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#61 Belphegore

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Posted 15 September 2014 - 08:32 AM

Yeah we in the UK should get the mechs at midnight tonight, if not.. it may be a hike but i'll personally comandeer a rowing boat to get to the US and set up base camp at their office :ph34r:

#62 Nathan Xain

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Posted 15 September 2014 - 10:52 AM

All sorted here, thank you PGI!

Saves me needing to meet up with Belphegore and rowing across the Atlantic...

#63 Megaton Doombringer

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Posted 15 September 2014 - 12:54 PM

All items received, Thanks

#64 Belphegore

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Posted 15 September 2014 - 03:10 PM

View PostNathan Xain, on 15 September 2014 - 10:52 AM, said:

All sorted here, thank you PGI!

Saves me needing to meet up with Belphegore and rowing across the Atlantic...


I reckon we'd have made it in a couple of months, we'd have arms the size of arnie by the time we got there though :lol:


Check your email guys, little surprise for you in there :)

Edited by Belphegore, 15 September 2014 - 04:11 PM.


#65 SoulReaver DA

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Posted 15 September 2014 - 03:38 PM

A Big TY to Russ for all his help!
After a week and a half of stress, I finally have my Timberwolf package!
Russ ; You'll be the one I go to from now on over any in game issues!

#66 Garandos

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Posted 15 September 2014 - 06:49 PM

Glad things turned out for you guys, my issue, still unresolved... but glad you got your stuff :)

#67 Dark DeLaurel

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Posted 15 September 2014 - 07:03 PM

View PostBelphegore, on 15 September 2014 - 08:32 AM, said:

Yeah we in the UK should get the mechs at midnight tonight, if not.. it may be a hike but i'll personally comandeer a rowing boat to get to the US and set up base camp at their office :ph34r:



psst Vancouver where PGI is, is in Canada ;)

Glad that everyone is starting to get sorted out.

#68 Deathlike

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Posted 16 September 2014 - 01:27 PM

I'm getting a little agitated here.

I tried ordering MC+the Kitfox package and nothing happened. I see the website giving me the green checkmark, but nothing occurred... no charge on the credit card and certainly no mechs.

#69 Dark DeLaurel

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Posted 16 September 2014 - 08:57 PM

View PostDeathlike, on 16 September 2014 - 01:27 PM, said:

I'm getting a little agitated here.

I tried ordering MC+the Kitfox package and nothing happened. I see the website giving me the green checkmark, but nothing occurred... no charge on the credit card and certainly no mechs.


I have a feeling their backend stuff that is supposed to interact with PayPal is all screwed up, you are not the only person to report this type of thing. I know PayPal has done some changes recently and with the IGP breakup it is hard to say where the issue lies without seeing how they have it setup.

#70 Deathlike

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Posted 16 September 2014 - 10:38 PM

View PostDark DeLaurel, on 16 September 2014 - 08:57 PM, said:

I have a feeling their backend stuff that is supposed to interact with PayPal is all screwed up, you are not the only person to report this type of thing. I know PayPal has done some changes recently and with the IGP breakup it is hard to say where the issue lies without seeing how they have it setup.


I'm not using Paypal for this charge (I'm not interested in adding extra fees into the purchase TBH), but I completely agree with the backend stuff being wonky.

Based on this link, they have changed that backend:
http://mwomercs.com/...te-to-masakari/

They need to get that fixed before the Clan Wave 2 Pack is on sale...

Edited by Deathlike, 16 September 2014 - 10:40 PM.


#71 Dark DeLaurel

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Posted 17 September 2014 - 12:10 AM

Ahh yes i did see that thread. Without him getting in to more detail it is hard to say what is going wrong. Payment processing is a hard thing to code securely, which is why most processors give a lot of pre-generated scripts that usually get hacked apart to work with stuff like MWO.

Either way you are correct that it needs to be worked out. BTW which processor are you using?

#72 Deathlike

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Posted 17 September 2014 - 08:21 AM

I did PM Russ, but got no response yet (he hasn't read my PM at all according to its status).

#73 Deathlike

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Posted 17 September 2014 - 12:54 PM

I got a response today... hopefully it'll be processed correctly soon...

#74 Deathlike

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Posted 18 September 2014 - 11:03 AM

Submitted with Paypal this time around and it worked. Now trying to make sure nothing is processed on the credit card I used for Monday's transaction.

#75 Dark DeLaurel

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Posted 18 September 2014 - 06:25 PM

Glad to hear it is working out for you Deathlike.





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