between 440-480 ingame and absolutely UNPLAYABLE. I have been a long time player with a LOT of money spent on this game and I would like to continue playing but unless this issue is resolved I will be unable to play.

I can only add my two cents on the issue and wait but in the mean time I'll provide a tracert to add to the discussion if it means anything to anyone cos it doesnt real make much sense to me

Tracing route to mwomercs.com [192.99.109.192]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 91 ms 79 ms 79 ms 172.18.113.65
3 99 ms 79 ms 83 ms 172.18.74.202
4 70 ms 87 ms 67 ms 172.18.243.229
5 79 ms 107 ms 72 ms bundle-ether4.pie-edge901.perth.telstra.net [203
.50.112.54]
6 72 ms 91 ms 67 ms bundle-ether6.pie-core1.perth.telstra.net [203.5
0.6.212]
7 110 ms 111 ms 103 ms bundle-ether6.way-core4.adelaide.telstra.net [20
3.50.11.16]
8 111 ms 119 ms 115 ms bundle-ether9.exi-core10.melbourne.telstra.net [
203.50.11.93]
9 130 ms 147 ms 127 ms bundle-ether12.chw-core10.sydney.telstra.net [20
3.50.11.124]
10 123 ms 127 ms 135 ms Bundle-ether17.oxf-gw2.sydney.telstra.net [203.5
0.13.70]
11 138 ms 131 ms 132 ms bundle-ether1.sydo-core01.sydney.reach.com [203.
50.13.38]
12 192 ms 131 ms 107 ms i-0-6-0-6.sydo-core02.bi.telstraglobal.net [202.
84.223.38]
13 248 ms 247 ms 251 ms i-0-2-0-8.1wlt-core01.bx.telstraglobal.net [202.
84.143.154]
14 281 ms 279 ms 283 ms i-0-4-0-2.eqla01.bi.telstraglobal.net [202.40.14
9.242]
15 283 ms 283 ms 284 ms tisparkle-peer.eqla01.pr.telstraglobal.net [134.
159.61.26]
16 260 ms 311 ms 303 ms xe-9-3-0.paloalto2.pao.seabone.net [89.221.35.14
1]
17 419 ms 347 ms * pal-5-6k.ca.us [178.32.135.206]
18 399 ms * * 198.27.73.188
19 543 ms * 449 ms 198.27.73.175
20 409 ms 403 ms 407 ms bhs-g2-6k.qc.ca [198.27.73.3]
21 403 ms 411 ms 419 ms 198.27.73.233
22 374 ms 379 ms 395 ms mwomercs.com [192.99.109.192]

Trace complete.

[SCHLIMMER BESTIMMER XXX]

NOMAD didnt you say on page 6 its your last comment to that thread?
Probably the best solution to NO(t get)MAD

[Chemie]

anyone who thought that moving from Toronto to Montreal would magically improve latency is wrong. Even Russ admitted the primary driver was to save costs. I suspect they are moving from third party servers to IGP servers. This is the first step towards a MWO version of this:
https://www.mwtactics.com/

(which has been like that for 2 weeks). Honestly, IGP is just playing games by declaring extended maintenance to avoid charge backs...90 days later...closed.

[Heffay]

Chemie, on 05 September 2014 - 01:24 PM, said:

anyone who thought that moving from Toronto to Montreal would magically improve latency is wrong. Even Russ admitted the primary driver was to save costs. I suspect they are moving from third party servers to IGP servers. This is the first step towards a MWO version of this:
https://www.mwtactics.com/

(which has been like that for 2 weeks). Honestly, IGP is just playing games by declaring extended maintenance to avoid charge backs...90 days later...closed.

If you keep saying stuff like this, maybe someday you'll be right! (even if it's 15 years later)

[ElCadaver]

Yep, called Telstra support, they don't give a crap. As the tech said "routing is handled higher up, and we can't change it".

So? VPN?

