78 replies to this topic

[Redwo1f]

I can't finish a game on Oceanic now....constant disco before the end

[Stealth 1S1K]

now patch is done. still happening must just be me but the report of only 30 out of 3000 crashes seems like I've had at least 20 of those. I understand locking the mech but on these server crashes at least give us the match point win for the challenges.
last was so close to winning then it dropped us all. today alone after patch I have been dropped 6 times.

[amenophis]

Just adding my name to the list with this problem. 3 times yesterday 2 times today so far. I think there 30 count is a little low.

Well It is happening again today also. 8/8/15 Also you do not get any exp. points or any other kind of credits when this happens.
as of now it is a big loss of prem. time also.

Edited by amenophis, 08 August 2015 - 12:26 PM.

[Z02]

So far we have encountered 30 Oceanic match crashes out of an approximate total of 3000 matches since August 4th, so this is not a systemic issue. We'll keep everyone posted on any fixes or developments regarding these crashes, but for now they have a low rate of occurrence.

This is definitely a lie. Extreme high rate of re-occurence!!!!

Edited by LittleBoyZHR, 07 August 2015 - 08:48 PM.

[playful0]

4 or 5 more times so far tonight

[Vox Scorpus]

It was fine for me yesterday (just 3 matches) so far tonight however I've been booted 3 times. Only made it through 1 game. I'm switching to EU for points.

[playful0]

hahaha and yet another dc.

again
i7 5820-k
12gb ddr4
GeForce 670
cpu and gpu liquid cooled
windows 7 ultimate 64 bit

[Unknown Rand]

Once again dc

11pm aest

[Doman Hugin]

Quite a few disconnects now, seems to be the same as all those above, cannot rejoin.
It has only happened on Oceanic servers.

[Bmetranger]

The Oceanic Server seems to drop players about 1 in 4 matches. They also make it impossible to rejoin the match. No one I have talked to has been able to rejoin. Probably really cheap servers and server company that PGI Hired.

[Suldanessala]

Disconnected three times now. I stopped playing on Oceanic Servers and am sad not to get my warhorns

[Doman Hugin]

Noticed one thing of note, i only get disconnects so far with my Jagermech-dd.
Not saying its the mech but it might be that its the only ballistic mech i've ran so far.

[Baron G]

Same thing and only on oceanic server
Ping of 5-7.

Happened on various mech

Edited by Baron G, 08 August 2015 - 10:22 AM.

[Steel Coffin]

Likewise still seeing the horrendous dropout rate for Oceanic. It's interesting to wonder if the previously-quoted "30 out of 3000" statistic indicates a lack of accurate tracking on PGI's end rather than outright deception or public-facing stonewalling. 5 for 5 Oceanic matches in a row dropped on join, unable to rejoin with mech locked.

[Desocrate]

This issue appears to be getting worse, release of the oceanic server i was seeing a forced exit to mechbay and mech lock about 1 in 5 games (far far greater than the 1% claimed) Its now closer to 1:3 .. or perhaps 1:2 games. This is making the completion of any of the challenge events very difficult. Please address this asap.

[Baldaeous]

PGI better extend this event and apologize for the miserable failure of the Oceanic server.

I wonder if it counts in your statistics - all the disco deaths and losses.

[Koniks]

I've also had the matchmaker on Oceanic disconnect me from a game mode I didn't have selected.

[Anachronda]

Better Call Saul, on 05 August 2015 - 03:02 AM, said:

Myself and a few others have experienced disconnections from server on the Oceanic server booting us back to the mech lab. Thus the mech is locked...anyone else had this?

Everyone else has, yes. And it is incredibly frustrating. As PGI themselves have noted, when this happens it's because the server instance crashed, so no one can get back in. Some people have had their mechs locked for upwards of an hour. I have usually been lucky enough to get it back after a few matches in my other mechs.

The problem, of course, is that for the challenge you have to do Oceanic drops. I'm not bothered by 300 ping. People from down under have been playing like that for ages and kicking butt. Of course their ping is better to US servers than it is to Oceanic, which makes me laugh a bit, sorry fellas.

PGI has claimed that only 30 in 3000 matches have been disconnected this way. I don't know how they got that number. I suspect they tried to get some data from their databases. I also am fairly certain it is incorrect, and there are probably technical reasons that it is incorrect. The rate there would be 1% of all matches, but in my admittedly anecdotal experience, both from my own matches and other people's, that is definitely backwards, because actually MOST of the time they are disconnecting in this way even after the hotfix.

For me, and for the people who I have talked to, it has been such that we basically cannot play on those servers. I have kept trying, but others have given up. I have had almost no matches at all complete on the Oceanic servers.

I have seen no announcement from PGI other than the one saying that they do not consider this a systemic problem. Someone told me last night that there was a twitter from .. who knows who .. saying that they may extend the event. I hope they do, but I will proceed under teh assumption they won't until there is an actual official pronouncement on the subject.

I can't for the life of me figure out why this would happen without information to which we have no access. A network disconnect, sure, that could happen any number of ways. But if the software and hardware are the same the instance should not be crashing, and the current software clearly allows disconnected users to reconnect. There were no problems of this kind on the European servers, either. The worst part of the OC problem in my eyes, besides losing your mech for awhile, is that a several times we have had this crash happen right at or near the end, and we were winning, too, we swear!
I do believe a fix will be found and that there are a lot of people working overtime to figure out what must be a thorny problem. That I do appreciate. I'm just sad how it affected this event, which I have been intensely excited about like no other since Tukkayid.

[Anachronda]

Maugged, on 06 August 2015 - 01:50 PM, said:

Edit: just rejoined again, was sent into another game with the loading screen of another map then was disconnected again...

That happened to me once, too - well what happened is I restarted my client and then tried rejoin. It showed a different map than I was on in the match, but I was immediately kicked back to the mechlab. So I never tried that "solution" again.

[Ano]

FWIW, it's happened to me a few times today. I've got as many of the rewards from the event as I decided I "needed", so for the moment I've unticked the Oceanic servers. I'm assuming there are some teething troubles which will be ironed out in the next patch (if not before).