401 replies to this topic

[Smoked]

Wildstreak, on 06 February 2015 - 10:09 PM, said:

I am no founder, I just do not want a second AH, thankfully I can wait until this is over before upgrading packages.
I think PGI needs a new incentive program, I was thinking of a Tier system where based on what Tier level of Mech packages you get, they add a Tier of Modules. Gonna put some time into detailing that.

Agreed. A lot of FTP games have a tiered rewards system based on spending to encourage people to spend more to make the next tier while rewarding even the smallest purchasers with a little bonus.

But PGI is a small outfit with limited personnel. You can see it is clearly evident in a lot of things they do. They do not have a good QA/QC system and will make forum announcements with math errors (sale calculations), factual misinformation on their products (such as not putting mechs in proper classes) or set a date/time for sale starts (and it will be delayed). If it was a once in a while whoops, then it would be understandable, but it is almost every single announcement.

A rewards tier system would have to have some people that are capable of understand pricing/cost/value relationship. It is far easier to say, hey, we already made these mechs to give out before, let's just give them out again for people that bought these packages from this date to this end date and call it good. It's easy enough for coders to put that bit of code in to reward the owners. Also using the same rewards doesn't require any more cost from PGI's standpoint. It was a method to generate more cash flow on their end and they justified it by saying they are giving away free stuff. They just didn't really consider that some people actually put a value on digital merchandise other than just monetary. People that had to "earn" some of the mechs the first time around, actually went through some difficulty obtaining them and felt as though their efforts were cheapened by this "sale".

[Ridir Semii]

Basskicker, on 05 February 2015 - 02:09 PM, said:

The fact is that these mechs were never advertised as a one time thing. No matter how many people made that assumption.

Actually they did tell us they wouldn't be releasing the custom ones again:

http://mwomercs.com/...iation-program/

from that page and my earlier post:

Uminix, on 04 February 2015 - 07:40 AM, said:

bandwagon joiner here, didnt even want urbanmechs, got the 40$ pack, just to double my Norn. I don't care about not being able to sell them, I can load them out differently to suit my mood and such... but the loyalty and "exclusive" wording on the original 1 year anniversary.....

Everyone seems to have interpreted those words to mean permanently exclusive. They even told us ahead of time those variants would be for sale in the game for C-Bills. Never did I read anywhere that said they were never going to be offered again, and they ARE still an exclusive mech, they are no different than any other champion mech that can be bought, save the Norn skins.

Now, to quote more of the terms of the 1 year anniversary:

Quote

This custom CN9-AH variant will only be available through our MechWarrior Credits Reward program and will be injected into eligible accounts on October 21st.

This custom AS7-S variant will only be available through our Pre-Sale Reward program and will be injected into eligible accounts on October 21st.

This custom King Crab variant will only be available through our Top Tier Reward program and will be injected into eligible accounts on December 16th.

Not complaining, as I will use the doubles if I cannot sell them or whatever, I'm not concerned with it, or I would not have jumped on the bandwagon....


Trust has been an issue for the consumers of PGI's product, the customers have been led on, lied to, misled and essentially they feel as though they were treated as nothing more than a vacation fund for the upper echelon at PGI. This follows suit with the track record of the company and if anyone here has an issue with that, they knew this track record beforehand. If they didn't know the track record, spend an hour searching through the forums and you will learn soon enough.

Your mileage may vary, but I knew going into all of my purchases that companies are out to make money and will do whatever it takes to do so.... I got what I paid for and I agreed to it before I clicked confirm on the purchase pages.

notice the quote within the quote, or just click the link and read it from the horse's mouth, but they in fact DID state these would not be available again... hence the angry entitled folks on here

[Basskicker]

Uminix, on 07 February 2015 - 10:28 AM, said:

Actually they did tell us they wouldn't be releasing the custom ones again:

http://mwomercs.com/...iation-program/

from that page and my earlier post:


notice the quote within the quote, or just click the link and read it from the horse's mouth, but they in fact DID state these would not be available again... hence the angry entitled folks on here

I understand how people could make that assumption, but the exclusivity extended to that specific event. Not to future events. It's not worded "These mechs will never be available again ever". It's worded "These mechs are exclusive to the event being presented at this time".

Either way people complaining about free digital stuff are just out to have their E-Ego stroked. IMO there isn't even an arguement to be had as it's PGI's free digital stuff and they can give it to whomever they please.

[Mordoz]

Happy 15th Birthday !!

Thank you!!

[InRev]

Man, only I could manage to purchase a package in that small window of time that would qualify me for a Crab but not for the Atlas

Talk about threading the needle of failure.

[Karl Streiger]

OK i translate this message:
If your are a loyal customer and have bought the wraith package of resistance pack as soon as it was available - you got the "early bid" bonus of 30 days premium time, but thats it.
If you are a careful buyer you may have bought the fire pack - and could upgrade the package to wraith now - to get additional 3 mechs -already in your hangar.

I'm not sure if you want to fu your "loyal" customers.

