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#1 Mindscape90

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Posted 16 February 2015 - 10:48 AM

Connection problem first time appeared in 1 day of "Opperation 24 Mark II Assists" challenge.
Can't log into the match. Every time i'm press "find match", after finding, see "connection" screen for 10-15 seconds and then im again connection in MechLab with error "disconnected from game server".

What did i do to solve this problem :

1) Reinstallation game client did not give any results;
2) MWO repair tool did not give any results;
3) Turn on/off firewall did not give any results same as turn on/off antivirus;
4) IP release,renew and flush DNS did not give any results;
5) Use CCleaner and Regcleaner to clean my system;
6) Complete resetting my router;
7) Turn on/off router firewall did not give any results.

When i use my mobile phone as modem, i'm connect 2 match without any problems, but when i'm using my wired internet with router, i'm has this problem...

This is my log from the last time i'm try 2 connect :

BackupNameAttachment=" Build(0) 16 Feb 15 (20 08 45)" -- used by backup system
Log Started at 02/16/15 20:08:45
Running 64 bit version
Executable: D:\Games\MW Online\MechWarrior Online\Bin64\MWOClient.exe
FileVersion: 1.3.370.0
ProductVersion: 1.3.370.0
Using STLport C++ Standard Library implementation
Added MOD directory <engine> to CryPak
Executable Command Line: "D:\Games\MW Online\MechWarrior Online\Bin64\MWOClient.exe" flowthru

Total number of logical processors: 4
Number of available logical processors: 4
Total number of system cores: 4
Number of cores available to process: 4

Processor 0:
CPU: AMD AMD Athlon™ II X4 635 Processor
Family: 15, Model: 5, Stepping: 3
FPU: On-Chip
CPU Speed (estimated): 2.8 MHz
MMX: not present
SSE: present
3DNow!: present
Serial number not present or disabled

Processor 1:
CPU: AMD AMD Athlon™ II X4 635 Processor
Family: 15, Model: 5, Stepping: 3
FPU: On-Chip
CPU Speed (estimated): 2.8 MHz
MMX: not present
SSE: present
3DNow!: present
Serial number not present or disabled

Processor 2:
CPU: AMD AMD Athlon™ II X4 635 Processor
Family: 15, Model: 5, Stepping: 3
FPU: On-Chip
CPU Speed (estimated): 2.8 MHz
MMX: not present
SSE: present
3DNow!: present
Serial number not present or disabled

Processor 3:
CPU: AMD AMD Athlon™ II X4 635 Processor
Family: 15, Model: 5, Stepping: 3
FPU: On-Chip
CPU Speed (estimated): 2.8 MHz
MMX: not present
SSE: present
3DNow!: present
Serial number not present or disabled

