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How To Report A Tk?


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#1 Tkhaw

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Posted 10 September 2014 - 03:14 AM

Hi,

Just got Tked by some guy at the beginning of a match...

He tried to kill the other two guys but was killed instead.

How do I report him?

What evidence would suffice in this case?

#2 Egomane

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Posted 10 September 2014 - 03:47 AM

You can use either the support link at the top of the page and select create a new ticket or you can send a mail to support@mwomercs.com. In both cases you should get an automated response that your ticket has been recieved.

Please send them the name of the player, the type of incident, the date, time and timezone of the incident, as well as the map you played on. Those are the important informations. Additionally you can send them screenshots, a list of witnesses, links to videos or whatever else you come across that might help the support team to solve the case.

In the future, please do not act in self defense against those players. If you keep their griefing profile low, by preventing them from causing more harm, you will make it harder for support to justify a quick removal of the player in question.





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