[Hrunting]

What I don't get is how PGI went from an awesome 1 year reward that had something for everyone at all levels to a blatant cash grab reminiscent of AGP's awful shenanigans.

Also the announcement came out just in time for people to miss the end of January rewards for Resistance and Urban mech and is basically a punch to the face of loyal members who bought everything BUT the urban mech as they came out.

Bad move PGI and a VERY underwhelming and ungrateful reward...

Edited by Hrunting, 08 February 2015 - 11:41 PM.

[Bront]

Ripper X, on 05 February 2015 - 11:40 PM, said:

Makes me leery about buying something right away except in cases where early means monthly rewards.

Generally, unless there's a reward deadline for the highest pack, the lowest package is a good placeholder.

In this case, there was for some people who hadn't already gotten the largest pack in another package, so I can understand the frustration.

[Risen]

Too bad for people who bought the highest resistance package before the date to get the mechs.

Regarding the mechs and "doubles" for players who already own them:

Please at least rename the ones issued already and add a "limited" at the end to distinguish them from the "new ones".

There needs to be at least a small possibility to have founders or early supporters recognized imho.

[THE ERASER]

I will state simply, Thanks for the Mechs!

[Ian G]

Oh, a big bad corporation that is trying to make money. How bad of them.

That's how capitalism works. I'm as a new player am quite happy about a good price for 3 mech bays, 3 warhorns, premiun time and 3 new shiny mechs.

[Tahlion]

Just to get this right:

I buy, for example, the UrbanMech Collectors Edition and I will get one of the three Mechs (including Mechbay)?

Cheerio

[Alaskan Nobody]

Tahlion, on 11 February 2015 - 11:19 AM, said:

Just to get this right:

I buy, for example, the UrbanMech Collectors Edition and I will get all three of the three Mechs (including Mechbay)?

Fixed that for ya

[Tahlion]

Huh?! That sounds, uhm, nice? Where is the drawback?^^

[HelBound]

Tahlion, on 11 February 2015 - 11:29 AM, said:

Huh?! That sounds, uhm, nice? Where is the drawback?^^

There isn't one! Some may see it as such, for instance I now have 2 limited CN9-AH(L) mechs. While I cant sell one I also didn't loose a mechbay to it. I have 2 cool mechs, one of which I use for CW. The other has been stripped so really...I got a free AC/20, ammo and engine in the deal.

[Alaskan Nobody]

Tahlion, on 11 February 2015 - 11:29 AM, said:

Huh?! That sounds, uhm, nice? Where is the drawback?^^

Drawback being you have to spend real world money on a free to play game.

This is a thank you from the developers for helping fund the game - and helping keep the company around for 15 years.

[Tahlion]

Shar Wolf, on 11 February 2015 - 11:36 AM, said:

Drawback being you have to spend real world money on a free to play game.

This is a thank you from the developers for helping fund the game - and helping keep the company around for 15 years.

Seems more than fair for me. And since I'm a beginner with none of these mechs...

Thanks for your kind answers @ Shar Wolf & HelBound

[DoktorVivi]

Personally, I don't really care that these rewards are being given out again. It's a bit dishonest from past statements but 'exclusivity' stuff has never really bothered me.

I'm just annoyed at how lazy it is for people that already have these rewards get them a second time. Maybe if they were different variants so they'd count for upgrading the chassis, but just duplicating a mech that I already have is incredibly lazy and useless. It takes up space in my mechbay that I can't get rid of.

Seriously, just change the variant and I'd be fine. Still a super simple, easy change that won't really cost them any money, and people who already got the rewards won't get useless stuff (and technically it would address the 'dishonesty').

Edited by DoktorVivi, 11 February 2015 - 02:18 PM.

[mad kat]

Am i the only one realizing this is NOT a reward! (At least in respect of this announcement onwards).

You have to pay money to get the so called reward unlike the previous aniversary reward was for something already done, hence no more action need taken to be rewarded with it. Certainly in the the case of the centurion for a lot of people and the founders.

This on the other hand is a crystal clear offer of a sale with a reused incentive. Its a reward for spending money and NOT for being loyal to the game. If i got my mum to buy the urban mech package does that mean she should be rewarded even though she hasn't a clue what this game is.

Surely a loyalty reward is for people who have played thousands of games and stuck with It and provided feedback on the game. You don't have to spend a peny on this game and you could of played it every night for the last two years and you'd get nothing but someone who plays the odd night and has thrown 26 quid at a trash can gets the reward?

Edited by mad kat, 13 February 2015 - 01:42 AM.

[Alaskan Nobody]

mad kat, on 12 February 2015 - 11:29 PM, said:

Am i the only one realizing this is NOT a reward!

And who says rewards have to be free?
Or for something already done?

I can understand being unhappy - but to get upset because you do not think it is a REWARD is just dumb.

Edit:
I apologize for how rude that was - I thought of a more polite way to phrase it, came back to do so, and forgot what it was >.<
(If I remember it again, I will try to rephrase it)

But the point still stands that even if you do not like what the requirements are - reward is still the term for what it is.

Edited by Shar Wolf, 12 February 2015 - 11:47 PM.