30 replies to this topic

[Ren Kurogane]

just installed TS3 and Overwolf came with it...it was running when i click Launch button (i didn't bother to close it because i didn't know the risk), and then my client closed. 2 matches in a row (sorry for my teammates).

do MW:O and Overwolf not able to run simultaneously?

[Mao of DC]

Unsure of Overwolf but TS3 works fine.

[SkkyHigh]

Overwolf = BAD
TS3 Overlay Plugin = GOOD

I use the built in plugin overlay for TS3 so I can see who's talking, works fine.

[Ren Kurogane]

decided, uninstall Overwolf....thanks for the answers, guys

[Israel Finklestein]

Overwolf crashes a lot of games, it's not an MWO problem.

[sneeking]

when you uninstall overwolf be sure to fill out the reasons why when the web page opens.

[OWRaif]

Hey there!

Let me introduce myself, I'm the Overwolf Community Manager. Overwolf shouldn't crash Mechwarrior Online as it's one of the supported games on our games list (http://www.overwolf....Supported-Games) so if it's doing that, then that's bad and something we could have helped you with. You could (and should) contact us next time and we can help you directly with that kind of issue.

As for this:

SkkyHigh, on 20 December 2013 - 09:02 AM, said:

Overwolf = BAD
TS3 Overlay Plugin = GOOD

I use the built in plugin overlay for TS3 so I can see who's talking, works fine.

I wouldn't say that... you know considering Teamspeak pulled any and all official support for that plugin and went with us instead as their official overlay (the reason you get both Overwolf and Teamspeak together). You should read those release notes

Anyway, thanks for bringing this to our attention, so I can go check to see if there might be some deeper meaning to this. If you do want help though, I'd be glad to give it.

[sneeking]

talk about silver service

mine crashed after installing ts3 and allowing ow to come as part of the package. untill I became a mwo player I never used ts and mwo worked fine before.

I unistalled ow filled out the online form and mwo has been fine without ow.

I just play with ts3 in background running mwo full screen with a single hotkey for mike mute ( fills all my needs and is simple )

[OWRaif]

We try!

As for the crash, as I said earlier, that's bad

If you still have a folder in your Local folder called Overwolf I'd tell you to send it to me as well as a DxDiag so I can review it and see whats wrong so we can make sure that doesn't happen to the next person.

To get to that folder you just type %localappdata% and head into your Local folder and there's a folder called Overwolf. If you don't mind sending it to me at Ari.Cashriel@Overwolf.com, it would be great.

[Ren Kurogane]

wow, nice service you got there. very well, i'm gonna try installing overwolf once more and play with it in testing ground next weekend as soon as possible. i might be able to reproduce the problem without being a bother to my teammates that way.

as for now, i'm running ts3 and mwo like sneeking does. cannot do the test today though, because i'm playing with my friend.

Edited by Discarius, 22 December 2013 - 08:19 AM.

[sneeking]

if thats the case ill do it too, give me a few days though its a busy time of year.

[Ghogiel]

One of my guys last night had to uninstall overwolf> 3 drops in a row he crashed out> after uninstall no crashes.

he was on Window 8 btw

Edited by Ghogiel, 22 December 2013 - 04:55 AM.

[OWRaif]

Hmm this is interesting, and I do thank you all for the feedback as we haven't experienced it here in our testing, so l asked our QA to try it again and they couldn't reproduce it =(

Any of you guys running some kind of game enhancers or graphics enhancers? Maybe RivaTuner or another overlay like that? That could be causing some of the conflict.

If any of you don't mind, I would highly appreciate you guys sending us your logs folder by doing the following:
1) Go to Start and hit Run if you are on Windows XP/Vista or use the Search bar on Windows 7 or 8.
2) Enter %localappdata% and look for the Local folder.
3) Click on the Overwolf folder and find the Logs folder.
4) Using Winrar or Winzip RAR your logs folder and mail it to Support@Overwolf.com.

I'd highly appreciate it so we can fix this for you guys and make sure it doesn't happen again.

Also, just out of curiosity, what kind of crashes are you experiencing? Is Overwolf crashing or is it causing MW:O to crash?

Edited by OWRaif, 22 December 2013 - 06:49 AM.

[Smitti]

This is almost making me want to reinstall Overwolf again... I uninstalled for the same reasons.

[Sen]

Quote

This is almost making me want to reinstall Overwolf again... I uninstalled for the same reasons.

Now that we know we have a designated rep on the forums in addition to faceless "crash report" personnel, that's not a bad idea. If there *IS* an issue with Overwolf, it might help them track it down, which would benefit everyone.

As to what type of crashing, I haven't used it myself, but several of the guys in my unit have had HUGE issues with it causing in-game crashes during ready screen, causing us to be a man down for a match. I'll see if I can get you some more details.

Edited by Sen, 22 December 2013 - 07:00 AM.

[Ren Kurogane]

*Apology to my future-teammates, as i am going to test MWO + Overwolf for the next 2 matches, 3 minutes after this post. Because i cannot reproduce it in testing ground...*

here's hoping my client won't crash...

Edit: 2 matches in a row and didn't crash *phew*. starting to wonder if that was a problem at my end. will keep Overwolf running in the mean time and see what'll happen.

Edited by Discarius, 22 December 2013 - 08:55 AM.

[Ghogiel]

OWRaif, on 22 December 2013 - 06:47 AM, said:

Also, just out of curiosity, what kind of crashes are you experiencing? Is Overwolf crashing or is it causing MW:O to crash?

I haven't personally experienced it, but the info on the crashes I know has been on an active channel with people talking, during searching for match/ map load and it's MWO is what crashes not overwolf. Bare in mind users were drunk while operating mechs.

[Ren Kurogane]

OWRaif, on 22 December 2013 - 06:47 AM, said:

Also, just out of curiosity, what kind of crashes are you experiencing? Is Overwolf crashing or is it causing MW:O to crash?

as Ghogiel said, yes, during searching for match, MWO crashed (more like it shut down) but Overwolf kept running.

[sneeking]

Ghogiel, on 22 December 2013 - 09:11 AM, said:

I haven't personally experienced it, but the info on the crashes I know has been on an active channel with people talking, during searching for match/ map load and it's MWO is what crashes not overwolf. Bare in mind users were drunk while operating mechs.

lol, I almost never opperate heavy virtual machinery while sober

[Smitti]

sneeking, on 22 December 2013 - 02:00 PM, said:

lol, I almost never opperate heavy virtual machinery while sober

Yeah but face it, there ain't anything else to do in Perth dude:P