<20:08:47> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
<20:08:47> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
<20:08:47> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
<20:08:47> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
<20:08:47> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
<20:08:47> [Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
<20:08:47> Windows 7 64 bit SP 1 (build 6.1.7601)
<20:08:47> System language: Russian
<20:08:47> Windows Directory: "C:\Windows"
<20:08:47> Prerequisites...
<20:08:47> * Installation of KB940105 hotfix required: no! (either not needed or already installed)
<20:08:47> Local time is 20:08:47 02/16/15, system running for 172 minutes
<20:08:47> 8191MB physical memory installed, 5924MB available, 8388607MB virtual memory installed, 27 percent of memory in use
<20:08:47> PageFile usage: 36MB, Working Set: 26MB, Peak PageFile usage: 36MB,
<20:08:47> Current display mode is 1920x1080x32, (Unknown graphics card)
<20:08:47> IBM enhanced (101/102-key) keyboard and 3+ button mouse installed
<20:08:47> --------------------------------------------------------------------------------
<20:08:47> Stream Engine Initialization
<20:08:47> GameName: MechWarrior Online (64 bit)
<20:08:47> BuildTime: Feb 3 2015 18:12:58
<20:08:47> Windows Error Reporting is enabled setting exception handler
<20:08:47> Font initialization
<20:08:47> Physics initialization
<20:08:47> Sound initialization
<20:08:47> <Sound> Initializing AudioDevice now!
<20:08:47> <Sound> Initialize FMOD with dynamic memory callbacks
<20:08:47> <Sound> Starting to initialize Windows Audio Session API output!
<20:08:47> <Sound> Playback drivers found: 4
<20:08:47> <Sound> Available playback drivers:
1. 8=0<8:8 (VIA High Definition Audio)
2. SPDIF Interface (TX1) (VIA High Definition Audio)
3. SPDIF Interface (TX0) (VIA High Definition Audio)
4. SONY TV-4 (NVIDIA High Definition Audio)
<20:08:47> <Sound> FmodEx-AudioDevice: Now running on driver: 8=0<8:8 (VIA High Definition Audio)
<20:08:47> <Sound> Record drivers found: 1
<20:08:47> <Sound> Available record drivers:
1. 8:@>D>= (VIA High Definition Audio)
<20:08:47> <Sound> Record config is set to autodetect using record driver 0
<20:08:47> <Sound> Using speaker mode: FMOD_SPEAKERMODE_STEREO
<20:08:47> <Sound> Initializing FMOD-EX now!
<20:08:47> <Sound> Initialized FMOD-EX
<20:08:47> <Sound> Using FMOD version: 00044211 and internal 00044211!
<20:08:47> <Sound> Initializing SoundSystem now!
<20:08:47> Renderer initialization
<20:08:47> [Error] Failed to create stereo device
<20:08:48> used GeomInstancingThreshold is 8
<20:08:48> Localized language content(english) not available or modified from the original installation.
<20:08:48> Localized language content(english) not available or modified from the original installation.
<20:08:48> Network initialization
<20:08:48> [net] using iocp socket io management
<20:08:48> network hostname: Комп-ПК
<20:08:48> ip:192.168.1.100
<20:08:48> [Network Version]: RELEASE PURE CLIENT
<20:08:48> MovieSystem initialization
<20:08:48> Console initialization
<20:08:48> Time initialization
<20:08:48> Input initialization
<20:08:48> AI initialization
<20:08:48> Initializing Animation System
<20:08:48> Initializing 3D Engine
<20:08:48> Initializing default materials...
<20:08:48> Script System Initialization
<20:08:48> Entity system initialization
<20:08:48> Initializing AI System
<20:08:50> [PlayerProfiles] Login of user 'РљРѕРјРї' successful.
<20:08:50> [PlayerProfiles] Found 3 profiles.
<20:08:50> Profile 0 : 'Mindscape90'
<20:08:50> Profile 1 : 'Iranium90'
<20:08:50> Profile 2 : 'default'
<20:08:50> [GameProfiles]: Successfully activated profile 'Mindscape90' for user 'РљРѕРјРї'
<20:08:54> TrackIRManager: DLL Location key not present
<20:08:54> TrackIRManager: Error initializing NPClient interface!! (Err: 4)
<20:08:54> TrackIRManager: Error registering window handle!!
<20:08:54> TrackIRManager: Error querying NaturalPoint software version!!
<20:08:54> TrackIRManager: Error stopping cursor
<20:08:54> TrackIRManager: Error starting data transmission
<20:08:55> Patch Complete Received
<20:09:16> sv_gamerules = mechlab []
<20:09:16> ============================ Loading level mechlab ============================
<20:09:22> ======== mechlab is loaded in 5.4 sec ========
<20:09:23> Finished IS map update for cycle 343, next update in 13782.000000 seconds