[boboking]

Well this is mine:

tracert mwomercs.com

Tracing route to mwomercs.com [192.99.109.192]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 19 ms 19 ms 19 ms 172.18.210.21
3 19 ms 19 ms 19 ms 172.18.68.161
4 19 ms 19 ms 19 ms bundle-ether4.win-edge901.melbourne.telstra.net
[203.50.76.10]
5 20 ms 20 ms 21 ms bundle-ether11.win-core1.melbourne.telstra.net [
203.50.11.107]
6 32 ms 33 ms 32 ms bundle-ether12.ken-core10.sydney.telstra.net [20
3.50.11.122]
7 31 ms 35 ms 31 ms Bundle-ether18.pad-gw2.sydney.telstra.net [203.5
0.13.82]
8 34 ms 31 ms 31 ms bundle-ether1.sydp-core01.sydney.reach.com [203.
50.13.46]
9 170 ms 171 ms 171 ms i-0-3-0-2.paix-core01.bx.telstraglobal.net [202.
84.140.9]
10 169 ms 169 ms 169 ms i-0-5-0-5.paix02.bi.telstraglobal.net [202.40.14
9.126]
11 171 ms 172 ms 171 ms 80.157.128.205
12 326 ms 327 ms 326 ms f-ee5-i.F.DE.NET.DTAG.DE [62.154.14.246]
13 * 365 ms * fra-1-6k.de.eu [94.23.122.153]
14 368 ms 369 ms 368 ms sbg-g2-a9.fr.eu [91.121.128.82]
15 368 ms 370 ms 368 ms 37.187.36.155
16 * * * Request timed out.
17 * * * Request timed out.
18 370 ms 370 ms 371 ms mwomercs.com [192.99.109.192]

Trace complete.

ON Telstra Bigpond in Melbourne, VIC. Was on a steady 250-260 ping. Now I see 370 when I join and goes up to 450 while playing. Hit reg is terrible now.

[Hika]

From Argentina

Ping was : 170

ping now : 195 - 210

Feels really desync..

I cannot hit **** now.

[Naduk]

hey guys
ping for me is back to normal
i did not change anything it cleared up on its own (assume routing tables got traded about)
@nomad, sorry if reply is super late but hopefully you can have some closure, no i have never set up anything on a VPS or even VPN
all my network settings are completely standard and match telstra's specs

but for sanity sake , here is a comparison of old vs new Tracert



as we can see no more mysterious hops into Europe

[SirLankyIII]

Mine is still currently routing through Italy and France with hops in and out of North America, this is still Telstra by the way

Country IP Hostname Latency (ms)
Australia 124.190.46.95 CPE-124-190-46-95.syqa1.lon.bigpond.net.au 0
Australia 58.160.0.161 (None) 9
Australia 203.50.76.2 bundle-ether4.lon-edge901.melbourne.telstra.net. 1
Australia 58.160.7.242 (None) 0
Australia 203.50.11.109 bundle-ether10.exi-core10.melbourne.telstra.net. 0
Australia 203.50.11.124 bundle-ether12.chw-core10.sydney.telstra.net. 1
Hong Kong 202.84.220.189 i-0-3-2-0.sydo-core02.bi.telstraglobal.net. 0
Australia 203.50.13.70 Bundle-ether17.oxf-gw2.sydney.telstra.net. 0
Australia 203.50.13.38 bundle-ether1.sydo-core01.sydney.reach.com. 0
Hong Kong 202.84.141.146 i-0-2-0-0.1wlt-core01.bx.telstraglobal.net. 129
Italy 89.221.35.129 xe-11-1-0.paloalto2.pao.seabone.net. 14
United States 134.159.61.26 tisparkle-peer.eqla01.pr.telstraglobal.net. 20
Hong Kong 202.40.149.246 i-0-4-0-3.eqla01.bi.telstraglobal.net. 1
France 178.32.135.161 lax-1-6k.ca.us. 80
France 178.32.135.168 snj-2-6k.ca.us. 42
France 178.32.135.206 pal-5-6k.ca.us. 1
Canada 198.27.73.207 bhs-g2-6k.qc.ca. 9
Canada 198.27.73.233 (None) 1
Canada 192.99.109.192 mwomercs.com. 0

Edited by SirLankyIII, 09 September 2014 - 10:25 PM.

