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Support Backlog - Update!


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#21 Bala Gi

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Posted 09 September 2014 - 09:54 AM

Welcome to the new Trio

#22 Bront

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Posted 09 September 2014 - 10:28 AM

Welcome new folks!

#23 Mystere

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Posted 09 September 2014 - 10:31 AM

View PostSoulReaver DA, on 09 September 2014 - 04:18 AM, said:

Oh...I don't envy the new kids on the block. Hope they stocked up on extra strength migraine meds!


I hope they brought or were issued flame retardant suits. ;)

#24 Joseph Mallan

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Posted 09 September 2014 - 11:01 AM

SO any progress on Murphy's Law? Please don't tell us it is our Name's Fault... -_-

#25 Bront

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Posted 09 September 2014 - 11:07 AM

View PostJoseph Mallan, on 09 September 2014 - 11:01 AM, said:

SO any progress on Murphy's Law? Please don't tell us it is our Name's Fault... -_-

Law is such a dirty word.

#26 Alexander Garden

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Posted 09 September 2014 - 11:22 AM

Hey everyone! Thanks for the warm welcome, we're glad to be on board. Figured this thread would be as good a spot as any to make my inaugural post. As a Technical Support Representative here at PGI I've been spending most of my time going through our support backlog with a specific focus on resolving the more technically-oriented support tickets that are waiting on a response. If one of these tickets belongs to you and you're wondering when you'll hear back, don't fret - I'm on it!

Also, on an entirely unrelated note, check out my new outfit!

Posted Image

#27 N a p e s

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Posted 09 September 2014 - 11:25 AM

View PostAlexander Garden, on 09 September 2014 - 11:22 AM, said:

Hey everyone! Thanks for the warm welcome, we're glad to be on board. Figured this thread would be as good a spot as any to make my inaugural post. As a Technical Support Representative here at PGI I've been spending most of my time going through our support backlog with a specific focus on resolving the more technically-oriented support tickets that are waiting on a response. If one of these tickets belongs to you and you're wondering when you'll hear back, don't fret - I'm on it!

Also, on an entirely unrelated note, check out my new outfit!

Posted Image


Sweet digs man. Are you perhaps based in the Terra Therma offices?

#28 Son of the Flood

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Posted 09 September 2014 - 11:51 AM

Welcome to the team guys!

Good luck and have fun!

#29 Bront

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Posted 09 September 2014 - 11:54 AM

View PostAlexander Garden, on 09 September 2014 - 11:22 AM, said:

Hey everyone! Thanks for the warm welcome, we're glad to be on board. Figured this thread would be as good a spot as any to make my inaugural post. As a Technical Support Representative here at PGI I've been spending most of my time going through our support backlog with a specific focus on resolving the more technically-oriented support tickets that are waiting on a response. If one of these tickets belongs to you and you're wondering when you'll hear back, don't fret - I'm on it!

Also, on an entirely unrelated note, check out my new outfit!

Posted Image

Challenge Accepted

#30 Sergio Santos

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Posted 09 September 2014 - 12:37 PM

Hello there! Thanks for your kind messages. We are catching up with pending issues and we will soon be back on track. In the meantime I am supercharging my cup of joe.
Posted Image

#31 Bala Gi

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Posted 09 September 2014 - 12:40 PM

umm and i thought coffee was only medical diesel

#32 M X Striker

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Posted 09 September 2014 - 12:44 PM

Glad to hear it! and Welcome to the family!

#33 Appogee

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Posted 09 September 2014 - 12:57 PM

Good luck new guys, and welcome aboard.

#34 Sabazial

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Posted 09 September 2014 - 02:47 PM

Welcome new staff :)

#35 Bishop Steiner

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Posted 09 September 2014 - 09:16 PM

View PostDocBach, on 08 September 2014 - 06:44 PM, said:

So uh, you guys figure out how to let me create Murphy's Law in Community Warfare yet?

Yeah... I really wanna see you guys sporting your tags. One of the longest supporting and cooler units in MWO needs to represent!

#36 nonnex

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Posted 10 September 2014 - 02:14 AM

Welcome guys,

seems you are good prepared to heat and motivated to do some bunch of work.

Be kind to them... atleast till the settling-in period ends. ;)

#37 Enileph

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Posted 10 September 2014 - 05:06 AM

Welcome guys.
I know there are tons of stuff piled up due to the server move, but really hope that things will be fixed soon.
To celerbrate, maybe we should all equip some warhorns and run around! :lol:
(once the buying MC thing is fixed)

Take care. And may the blue team always win!

View PostBront, on 09 September 2014 - 11:54 AM, said:


You should burn harder! :)
http://mwo.smurfy-ne...70941966272abd0

Or maybe that is too mean?

Edited by Enileph, 10 September 2014 - 05:14 AM.


#38 Cellinor

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Posted 10 September 2014 - 06:16 AM

welcome aboard y'll. good luck and lets have fun.

#39 AdamBaines

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Posted 10 September 2014 - 07:22 AM

View PostAlexander Garden, on 09 September 2014 - 11:22 AM, said:

Hey everyone! Thanks for the warm welcome, we're glad to be on board. Figured this thread would be as good a spot as any to make my inaugural post. As a Technical Support Representative here at PGI I've been spending most of my time going through our support backlog with a specific focus on resolving the more technically-oriented support tickets that are waiting on a response. If one of these tickets belongs to you and you're wondering when you'll hear back, don't fret - I'm on it!

Also, on an entirely unrelated note, check out my new outfit!

Posted Image

Hummmm......you still may be under dressed :-)

#40 Mystere

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Posted 10 September 2014 - 02:24 PM

View Postnonnex, on 10 September 2014 - 02:14 AM, said:

Be kind to them... atleast till the settling-in period ends. ;)


That's 48 hours. So they have just 4 hours more.







:lol:





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