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Wait For Refund Before Purchase?


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#1 LuxAstrum

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Posted 21 December 2015 - 10:54 AM

Hi, weird question I understand. Most of you will think I am mentally challenged. Probably am.

Anyway so heres the quick TL;DR--Bought IIC Jenner because I like lights. Didn't realize that they didn't have omnipods (like a dummy), so my hero mech the (O) can't put any energy weapons. Which is a problem for me. I asked support for a refund like an hour or so later. But now I want to buy the shadow cat upgrade because reasons.

Should I wait for supports answer first? or just go ahead and get it.

#2 TamCoan

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Posted 21 December 2015 - 10:56 AM

I'd recommend doing each as a separate transaction. I'd also recommend taking a longer look at the jenner package as they really are pretty solid. Good heavy hitting skirmisher. Sure they blow up pretty easy but if you've ever been swarmed by a pack of them, they are almost as bad as the cheetah and firestarter. IMHO the prime is the best of the package.

#3 Lily from animove

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Posted 21 December 2015 - 10:58 AM

why? no. If oyu properly explained that your purchase on the jenner was due to a misunderstanding of how the mech was supposed to be it should be a fine valid and independ topic from buying any other packs.

#4 LuxAstrum

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Posted 21 December 2015 - 11:00 AM

View PostTamCoan, on 21 December 2015 - 10:56 AM, said:

I'd recommend doing each as a separate transaction. I'd also recommend taking a longer look at the jenner package as they really are pretty solid. Good heavy hitting skirmisher. Sure they blow up pretty easy but if you've ever been swarmed by a pack of them, they are almost as bad as the cheetah and firestarter. IMHO the prime is the best of the package.


My problem is with the all missile hardpoints. Eventually I will run out of ammo and I will have no fallback weapon :(

View PostLily from animove, on 21 December 2015 - 10:58 AM, said:

why? no. If oyu properly explained that your purchase on the jenner was due to a misunderstanding of how the mech was supposed to be it should be a fine valid and independ topic from buying any other packs.

I know I was just going to use that money that I got back to then get the shadowcat. I just was wondering If I should wait or not. I guess it's an odd question

#5 TamCoan

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Posted 21 December 2015 - 11:01 AM

View PostLuxAstrum, on 21 December 2015 - 10:59 AM, said:


My problem is with the all missile hardpoints. Eventually I will run out of ammo and I will have no fallback weapon Posted Image


Hasn't mattered yet. I do 6 SRM 4s and as much ammo I can handle. I think I run around 400-500 missiles. I've only "ran" out of ammo once when all of my ST ammo bins got critted and wiped the entire side. I barely made it out of there. Usually the splat-jenner can more than make up for it's limitations.

#6 LuxAstrum

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Posted 21 December 2015 - 11:12 AM

View PostTamCoan, on 21 December 2015 - 11:01 AM, said:


Hasn't mattered yet. I do 6 SRM 4s and as much ammo I can handle. I think I run around 400-500 missiles. I've only "ran" out of ammo once when all of my ST ammo bins got critted and wiped the entire side. I barely made it out of there. Usually the splat-jenner can more than make up for it's limitations.

and I've seen the results. However I just believe my money would be more well spent on the shadowcat package. That mech has the flexibility of the clan's which is what I thought I was going to get with the Jenner IIC.

the reality of it is, I only play lights because of the fast que times. However I am getting particularly tired of the nerf's so I need to head up a weight class. The shadowcat has the awesome hardpoints (I know I was lucky to have the cbills to buy one) and I am digging it thoroughly.

#7 Chuck Jager

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Posted 21 December 2015 - 12:07 PM

View PostLuxAstrum, on 21 December 2015 - 11:00 AM, said:


My problem is with the all missile hardpoints. Eventually I will run out of ammo and I will have no fallback weapon Posted Image


I know I was just going to use that money that I got back to then get the shadowcat. I just was wondering If I should wait or not. I guess it's an odd question

With the low ttk, running out of ammo is not a major problem for srm and ac (srm min 1 ton / 4 tubes and ac 2-3 tons per gun). Lrms run out (1ton per 5 tubes) when you get a really bad team to play against. Some of the folks who are running all of the slots in Jenner IIc may be pushing it a bit if they are t5t4, but even then if they keep running out they will be moving up.

The whole game is about alpha damage and damage over time not a game winner (yes I know technically the one time at mech camp - snort). If you are farming DCs in your light mech it will be an issue, just like running to fight in the back while the team is being slaughtered elsewhere.

The bigger alpha means that suicide runs do have a result even if you die quickly. The ability to fire and turn means you can try to spread damage (exploit hit reg). If you want big numbers find out where AC Dwolves and Kcrabs plus LRM boats carry their ammo and shoot there.

