10 replies to this topic

[Bogkesh]

Launch Mechwarrior as normal and crash each time at launch.
Was able to get it working once and I have not changed anything since then.

Details from log file

BackupNameAttachment=" Build(0) 24 Sep 14 (09 04 05)" -- used by backup system
Log Started at 09/24/14 09:04:05
Running 32 bit version
Executable: D:\Games\Mechwarrior Online\MechWarrior Online\Bin32\MWOClient.exe
FileVersion: 1.3.336.0
ProductVersion: 1.3.336.0
Using STLport C++ Standard Library implementation
Added MOD directory <engine> to CryPak
Executable Command Line: "D:\Games\Mechwarrior Online\MechWarrior Online\Bin32\MWOClient.exe" flowthru

Total number of logical processors: 4
Number of available logical processors: 4
Total number of system cores: 4
Number of cores available to process: 4

Processor 0:
CPU: Intel Intel® Core™ i5-2500K CPU @ 3.30GHz
Family: 6, Model: 10, Stepping: 7
FPU: On-Chip
CPU Speed (estimated): 3.2 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 1:
CPU: Intel Intel® Core™ i5-2500K CPU @ 3.30GHz
Family: 6, Model: 10, Stepping: 7
FPU: On-Chip
CPU Speed (estimated): 3.2 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 2:
CPU: Intel Intel® Core™ i5-2500K CPU @ 3.30GHz
Family: 6, Model: 10, Stepping: 7
FPU: On-Chip
CPU Speed (estimated): 3.2 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 3:
CPU: Intel Intel® Core™ i5-2500K CPU @ 3.30GHz
Family: 6, Model: 10, Stepping: 7
FPU: On-Chip
CPU Speed (estimated): 3.2 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled

<09:04:05> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
<09:04:05> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
<09:04:05> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
<09:04:05> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
<09:04:05> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
<09:04:05> [Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
<09:04:05> Windows 7 64 bit SP 1 (build 6.1.7601)
<09:04:05> System language: English
<09:04:05> Windows Directory: "C:\Windows"
<09:04:05> Prerequisites...
<09:04:05> * Installation of KB940105 hotfix required: no! (either not needed or already installed)
<09:04:05> Local time is 09:04:05 09/24/14, system running for 29 minutes
<09:04:05> 16368MB physical memory installed, 13706MB available, 4095MB virtual memory installed, 16 percent of memory in use
<09:04:05> PageFile usage: 30MB, Working Set: 21MB, Peak PageFile usage: 30MB,
<09:04:05> Current display mode is 1680x1050x32, (Unknown graphics card)
<09:04:05> IBM enhanced (101/102-key) keyboard and 5+ button mouse installed
<09:04:05> --------------------------------------------------------------------------------
<09:04:05> Stream Engine Initialization
<09:04:05> GameName: MechWarrior Online
<09:04:05> BuildTime: Sep 19 2014 18:11:58
<09:04:05> Windows Error Reporting is enabled setting exception handler
<09:04:05> Font initialization
<09:04:05> Physics initialization
<09:04:05> Sound initialization
<09:04:05> <Sound> Initializing AudioDevice now!
<09:04:05> <Sound> Initialize FMOD with dynamic memory callbacks
<09:04:05> <Sound> Starting to initialize Windows Audio Session API output!
<09:04:05> <Sound> Playback drivers found: 1
<09:04:05> <Sound> Available playback drivers:
1. Speakers (Realtek High Definition Audio)
<09:04:05> <Sound> FmodEx-AudioDevice: Now running on driver: Speakers (Realtek High Definition Audio)
<09:04:05> <Sound> No record drivers found!
<09:04:05> <Sound> Record config is set to autodetect using record driver 0
<09:04:05> <Sound> Using speaker mode: FMOD_SPEAKERMODE_STEREO
<09:04:05> <Sound> Initializing FMOD-EX now!
<09:04:05> <Sound> Initialized FMOD-EX
<09:04:05> <Sound> Using FMOD version: 00044211 and internal 00044211!
<09:04:05> <Sound> Initializing SoundSystem now!
<09:04:05> Renderer initialization
<09:04:05> [Error] Failed to create stereo device
<09:04:05> WER: Running CryEngine Exception Handler
<09:04:05> WER: Creating Crash Dump
<09:04:05> WER: Attempting to load DBGHELP.DLL
<09:04:05> WER: DBGHELP.DLL Located
<09:04:05> WER: Creating Crash Dump File
<09:04:05> WER: Crash Dump File Created writing dump data
<09:04:05> Saved dump file to 'user\crashdump.dmp'

[Effectz]

I'm getting the same prolem,go to patch the game and the launcher is just frozen and then I get not responding.

[Marvyn Dodgers]

How (if at all) has this changed post the hot fix?

[Bogkesh]

Patched the hoxfix but still am unable to launch.
Seems to crash when launching the client.

Haved tried launching as admin and windows 7 base compatibility

Edited by Bogkesh, 23 September 2014 - 06:46 PM.

[Nothing Whatsoever]

Any luck using the Repair Tool?

[Bogkesh]

nope

[Nothing Whatsoever]

What's your Graphics Card?

Have you double checked to see if your system is up to date?

And, if you haven't yet, I'd recommend contacting Support: support@mwomercs.com

They had a backlog, but it wouldn't hurt contacting them.

---

Also, have you checked out the Workarounds or Hardware and Accessories areas to see if there is something there you can try?



The log mentions stereo device, so I wonder if you could have a driver issue or just need to update?

I tried looking up 'Failed to create stereo device' and I found this thread that mentions that phrase: http://mwomercs.com/...mechlab-assets/

[Bogkesh]

Seem's to have fixed it by clearing the registary.

So far everything seems OK

[Bogkesh]

Fixed

[Nothing Whatsoever]

Sweet, good to hear!

[Phasmo]

I am having the exact same issue as you have. My log is similar to yours.

Can you explain me the exact steps you took to solve the issue?