<20:09:46> [Error] <Flash> Error: GFxLoader failed to open 'Libs/UI/System\../Screens/Assets/UIWebDownloads/DailyStock.jpg' [Libs/UI/System\Main.gfx]
<20:09:46> [Error] <Flash> GFxLoader failed to open "Libs/UI/System\../Screens/Assets/UIWebDownloads/DailyStock.jpg" [Libs/UI/System\Main.gfx]
<20:09:46> [Error] <Flash> Error: GFxLoader failed to open 'Libs/UI/System\../Screens/Assets/UIWebDownloads/Stock.jpg' [Libs/UI/System\Main.gfx]
<20:09:46> [Error] <Flash> GFxLoader failed to open "Libs/UI/System\../Screens/Assets/UIWebDownloads/Stock.jpg" [Libs/UI/System\Main.gfx]
<20:09:48> Finished IS map update for cycle 343, next update in 13757.000000 seconds
<20:10:02> OmicronOnline[ELogLevel_Notice]: Received MatchmakingBegin: QueueType=EMatchmakingQueueType_Public
<20:10:29> OmicronOnline[ELogLevel_Notice]: Received MatchmakingComplete: Result=EResult_Success, GameID=339272872728081105
<20:10:29> Material objects/mechs/skins/invasion_a/kitfox_invasion_a not found during Unregister
<20:10:30> could not free all buffers from CDevBufferMan!
<20:10:30> UnLoadLevel End: 0.4 sec
<20:11:00> sv_gamerules = mechlab []
<20:11:00> ============================ Loading level mechlab ============================
<20:11:00> Initializing default materials...
<20:11:03> ======== mechlab is loaded in 3.1 sec ========
<20:11:08> [Error] <Flash> Error: GFxLoader failed to open 'Libs/UI/System\../Screens/Assets/UIWebDownloads/DailyStock.jpg' [Libs/UI/System\Main.gfx]
<20:11:08> [Error] <Flash> GFxLoader failed to open "Libs/UI/System\../Screens/Assets/UIWebDownloads/DailyStock.jpg" [Libs/UI/System\Main.gfx]
<20:11:08> [Error] <Flash> Error: GFxLoader failed to open 'Libs/UI/System\../Screens/Assets/UIWebDownloads/Stock.jpg' [Libs/UI/System\Main.gfx]
<20:11:08> [Error] <Flash> GFxLoader failed to open "Libs/UI/System\../Screens/Assets/UIWebDownloads/Stock.jpg" [Libs/UI/System\Main.gfx]
<20:11:09> Finished IS map update for cycle 343, next update in 13676.000000 seconds
<20:11:15> Logging user out due user action
<20:11:15> SendLogout: Called with reason=eLogOut
<20:11:15> Material objects/mechs/skins/invasion_a/kitfox_invasion_a not found during Unregister
<20:11:15> could not free all buffers from CDevBufferMan!
<20:11:15> UnLoadLevel End: 0.5 sec
<20:11:17> Ammo Pool Statistics:
<20:11:17> [Error] Runaway thread
<20:11:17> System Shutdown
could not free all buffers from CDevBufferMan!
DXInput Shutdown
Closing PAK file: game\animations.pak
Closing PAK file: game\applejack.pak
Closing PAK file: game\buccaneer.pak
Closing PAK file: game\bumpers.pak
Closing PAK file: game\cobra.pak
Closing PAK file: game\crusader.pak
Closing PAK file: game\digital.pak
Closing PAK file: game\founders.pak
Closing PAK file: game\fractal.pak
Closing PAK file: game\gamedata.pak
Closing PAK file: game\gamemodeassets.pak
Closing PAK file: game\ghostbear.pak
Closing PAK file: game\gold.pak
Closing PAK file: game\heromechs.pak
Closing PAK file: game\hotrod.pak
Closing PAK file: game\invasion.pak
Closing PAK file: game\jadefalcon.pak
Closing PAK file: game\mountainline.pak
Closing PAK file: game\music.pak
Closing PAK file: game\norn.pak
Closing PAK file: game\objects.pak
Closing PAK file: game\pcgamer.pak
Closing PAK file: game\phoenix.pak
Closing PAK file: game\phranken.pak
Closing PAK file: game\planets.pak
Closing PAK file: game\polygon.pak
Closing PAK file: game\raider.pak
Closing PAK file: game\razzledazzle.pak
Closing PAK file: game\scripts.pak
Closing PAK file: game\sherman.pak
Closing PAK file: game\smokejaguar.pak
Closing PAK file: game\snowfall.pak
Closing PAK file: game\sounds.pak
Closing PAK file: game\specialmechs.pak
Closing PAK file: game\tartan.pak
Closing PAK file: game\textures.pak
Closing PAK file: game\tiger.pak
Closing PAK file: game\urbanblock.pak
Closing PAK file: game\vagabond.pak
Closing PAK file: game\victory.pak
Closing PAK file: game\virus.pak
Closing PAK file: game\wolf.pak
Closing PAK file: game\woodland.pak
Closing PAK file: engine\engine.pak
Closing PAK file: engine\shadercache.pak
Closing PAK file: engine\shaders.pak
Closing PAK file: engine\shadersbin.pak
Closing PAK file: game\localized\english.pak
Closing PAK file: game\causticvalley_ig.pak
Closing PAK file: game\desert_ig.pak
Closing PAK file: game\forestcolony_ig.pak
Closing PAK file: game\frozencity_ig.pak
Closing PAK file: game\industrial_ig.pak
Closing PAK file: game\lava_ig.pak
Closing PAK file: game\mechfactory_ig.pak
Closing PAK file: game\rivercity_ig.pak
Closing PAK file: game\skyboxes_ig.pak
Closing PAK file: game\space_ig.pak

