Here's the main issue, broken down easy, a breakdown of why the common answers aren't good ones, and what can be done to fix it:
Solo queue for Community Warfare is a travesty, with long wait times, empty enemy team matchups, pug stomps from 12 mans, and a lack of good response from both PGI and the community itself. Typical responses have ranged from "just join a unit then" to "Don't even queue for CW as a solo player, it's a waste". Here's why both of those responses are bad.
1. Just join a unit then - This is a dumb statement to make. I didn't back this game to get together with 11 others just to enjoy CW, a pillar that was stated at the beginning of the fundraising drive. This, to me, feels like a cop out from people that are already in dedicated units doing this anyway. There are great players who don't have the necessary time or energy to dedicate themselves to a 12 man group and just want to contribute individually. Solo players need to feel INCLUDED in order to play more and contribute more. The bigger and more active the CW world gets, the more people will want to be a part of it. It's simple gravity.
2. Don't even queue - Also stupid. CW is the reason why I thought this game was going to be great. To require me to join 11 others just to be able to participate in any action, or to force me to sit for 20 minutes only to face an empty field for an enemy, is detrimental to the game's growth as well. It serves no good to NOT participate in CW, but it's nearly impossible to enjoy it in its current state as a solo player. This makes it so bad that I don't even want to play, and I LOVE mechwarrior and its IP. As such, I've refused to play out of protest.
I've had a few ideas about how to fix this and it seems at least that Russ has "considered" having a better or re-designed solo queue, but I've seen no evidence of any sincere effort to re-tool the MM system. It seems that PGI cares more about elo balancing and quirks than to fix a system that would allow the game to grow more. Pandering to your existing userbase is important, but making sure your game is accessible is also equally important. By not fixing MM, we're shooting ourselves in the foot by boring out new players really fast who can't have a more immersed gameplay experience through CW and are forced instead to just do Skirmish OVER AND OVER AND OVER. Anyone remember Beta days with Forrest Colony as the only map with skirmish as the only option? Yeah, got old REAL fast. That's how new players are going to feel when they can't play CW and are told "Just join a unit".
I'll end with some suggestions I've typed probably a dozen times on the forums over the past 6 months at least:
1. We need a combined, solo (read: 1-4 player groups) community warfare queue. We NEED. NEED this. 12 mans can get their own queue, they'll have their competitive fix, but the solo queue crowd needs their own bucket. This would normally segregate a userbase further than it normally is, however.....
2. Combine the ability to queue for any planet into just a SINGLE "attack" or "defense" queue that would assign you to a planet once enough team members from both sides are lined up and ready. Flow should look like this:
User gets small party ready (1-4 players only) or decides to solo queue, selects mech(s) to use, selects "attack" or "defense", MM system then pulls player(s) together to look for other lobbies with similar ELO ratings that need said players. Matches them together and lobby starts. Lobby countdown timer starts where players can vote on a map, one of 3 for example, and weather/time conditions get randomized. Match starts.
This would improve the game immensely and these changes wouldn't be too terribly difficult to implement either. They make sense and those systems have been used by other largely popular online games with success.
I would love any feedback at all here. I don't think I'm far off in saying there's a ton of solo players out there that would be playing a hell of a lot more if the system allowed for such play.
Edited by borisof007, 06 July 2015 - 01:06 PM.