sycocys, on 30 August 2015 - 07:00 AM, said:
The forums were pretty awesome, even during discussions with major disagreements early on - a LOT of that is due to the fact that Paul, Russ and the other lead devs were actually active in the forums and working with the people that gave them a job to do.
Then they started making some bad decisions that the community didn't want (ecm, 3pv, p2w consumables, total failure to deliver CW) which got quite a few people hot and instead of continuing to engage us they just up and bailed. Turns out that wasn't really a great decision on their part. I don't feel bad for them and the results they got from their choice to make the community feel abandoned, especially when even to this day they could turn that **** around simply by coming back and re-engaging with the players.
Actually, I think it started a bit before that, when they started dismissing (negative, but mostly constructive and mostly civil) feedback as being due to "beta burnout" - anything that wasn't "omg this game is so good!" got slapped with that label, and then they decided to go to open beta even though most of the forum told them the game wasn't ready for it.
After that they just let the forums go, and haven't really engaged their player base unless there was some spin to put on something or to stop a major crapstorm.
And as to "let it go"; I'm still here, I'm still playing (albeit less than I used to), and just a few days ago I made a thread praising PGI on their new tutorial. I'm not hung up on the past, but OP with his whole month of experience needs to know that there
is a history, and part of that history is that PGI have been less than stellar in how they've managed this community.
In the end, they have as much a part in how this community is as any member of it.
Edited by stjobe, 30 August 2015 - 08:05 AM.