Anyone can help me with this problem :mellow: I'm want 2 play :( :(

Edited by Mindscape90, 16 February 2015 - 11:12 AM.


#2 p4r4g0n

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Posted 16 February 2015 - 10:07 PM

Wild Ass Guess: It is connection related based on the assumption that the network route to the game servers are different for the wired and mobile connections.

You could check this by using tracert to 192.99.40.103 while using the different connections. Possibly related to latest Lizard Squad DDoS attack on XBox Live?

#3 Bloodright58

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Posted 19 February 2015 - 08:14 AM

This happens to me just about every 1 in 3 launches.. it is getting very very tiresome.

#4 2NED

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Posted 20 February 2015 - 04:36 PM

u not alone with this truble :(

i have 100% same problems like yours....

Edited by 2NED, 20 February 2015 - 04:45 PM.


#5 rivaLWolfy

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Posted 20 February 2015 - 05:02 PM

I get this very consistently around 5 or 6 pm PST.

#6 Nailem

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Posted 25 February 2015 - 09:25 PM

I am also having this issue and am losing days of premium time... MWO how about a fix so we can get back in please?

Sorry this started 3 days ago and 22 Feb 2015

#7 Rajink

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Posted 26 February 2015 - 05:30 PM

I am also having this problem. Cant play at all connects kicks me back to mech lab if i click rejoin it just repetes the process. Any fixes out there?

#8 Kurni

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Posted 26 February 2015 - 06:11 PM

Me too
At this moment, I cant play, because I suffer from "time lapse" to kicks to mechlab/desktop.
I'm from Chile, my ISP is Movistar

Ping:

Quote

www.mwomercs.com


Estadísticas de ping para 192.99.109.192:
Paquetes: enviados = 50, recibidos = 46, perdidos = 4
(8% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 306ms, Máximo = 342ms, Media = 312ms

Quote

192.99.40.103


Estadísticas de ping para 192.99.40.103:
Paquetes: enviados = 50, recibidos = 34, perdidos = 16
(32% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 315ms, Máximo = 348ms, Media = 332ms



