15 replies to this topic

[MFOUR]

Just updated for the 20 Oct patch, now the game wont launch after pressing play from launcher. Have ran the repairer multiple times and un/reinstalled. Double checked all my security/firewall settings still a no go. Any help is appreciated.

[Bishop Steiner]

and you needed to post this 5 9 times?

Edited by Bishop Steiner, 20 October 2015 - 09:17 PM.

[MFOUR]

Yeah that was a SNAFU on my part, my bad.

[MFOUR]

Wow, I have no idea what this support ticket is asking me to do....new to this game. Also tried to delete all those post, sorry again about that.

[ChrisTop]

Try this

Delete 'C:\Users\'USERNAME'\Saved Games\MechWarrior Online'

You will have to put ALL your settings back in but worked for me recently

Hope you get this sorted.

[MFOUR]

Thanks Chris, but this did not help.

[Mudhutwarrior]

I downloaded and reinstalled direct x. It cured my issues.

[MFOUR]

What version did you use Mud, 9 or 11? Tried it but still a no go, the MWO desktop icon has the blue and yellow shield, the windows icon on it as well, ran compatibility and it says undetected program, this is getting very frustrating.

Edited by MFOUR, 21 October 2015 - 06:42 AM.

[Almond Brown]

Run the MWO.exe as Administrator?

[MaxReloaded]

I have exactly the same Problem...

Edited by MaxReloaded, 21 October 2015 - 08:22 PM.

[MFOUR]

So I'm not the only one, have you figured it out Max?

[McValium]

we had the same problem in twitch chat yesterday, check if the folderrights for the mwo folder are set correctly, the new setup/patcher seems to do weired things with those.

in our case on japanese OS they didnt have edit rights for the folder so the launcher crashed after the mwo logo splash

Edited by McValium, 21 October 2015 - 11:31 PM.

[MFOUR]

OK McValium, that is exactly what mine is doing. I'm afraid you'll have to be more specific in the fix, I have no idea what you said to do. Sorry.....And i just realized my MWO Update folder is empty, is that normal?

Edited by MFOUR, 21 October 2015 - 11:59 PM.

[Lord Auriel]

read the log files in the MWO directory. They usually contain onformation that tells you what went wrong.

[MFOUR]

If I read it right it says everything went ok, the last entry is "attempting to start client" that's all

[McValium]

Mfour right click the mwo folder and pls check under properties/ security
if it has the little arrows set
on edit/read+start/show content/read and write

for your logged in user

+check the same for the mwo folder under user/saved games/

Edited by McValium, 22 October 2015 - 02:44 AM.