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2015 Customer Appreciation Rewards Program!


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#241 Roadkill

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Posted 15 September 2015 - 03:50 PM

View PostTina Benoit, on 15 September 2015 - 03:23 PM, said:

Eligibility UPDATE!
We have made an addition to the 'Top Tier Inner Sphere Reward' eligibility:

You can now earn the ZEUS ZEU-9S2 if you own both the UrbanMech Collector Pack AND the Marauder Collector Pack.

Wow! An upgrade to the Bounty Hunter and an upgrade to the rewards all in one day?!?

I'm amazed and pleased at the same time. I think I have to go buy a Marauder Collector Pack now.

#242 Alex Morgaine

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Posted 15 September 2015 - 04:44 PM

Well it apply if you get just the normal + bh or do you need the collector set period?

#243 Roadkill

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Posted 15 September 2015 - 04:56 PM

View PostFrosty Brand, on 15 September 2015 - 04:44 PM, said:

Well it apply if you get just the normal + bh or do you need the collector set period?

It's very clear - you need both Collector Packs.

There's no loyalty reward for Hero purchases.

#244 IraqiWalker

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Posted 15 September 2015 - 05:13 PM

View PostNight Thastus, on 14 September 2015 - 06:45 PM, said:

I've posted this just about everywhere, but I have a question.

If we've bought the 40$ UrbanMech Top-Tier Pack AND the Marauder Top-Tier Pack (40$) for a total of 80$, that would be the same price as a Top-tier IS pack normally is, right?

Could THAT allow us to qualify for the Zeus Reward?

Pretty please! I might just consider buying the Marauder if so!

Apparently yes.

View PostTina Benoit, on 15 September 2015 - 03:23 PM, said:

Eligibility UPDATE!
We have made an addition to the 'Top Tier Inner Sphere Reward' eligibility:

You can now earn the ZEUS ZEU-9S2 if you own both the UrbanMech Collector Pack AND the Marauder Collector Pack.


View PostSilentScreamer, on 14 September 2015 - 08:49 PM, said:

"No one left behind" does not seem to apply in this case. All the 2015 Rewards currently have a January 1st 2015 start date and an October 6th 2015 cutoff deadline. If any slogan fits, it should be "order soon or wait till next year."

Will there be rewards for another Piranha Anniversary in 2016?....probably, but we do not have the details yet.

I did say starting next year, right? So this year there will be some mess ups, but it seems that won't be the case since the rewards will be starting from January of each year from now on.

View PostCptObvious, on 15 September 2015 - 02:02 PM, said:


wtf? How? This might be a gigantic **** move to alle the guys kickstarting the game in the first place :/
The Urban pack isn't even in the list and it was the last pack i nearly bought for the giggles o.O
The Ebon Jaguar was the only mech in wan't in Wave 3
I don't hink i want any of the Resistance Pack mechs :/

"thank you" PGI ... wow

I really wish people actually read the reward announcement before posting. It clearly mentions the Urbanmech pack under the qualifying IS packs for the Wolverine.

A La Carte orders are also mentioned as qualifying. So I'm not really sure what you're complaining about.

TL;DR: Read the bloody announcement before posting. Which is hilariously ironic, considering your username.

#245 Robomomo2000

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Posted 15 September 2015 - 06:01 PM

Ok, so we still haven't gotten a direct, and not at all obscure answer to the question; Are those who pre-ordered the first Resistance early not getting the Zues? If so I would appreciate knowing why this choice was made to reward people who paid late and throw those who payed early under the bus.

Tina please enlighten me.

#246 BLOOD WOLF

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Posted 15 September 2015 - 06:08 PM

was going to buy maurader but realized i need to re-order new credit card :(
cuz i lost mine today.

Edited by BLOOD WOLF, 15 September 2015 - 06:09 PM.


#247 IraqiWalker

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Posted 15 September 2015 - 06:22 PM

View PostRobomomo2000, on 15 September 2015 - 06:01 PM, said:

Ok, so we still haven't gotten a direct, and not at all obscure answer to the question; Are those who pre-ordered the first Resistance early not getting the Zues? If so I would appreciate knowing why this choice was made to reward people who paid late and throw those who payed early under the bus.

Tina please enlighten me.

We did get an answer. I posted it earlier in this thread. if you made the purchase BEFORE January 1st 2015, you don't qualify for packs.

It's messy, and weird, and they probably shouldn't have done it this way.

#248 loopala

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Posted 15 September 2015 - 10:43 PM

i guess no mater how this shakes out there are going to be people who miss out / don't understand the eligibility. i understand the need for deadlines and hard dates. it is what it is. at the end of the day there is no way to make everybody happy.

#249 Ovion

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Posted 16 September 2015 - 02:57 AM

View PostRobomomo2000, on 15 September 2015 - 06:01 PM, said:

Ok, so we still haven't gotten a direct, and not at all obscure answer to the question; Are those who pre-ordered the first Resistance early not getting the Zues? If so I would appreciate knowing why this choice was made to reward people who paid late and throw those who payed early under the bus.

Tina please enlighten me.
It's pretty clear by what's on the page.
If anything was purchased prior to January 1st 2015, it doesn't qualify.
Additionally, only the packages listed, bought after January 1st 2015 qualify.

Regardless that the last years 'Year One' rewards were anything prior to Sep 23 2014.
And that leaves a window of 14 weeks (almost 3 and a half months, over 1/4 of the year) that doesn't count for the 'Year 2' rewards.
Which is frankly bizarre.

