I have recently bought the Shadow Cat bundle from the wave 3 clan mechs, but when I get in game it won't show up. I have tried exiting out of the game and re logging in but nothing is working. As far as I know those mechs have already been released so it shouldn't be that but I would really like to know what to do.
Thanks!
2
Bought Wave 3 Bundle But It Wont Show Up In Game
Started by Welcome To Detroit, Sep 10 2015 09:57 AM
Need More Info Contact Support
4 replies to this topic
#2
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- Ace Of Spades
- 825 posts
Member
Posted 10 September 2015 - 10:26 AM
It takes time. Give it 1/2 hour to an hour, then log back in. It'll appear. If it's been 2+ hours and you still don't see it, and you've confirmed the purchase went through, THEN contact support. Don't waste their time if it's only been 15 minutes.
#3
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- The 1 Percent
- 9,682 posts
Member
- LocationCalifornia
Posted 10 September 2015 - 11:22 AM
Welcome To Detroit, on 10 September 2015 - 09:57 AM, said:
I have recently bought the Shadow Cat bundle from the wave 3 clan mechs, but when I get in game it won't show up. I have tried exiting out of the game and re logging in but nothing is working. As far as I know those mechs have already been released so it shouldn't be that but I would really like to know what to do.
Thanks!
Thanks!
It updates with the server ticks. So it might take a few hours, up to a full business day sometimes. However, as long as the purchase went through, it should be there.
Should the content still not be delivered even after a day has passed, and a confirmed purchase. Contact accounts@mwomercs.com or Billing@mwomercs.com with your complaint, and they should help you ASAP.
#4
Posted 10 September 2015 - 02:23 PM
IraqiWalker, on 10 September 2015 - 11:22 AM, said:
It updates with the server ticks. So it might take a few hours, up to a full business day sometimes. However, as long as the purchase went through, it should be there.
Should the content still not be delivered even after a day has passed, and a confirmed purchase. Contact accounts@mwomercs.com or Billing@mwomercs.com with your complaint, and they should help you ASAP.
Should the content still not be delivered even after a day has passed, and a confirmed purchase. Contact accounts@mwomercs.com or Billing@mwomercs.com with your complaint, and they should help you ASAP.
Injections are usually done on the following hour.
The 24h delay they say is really a worst case scenario.
#5
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- The 1 Percent
- 9,682 posts
Member
- LocationCalifornia
Posted 10 September 2015 - 09:00 PM
Kira_Onime, on 10 September 2015 - 02:23 PM, said:
Injections are usually done on the following hour.
The 24h delay they say is really a worst case scenario.
True, I put it there, because it's still a possibility.
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