Disconnected From Game Server
#61
Posted 19 December 2015 - 07:03 AM
#62
Posted 07 January 2016 - 08:59 AM
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Please perform clean install of your (Insert your gfx card here) graphic card drivers.
Download the manual installer: http://www.geforce.c...s/results/96883 (Not sure if this is all PC's, but worked for me)
Select the Custom install option
Check the 'Perform a clean install' box
Reboot
Run MWO and see if the issue persists[/color]
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Could you please also back up your C:\Users\<username>\Saved Games\MechWarrior Online folder somewhere safe and then delete it?[/color]
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Shut down the MWO client
Bring up your Start Menu
Search for and run Internet Options
Click the Advanced tab
Click the 'Reset...' button
In the next window, click the Reset button
Attempt to launch MWO[/color]
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Hope this helps those of you still having issues. Tested the game right after doing both of these and made a drop with no issues.[/color]
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Cheers to:[/color]
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[/color]
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Olga Bugrova[/color]
[color=#2B2E2F]Technical Support Representative[/color]
[color=#2B2E2F]Piranha Games[/color]
[color=#2B2E2F]For providing this fix, as I promised to her, I listed this fix here from our e-mails. Wish you all luck getting back in. To celebrate I bought my beautiful Re-Seen mech, the Marauder![/color]
Edited by Nyte Kitsune, 07 January 2016 - 09:03 AM.
#63
Posted 11 January 2016 - 02:27 AM
Now I don't even get a "map loading" screen. It just goes black then disconnects.
This was 20 bucks well spent.
Kind of just writing the game off at this point.
#64
Posted 11 January 2016 - 02:54 AM
#65
Posted 11 January 2016 - 05:36 AM
I start by clicking the icon to play the game and log in. Having waited a minuet or so a big error screen comes up: stating "AN ERROR OCCURED" "unknown failure".
Once this occurs I can try as many times as I like; it will not let me proceed. But after a few hours it will again allow me to proceed again as if there never was a problem. It feels like a time out thing, but sometimes when my connection is quite slow it will work so I don't think its that. It feels quite random. The server is marked as online as well.
Is there any suggestion why this is? Anything I can do?
#66
Posted 12 January 2016 - 12:59 AM
#67
Posted 12 January 2016 - 01:05 AM
Edited by p4r4g0n, 12 January 2016 - 01:09 AM.
#68
Posted 12 January 2016 - 01:12 AM
#69
Posted 12 January 2016 - 12:16 PM
#70
Posted 05 March 2016 - 01:36 AM
Kranzbuehler Hanns-Peter
#71
Posted 18 April 2016 - 05:37 PM
#72
Posted 18 April 2016 - 07:17 PM
Unfortunately, the system cannot distinguish between an intentional and unintentional disconnect.
To avoid being penalised significantly, do not attempt to repeatedly rejoin a match if a rejoin attempt fails as the penalty increases each time a disconnect is detected within (if I recall correctly) a 24 hour period.
Instead, reboot your modem/router and computer before trying again to see if your connection can be stabilised then try again. If this also fails, you may choose to retry or wait for a while before trying to join a new match.
#73
Posted 30 April 2016 - 07:18 PM
Any suggestions?
#74
Posted 02 May 2016 - 10:38 AM
#75
Posted 12 May 2016 - 05:35 PM
I gave the game a few months after the event chain in january (ish) and tried to log in now, bought a WHM-6D, and when i tried to play with it on quick match it loaded until i was kicked out back to mechlab.
Tried to rejoin, while loading the "Systems Online" music began to play and gave me hope, but it kicked me out again.
Shouldn't we expect a solving patch by now?
#76
Posted 14 May 2016 - 02:11 AM
Logged off after that. Where is this coming from? Is Rejoin broken specifically? Is rapidly swapping mechs disruptive in some way? Is the new snow map just shite? (discuss!)
#77
Posted 31 May 2016 - 05:36 PM
#78
Posted 31 May 2016 - 06:09 PM
I'm racking up disconnect penalties.
Why am I being punished for something out of my control? Whats the point of that? I don't want the death, loss, and locked 'mech. That's penalty enough but now I'm waiting for increasing penalty timers. It's, frankly, ridiculous.
#79
Posted 01 June 2016 - 08:37 AM
Eldan Sontim, on 27 June 2015 - 10:04 PM, said:
Yepp same for me, but its only true for FP (since a good year where i started MWO), in QP there seems to be no ongoing connection for the VOIP.
Even i actually got a good internet connection (turned up from 16mbit to 50 mbit, with a 100 Ping from EU to NA Servers) it is still as crappy as before.
p4r4g0n, on 18 April 2016 - 07:17 PM, said:
Unfortunately, the system cannot distinguish between an intentional and unintentional disconnect.
To avoid being penalised significantly, do not attempt to repeatedly rejoin a match if a rejoin attempt fails as the penalty increases each time a disconnect is detected within (if I recall correctly) a 24 hour period.
Im widely more often penelized for Discoing then for making an unintentionally teamkill in Faction Play. Its at minimun once a day, if im playin through my service provider disos every 24hrs - but that would be a arather good day with connecting with MWO
Got once up to 20 min penalty - good time for a break bigger then yust minutes.
Its also a shame you have to reload the full game machine, instead of the game yust tries to reconnect back.
Also tried to reinstall from time to time, but it not not helped me and, mostly no one else. Its yust a standard phrase by a technical call center, for not having to look on the problem.
#80
Posted 01 June 2016 - 09:23 AM
BlackHeroe, on 01 June 2016 - 08:37 AM, said:
If this is happening frequently, have you contacted technical@mwomercs.com to report this issue? Usually it is a connection issue somewhere and they could try to identify the problem which you could then take up with your ISP.
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