Wywern, on 15 September 2015 - 04:06 AM, said:
I was running 1ML + 4MGs or 1 MPL + 4MGs on the 1V before quirks were even a dream, and was doing quite well with the mech.
phatbhuda, on 15 September 2015 - 12:17 PM, said:
The response I've been seeing is: "well quirks need to change and that's that."
That isn't the point.
If I go to the store and buy a hat, the store can't come in to my house and change the hat's color and style.
Other software companies realize this.
Here's a direct comparison: Wargaming.net. When they make a change to a "Premium Tank" in World of Tanks (which means a tank you can purchase with cash), they open a time window in which you are allowed to sell back that tank for a full refund of in game currency (Gold in this case).
Why can't MechWarrior Online and PGI do the same? When you guys change a mech's quirks or otherwise modify it, you should allow anyone who owns one to return it for a full refund of the currency with which you spent to obtain it. You should already have purchase records (please tell me you maintain mech purchase records) so it should be easy to do for all mechs. If for some reason you don't maintain full transaction records, then at least for the mechs that cost MC and real world currency.
This seems perfectly reasonable.
If you're going to say you're not in beta anymore, this is the sort of customer service you really should offer.
This thinking is absolutely wrong. You NEVER paid for the mechs. This is something you should really realize. All you paid for was EARLY ACCESS. The mechs, and how they change or not, is not something you paid for.
People need to understand that. Also, are we really supposed to allow broken OP mechs to run around and break the game more and more, because you paid for them? Especially when you didn't actually pay for them?
All anyone paid for with mech packs, is early access to the mechs, and some extra goodies.
If you want to prove me wrong, please point to the PGI statement that says the mechs you purchase are not subject to change?
On the other hand, right in the FAQ:
Quote
Only that we will try to provide as fair an experience for all players, Clans and IS alike. This may mean "nerfing" or "buffing" some weapons or adding Quirks to the 'Mechs at a later date.
Edited by IraqiWalker, 15 September 2015 - 05:32 PM.