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Support Response Time


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#1 Fluctuation

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Posted 07 January 2015 - 01:15 PM

how long is the usuall support response time???
i bought a clan pack over a week ago with paysafecard, but something went wrong at the end of the process. money is gone but no mechs :( i opend a ticket but no answer since. is this normal?

#2 Vanguard836

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Posted 07 January 2015 - 01:52 PM

There's a backlog at the moment due to holiday break : http://mwomercs.com/...-support-update

#3 bar10jim

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Posted 07 January 2015 - 01:53 PM

http://mwomercs.com/...support-update/

#4 D-FENS

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Posted 07 January 2015 - 02:07 PM

I try to use this Topic now and i want to ask here something :

Ticket # 143641

The employee who worked on this ticket is not available any longer. So someone else contacted me and apologised for any inconvenience....

I am still waiting ....

Please give me a small Feedback .

Thx

Edited by CYT Dfens, 07 January 2015 - 02:08 PM.


#5 MrZakalwe

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Posted 07 January 2015 - 02:58 PM

How long you been waiting?

#6 D-FENS

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Posted 07 January 2015 - 04:09 PM

3-4 month....





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