For new players, I highly recommend that they join a casual Unit where they can pick up basic skills and experience without the stress of trying to be competitive or any sort of mandatory requirements. That will give them a big advantage in learning the ins and outs of MWO. Once they have the fundamentals down, then they can think about moving on to a comp Unit or just becoming more competitive in general as a lone pugger.
PGI started a Mentorship Systems Thread in Feature Suggestions some time ago, but it appears to have stalled and nothing is being done about it now. If a Mentorship System were implemented, then it would go a long way towards helping new players get their feet under them.
If new pilots are interested, I am willing to drop with them and help them figure the game out on both Private and Public matches. In fact, starting this month, I will be holding weekly training nights for my casual Unit. The aim isn't to be competitive, but to teach our new players the basics of the game. I wouldn't mind a few Klingons beaming in to pick up pointers too. Just message me if interested. I'm tentatively planning to start the training rounds sometime next week.
I won't be on this week because of an RL move. Sorry new guys.
If interested, my Unit is The Brethren. Check out our site here:
http://brethrenmwo.enjin.com/ We're not the only casual Unit out there and we're certainly not the only one that offers new player training. Check out the Merc Unit lists here for more options:
http://mwomercs.com/...ons-merc-corps/. The Seraphim, Grog Corps, Marine Mechs, and Praetorian Legion are all good Units that foster a casual or casual/competitive atmosphere.