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A Network Error Has Occurred


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#1 Demon Horde

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Posted 09 September 2015 - 02:31 PM

ever since the sept 8 patch when I try to log in to the game I get "a network error has occurred". I double checked my firewalls to make sure the game is allowed through and I still get the error what the hells gives PGI? I've spent over 160 bucks on this game to date. will be real disappointed if this isn't fixed soon.

MY pc specs

AMD FX-8350 (@4.0 ghz)
16 gig ddr3 1866 ram
powercolor Radeon 7870 MYST edition (uses Tahiti core)
2 TB haitichi hard drive
Sound blaster recon 3D sound card.
64 bit windows 10 Home.

Edited by Demon Horde, 09 September 2015 - 02:32 PM.


#2 Spare Parts Bin

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Posted 09 September 2015 - 03:29 PM

A lot got mixed up in this patch. Try again after the Hot Fix.

GL HH

#3 Demon Horde

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Posted 09 September 2015 - 06:51 PM

well sems they did a hot fix patch and still no difference still getting network error message. ran the repair tool and again still no difference.

#4 Thunder Child

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Posted 11 September 2015 - 01:47 PM

I am receiving a similar issue. Though with mine, it says Disconnected From Server. Happens every three matches or so, and is making the game unplayable, due to the complete randomness of when it may disconnect.

I am based in New Zealand, and have a ping of 340 (this has gone up from 270 in the most recent patch). No other game I play disconnects me from game.

Reconnecting to the match usually takes too long, because by the time I get in, I'm either dead, or just about dead.

This has been a recurring, though intermittent issue, since the in-game VOIP feature was implemented. Prior to that feature, I never had disconnection issues.

Any help regarding a fix, or at least a way to pinpoint the fault, would be appreciated.

Edit: Additionally, the in-game VOIP remains active, even when disconnected from the match. By active, I mean that I can hear people on my team talking, though I cannot respond. I have tried disabling VOIP in game, but the disconnection still occurs.

Edited by Thunder Child, 11 September 2015 - 01:49 PM.


#5 Thunder Child

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Posted 11 September 2015 - 05:29 PM

Here's the Tracer.

Tracing route to 86.201.100.101.in-addr.arpa [101.100.201.86]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms *Blanked*
2 9 ms 11 ms 10 ms *Blanked*
36.1]
3 6 ms 7 ms 6 ms 103.241.59.197
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 33 ms 31 ms 36 ms ae-3.a04.sydnau03.au.ra.gin.ntt.net [103.13.80.1
25]
10 158 ms 156 ms 155 ms ae-3.r05.sydnau01.au.bb.gin.ntt.net [202.68.64.1
24]
11 202 ms 230 ms 203 ms ae-8.r20.tokyjp05.jp.bb.gin.ntt.net [129.250.3.7
6]
12 194 ms 193 ms 194 ms ae-15.r01.tokyjp01.jp.bb.gin.ntt.net [129.250.4.
91]
13 171 ms 171 ms 171 ms 61.213.145.202
14 171 ms 172 ms 172 ms 203.118.15.186
15 170 ms 171 ms 171 ms an-ats-int11.starhub.net.sg [203.118.15.110]
16 172 ms 171 ms 170 ms sh2.nc1.sg.vodien.com [203.116.246.34]
17 171 ms 171 ms 171 ms 86.201.100.101.in-addr.arpa [101.100.201.86]

Trace complete.

Whakatane, New Zealand. ISP: Trustpower.

Could all those Timeout responses be whats causing my game to randomly kick me back to Login every three or so matches?

#6 Better Call Saul

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Posted 13 September 2015 - 08:21 PM

I am with iiNet and my ping to NA servers has jumped from 280ms to 350ms. Something has changed with routing.

#7 Davers

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Posted 13 September 2015 - 08:33 PM

I just wanted to say when I looked at the forum list this thread looked like "A Network Error Has Occurred, Better Call Saul".





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