[Primetimex]

Australia - ping goes up from 271 to 391 ggclose PGI.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\primetime>tracert www.mwomercs.com

Tracing route to www.mwomercs.com [192.99.109.192]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 14 ms 13 ms 13 ms Lo0.amnet.l1-45sgt-se800-01.wa.amnet.net.au [203
.161.65.253]
3 14 ms 13 ms 13 ms vl70.ten7-3.cr01.wa.amnet.net.au [203.161.65.41]

4 14 ms 13 ms 13 ms te3-2.br02.wa.amcom.net.au [203.161.65.65]
5 98 ms 96 ms 94 ms mail-o.mcms.com.au [61.88.8.41]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 148 ms 153 ms 152 ms 59.154.142.236
10 296 ms 307 ms 302 ms 203.208.190.17
11 302 ms 304 ms 304 ms 203.208.172.238
12 * * * Request timed out.
13 302 ms 296 ms * snj-2-6k.ca.us [178.32.135.168]
14 312 ms * * lax-1-6k.ca.us [178.32.135.161]
15 * * * Request timed out.
16 916 ms 930 ms 934 ms bhs-g2-6k.qc.ca [198.27.73.207]
17 368 ms 377 ms 380 ms 198.27.73.233
18 388 ms 378 ms 380 ms mwomercs.com [192.99.109.192]

Trace complete.

[Thoman Coston]

Playing from Australia. Ping went up from 260-280 to 400+ for about a week.
Since yesterday ping is back to normal (270ish). I'm happy I can play this game again.

[Russ Bullock]

CheeseThief, on 29 August 2014 - 09:14 PM, said:

I'm 200km west of Brisbane, Australia, and my ping dropped from 280 down to 255

This is why it's been a tough problem for us, we saw improvements in some of the same areas that see worse. It seems that some ISP's were directing traffic the wrong way. I will ask for another full update on this situation tomorrow.

Taigen, on 09 September 2014 - 11:34 PM, said:

Playing from Australia. Ping went up from 260-280 to 400+ for about a week.
Since yesterday ping is back to normal (270ish). I'm happy I can play this game again.

Sorry I didn't realize I was on page one of 16 pages for my first post, seems there has been good improvements back to normal for many. I will still check in on this tomorrow.

But I think were going to need another head count and call out from thos that still to this day see slower pings than prior.

Thanks.

[IraqiWalker]

Russ Bullock, on 09 September 2014 - 11:42 PM, said:

Sorry I didn't realize I was on page one of 16 pages for my first post, seems there has been good improvements back to normal for many. I will still check in on this tomorrow.

But I think were going to need another head count and call out from thos that still to this day see slower pings than prior.

Thanks.

Thank you for following up on this Russ. I'm an NA customer, so I'm not affected, but some of my unit mates are Australian based, and they are having problems. None of them have spiked above 280, as far as I know. I'll be sure to point them towards this thread.

[Russ Bullock]

Chemie, on 05 September 2014 - 01:24 PM, said:

anyone who thought that moving from Toronto to Montreal would magically improve latency is wrong. Even Russ admitted the primary driver was to save costs. I suspect they are moving from third party servers to IGP servers. This is the first step towards a MWO version of this:
https://www.mwtactics.com/

(which has been like that for 2 weeks). Honestly, IGP is just playing games by declaring extended maintenance to avoid charge backs...90 days later...closed.

No we moved from IGP servers to different ones. Many customers are experiencing better pings, many customers in Germany have dropped down from 150-170 to more like 110. We expected many would stay about the same or very close. We did not expect that anyone would drop big amounts, turns out to the ISP routing but were going to continue to try and work on that.

[Alymbic]

Russ Bullock, on 09 September 2014 - 11:51 PM, said:

No we moved from IGP servers to different ones. Many customers are experiencing better pings, many customers in Germany have dropped down from 150-170 to more like 110. We expected many would stay about the same or very close. We did not expect that anyone would drop big amounts, turns out to the ISP routing but were going to continue to try and work on that.

Question on that point Russ. There are those of us in Australia who are currently finding the game more or less unplayable since you moved the game servers which left our ISP routing to rediciously high pings. Can we expect a return of the premium time we currently have ticking seeing as this current issue is far from being in the players control?

[Kageru Ikazuchi]

While my ping (on J:Com in Japan) appears to have improved very slightly (from an average of about 220ms before ... I don't have enough data to make more than a guess that it's improved by maybe 10-15ms), a lot of the guys I play with (on Telstra in Australia) are reporting widely fluctuating pings as much as 100ms or more higher.

Thanks for checking in Russ ... I doubt mine will get much better, but I do feel bad for the guys who have experienced it getting worse. (Those of you complaining about anything less than 150ms ... I don't know what to tell you ... it can be much, much worse.)