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Anyone Else Have Trouble Submitting Tickets...


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#1 Feetwet

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Posted 14 September 2014 - 03:39 PM

So I have been asked to submit a ticket to change my unit affiliation. The problem is ... I can't submit tickets. They require you to choose a category from a pull down menu. My menu is empty in both Firefox and chrome. Anyone else having this issue or am I an idiot?

S

#2 EgoSlayer

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Posted 14 September 2014 - 04:15 PM

Did they change the system? Creating a ticket is just sending an e-mail to support@mwomercs.com:
http://mwomercs.com/support

#3 Feetwet

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Posted 14 September 2014 - 04:18 PM

Well I sent an email and niko told me to submit a ticket. If you go to the support page there is a create new ticket button. This is what doesn't work for me.

S

#4 Tkhaw

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Posted 14 September 2014 - 04:19 PM

Send an email works for me

Hope this helps :)

#5 Russ Bullock

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Posted 14 September 2014 - 04:21 PM

I think the drop down is broken. I will add to to my list to go over with CS tomorrow morning.

#6 Feetwet

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Posted 14 September 2014 - 04:23 PM

Thanks Russ. In one of the upcoming dev updates could you address when we will be able to update our affiliation ourselves. If you have already addressed it I apologize. Where might I find it?

S

#7 DoctorDetroit

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Posted 24 September 2014 - 05:27 AM

Any update on this? I am still having a problem with it.





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