Trace

Quote

Traza a la dirección ns7000224.ip-192-99-40.net [192.99.40.103]
sobre un máximo de 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 23 ms 24 ms 24 ms 10.52.120.3
3 23 ms 28 ms 23 ms 10.50.1.117
4 25 ms 23 ms 22 ms 10.50.1.114
5 26 ms 23 ms 23 ms hundred0-7-0-0.ppal.mundo.movistar.cl [200.91.11
.77]
6 49 ms 51 ms 51 ms Hu0-5-0-0-GRTSCLOE1.red.telefonica-wholesale.net
[84.16.11.250]
7 120 ms 119 ms 119 ms Hu0-7-0-0-grtmiabr5.red.telefonica-wholesale.net
[5.53.3.75]
8 152 ms 166 ms 151 ms Xe1-0-3-0-grtwaseq6.red.telefonica-wholesale.net
[84.16.14.25]
9 263 ms * 258 ms Xe6-0-4-0-grtpareq2.red.telefonica-wholesale.net
[94.142.116.246]
10 * * * Tiempo de espera agotado para esta solicitud.
11 233 ms 233 ms 233 ms gsw-g1-a9.fr.eu [213.186.32.157]
12 258 ms 260 ms 260 ms rbx-g2-a9.fr.eu [91.121.131.213]
13 * 271 ms * ldn-5-6k.uk.eu [91.121.128.192]
14 * * * Tiempo de espera agotado para esta solicitud.
15 715 ms * * bhs-g2-6k.qc.ca [198.27.73.207]
16 * * * Tiempo de espera agotado para esta solicitud.
17 343 ms 321 ms 317 ms ns7000224.ip-192-99-40.net [192.99.40.103]

Traza completa.

Edited by Kurni, 26 February 2015 - 06:15 PM.


#9 Nyte Kitsune

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Posted 27 February 2015 - 06:51 PM

Also getting this problem.. I can log into MWO, use the Mech Lab, Training, But If I select "drop now" I see "Serching" followed by "Connecting" followed by "Disconnected from game server" and back to the Mech Lab.

Seattle, Wa USA

#10 Lulz Kev

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Posted 06 March 2015 - 10:54 PM

Having this same problem.

I've done a lot of digging through the forums on this issue tonight. Seems to be quite a few of us having this problem and not a single response from PGI.

#11 Koshiro Aoki

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Posted 29 March 2015 - 08:47 AM

I am having the same problem, and can confirm that none of the aforementioned fixes work at all. This is getting old.

#12 Elizander

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Posted 29 March 2015 - 08:56 AM

The only thing that worked for me is switching back to Windows 7 32-bit from Win 8.1 64-bit.

#13 Quicks

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Posted 24 April 2015 - 08:59 AM

Having the same problem, what the hell thought I would give the game a break for 2 month to see if they improve **yeah right** yet again have gone from fixing 1 thing and breaking 3 other things. I am amazed this game actually still have players still playing.

The other problem is the patcher patches then start the repair tool after you update then corrupts the files, well done...

#14 Caballo

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Posted 24 April 2015 - 09:46 AM

Yeah, same here. Strangely, i click on the "Join" button, i find a game, and then the game kicks me back to the mechlab, and then, everytime i click on "Rejoin", it shows the map screen, and then kicks me back to mechlab.

Edited by Caballo, 24 April 2015 - 09:46 AM.


#15 Artorius XI

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Posted 24 April 2015 - 03:36 PM

Same issue here. Game was functioning flawlessly until the last update. Now I literally have all my mechs tied up in games that I can't rejoin.

#16 Leode

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Posted 24 April 2015 - 08:12 PM

Ditto... helping clans loose Tukayid by being the one who can't load the battle.

#17 therooper

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Posted 25 April 2015 - 03:11 AM

same here ..since patch i can play 1 game ..after this all games got disconnected and no reconnect possible....mechs stay locked wtf.....

View PostDTF Kev, on 06 March 2015 - 10:54 PM, said:

Having this same problem.

I've done a lot of digging through the forums on this issue tonight. Seems to be quite a few of us having this problem and not a single response from PGI.

What do u sucpect? they have too much time to waste counting our money.....

#18 CuriousCabbitBlue

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Posted 25 April 2015 - 06:42 AM

can't do the event cause of this =/

#19 SeanGunnery

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Posted 25 April 2015 - 07:31 AM

same here

#20 IncrediBob

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Posted 26 April 2015 - 11:31 AM

Same happening to me





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