(And I got everything from Year 1, and qualify for everything apart from the Zeus as-is, and I'm probably getting the Marauder anyway~ and I still find it all strange.)

Edited by Ovion, 16 September 2015 - 02:59 AM.


#250 FlipOver

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Posted 16 September 2015 - 04:12 AM

I'm sorry if I missed it, but any ETA on the info about the rewards we are eligible on the stats page?

#251 Tina Benoit

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Posted 16 September 2015 - 09:36 AM

View PostRobomomo2000, on 15 September 2015 - 06:01 PM, said:

Ok, so we still haven't gotten a direct, and not at all obscure answer to the question; Are those who pre-ordered the first Resistance early not getting the Zues? If so I would appreciate knowing why this choice was made to reward people who paid late and throw those who payed early under the bus.

Tina please enlighten me.


This is because there were appreciation rewards for players who bought them last year.

View PostFlipOver, on 16 September 2015 - 04:12 AM, said:

I'm sorry if I missed it, but any ETA on the info about the rewards we are eligible on the stats page?


Unfortunately we won't have a stats page so you will need to contact support: accounts@mwomercs.com

#252 Shamoth

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Posted 16 September 2015 - 11:15 AM

Correct me if I'm wrong but I'm not eligible for any "mech" reward if I bought all top tier packages before 2015 and now have to rebuy them to get reward for supporting MWO since beta... really nice approach to old and loyal players...

#253 Ovion

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Posted 16 September 2015 - 11:43 AM

View PostShamoth, on 16 September 2015 - 11:15 AM, said:

Correct me if I'm wrong but I'm not eligible for any "mech" reward if I bought all top tier packages before 2015 and now have to rebuy them to get reward for supporting MWO since beta... really nice approach to old and loyal players...
It's year 2 rewards for continued support.
You (and I) got Year One rewards last year.
We got stuff for previous purchases already.

To get these, you need to have played this year and bought stuff this year.

I bought new packs at the beginning of the year, so I qualify.
If you haven't that's all well and good, nothing you wanted etc, but these are loyalty incentives to keep people buying.

Even though it should count from October last year.

Edited by Ovion, 16 September 2015 - 03:04 PM.


#254 Durant Carlyle

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Posted 16 September 2015 - 12:29 PM

Resistance II IS, Wave III Clan, Origins IIC Clan, and Marauder were all this year. If you purchased those, you should qualify for free stuffs.

I bought all of the top packages (except UrbanMech -- I will never ever own an UrbanMech) before their Early Adopter deadlines and I verified through E-mail that I qualify for every reward. They were quick about it too -- only took a couple of hours to find out.

#255 Wild_Alaskan

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Posted 16 September 2015 - 12:52 PM

I'm looking forward to October 6th! PGI, can you redo cockpits so we can have two standing items? I want my cupcakes side by side :P

#256 Idealsuspect

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Posted 16 September 2015 - 01:02 PM

Tips to remember: Buy nothing after september wait for january ( if you still have money )...

#257 Uncle Totty

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Posted 16 September 2015 - 02:22 PM

View PostTina Benoit, on 16 September 2015 - 09:36 AM, said:


This is because there were appreciation rewards for players who bought them last year.



Unfortunately we won't have a stats page so you will need to contact support: accounts@mwomercs.com


Sep. 18-Dec. 30 (by the OP) does not count for last "year".

Nor does it count for this "year".

It SHOULD count for this "year".

But it does not.

And that is pretty ****** up.

Especially since you got it right the year before.

http://mwomercs.com/...ogram-feedback/

Edited by Nathan K, 17 September 2015 - 12:54 AM.


#258 Wild_Alaskan

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Posted 16 September 2015 - 03:46 PM

View PostScout Derek, on 11 September 2015 - 09:56 AM, said:

New Nova Camo:
Posted Image

I like it, the camo appears to be like Snake's skin... probably because it is :)

I wonder what the other Loyalty mechs will look like?

I qualify for all except the IS top tier, which is the Zeus, I couldn't care less, although I do believe they have something good in mind for the camo ;)


The new camo design is actually for bored pilots who wish to play tabletop BattleTech whilst waiting for CW drops.
Posted Image

#259 Splatshot

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Posted 16 September 2015 - 05:31 PM

View PostTina Benoit, on 16 September 2015 - 09:36 AM, said:


This is because there were appreciation rewards for players who bought them last year.




Yeah, you re-gave out mechs we all had from the 1st year rewards and now they sit there collecting dust as duplicates. Totally awesome to give out the same mechs again. I wonder if there was any one who did not get duplicates?

So, that answer is extremely weak.

A year is 12 months, what you will get now, is all informed customers never buying again in the 4th quarter as the time around xmas seems not to count for the rewards of the year.

Edited by Splatshot, 16 September 2015 - 05:35 PM.


#260 Twilight Fenrir

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Posted 16 September 2015 - 05:54 PM

Hey.... PGI.... You guys rule :D

I was gonna suggest offering the Top Tier IS mech to owning both the Urbie and Marauder CE packs... and you already put it in :D That's F*ing awesome guys, thank you SOOO Much! :D Now I get that free Zeus.... now I'm gonna hafta buy two other ones so I can skill it up!

I hope you don't do it like you did last time, and offer the (L) mechs again in a month... that really cheapened it the first time, IMO.

Edited by Twilight Fenrir, 16 September 2015 - 05:57 PM.






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