The ability to carry cMlas on other variants is really good if you are tired of dive bombing.

The things are also pretty damn cheap.

#8 0bsidion

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Posted 21 December 2015 - 12:13 PM

Support is usually helpful in resolving issues, but can be really slow in responding. I'm not sure if they're understaffed, swamped, mismanaged, or some combo of those. The end result is the same though, you have to be patient.

If you told them in your email you want your refund to go towards the shadow cat pack, I'd wait for a response. If you straight up asked for a refund, go ahead and get the shadow cat pack.

From my personal experience, I had bought the Timber Wolf A La Carte, but then later decided to just go ahead and buy all of Wave 1. I asked for a refund on my Timber Wolf A La Carte and I got it. So I'm pretty sure you'll be fine. I just went back through my email records and it took them 5 days to get back to me, just FYI.

Edited by 0bsidion, 21 December 2015 - 12:18 PM.


#9 Roadkill

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Posted 21 December 2015 - 12:18 PM

View PostLuxAstrum, on 21 December 2015 - 11:00 AM, said:

Eventually I will run out of ammo and I will have no fallback weapon :(

Generally speaking, long before you run out of ammo you will run out of armor.

I run 5 x SRM-4 with 4 tons of ammo and a 315 engine, and I have not yet run out of ammo. I did get close once - I was down to 24 rounds - but I died before I could fire those last few missiles.

#10 RussianWolf

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Posted 21 December 2015 - 12:23 PM

Wait.

What if they say no to your refund? They may since they've already delivered the content to you.

View PostRoadkill, on 21 December 2015 - 12:18 PM, said:

Generally speaking, long before you run out of ammo you will run out of armor.

I run 5 x SRM-4 with 4 tons of ammo and a 315 engine, and I have not yet run out of ammo. I did get close once - I was down to 24 rounds - but I died before I could fire those last few missiles.

Ran out once with the SSRM2 build. Forget how much armor I had but I was tearing up the bad guys. Ran out with 2 left alive (I was last on my team).

#11 Felio

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Posted 21 December 2015 - 12:36 PM

Unless you've had this sort of problem more than once before, I'm certain they will process your refund. Don't worry about that. Go ahead and buy your Shadow Cat.

But if you are buying it for ECM, know that they will be doing an overhaul (major nerf) to ECM soon. It's in the works. Maybe in the next few months, I'd say? The last iteration we saw on PTS had it not hiding you and allies from radar at all, just making it take longer for enemies to get a missile lock. Again, it's too soon to say exactly what will happen, but that's the way the wind is blowing.

That aside, the Shadow Cat is a zippy jumpy lightweight medium. MASC takes up 2 tons without giving all that much benefit, and it doesn't have a lot of hard points. You can do up to 3 lasers and 2 missiles, 2 lasers and 3 missiles, or replace just about anything with a ballistic point, up to 7 machine guns.

The Stormcrow is the same speed and 55 tons with much more firepower but has no JJ, ECM or MASC.

All that said, I don't regret the purchase of the Shadow Cat.

Edited by Felio, 21 December 2015 - 12:45 PM.


#12 Felio

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Posted 21 December 2015 - 12:40 PM

View PostRoadkill, on 21 December 2015 - 12:18 PM, said:

Generally speaking, long before you run out of ammo you will run out of armor.

I run 5 x SRM-4 with 4 tons of ammo and a 315 engine, and I have not yet run out of ammo. I did get close once - I was down to 24 rounds - but I died before I could fire those last few missiles.


I know I'm in the minority here, but my philosophy is that if you never run out of ammo, you have too much. You shouldn't have to pull many punches, but running out should happen once in a long while.

#13 Roadkill

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Posted 21 December 2015 - 12:50 PM

View PostFelio, on 21 December 2015 - 12:40 PM, said:

I know I'm in the minority here, but my philosophy is that if you never run out of ammo, you have too much. You shouldn't have to pull many punches, but running out should happen once in a long while.

That's my philosopy as well. In this case, though, I can't think of anything better to do with the tonnage. I could swap 1 ton of ammo for a 6th SRM-4, but that would dramatically alter the ammo ratio so I don't think it's the right answer. I don't have heat problems, and I'm already using the largest engine.

/shrug

#14 LuxAstrum

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Posted 21 December 2015 - 01:01 PM

View Post0bsidion, on 21 December 2015 - 12:13 PM, said:

Support is usually helpful in resolving issues, but can be really slow in responding. I'm not sure if they're understaffed, swamped, mismanaged, or some combo of those. The end result is the same though, you have to be patient.

If you told them in your email you want your refund to go towards the shadow cat pack, I'd wait for a response. If you straight up asked for a refund, go ahead and get the shadow cat pack.

From my personal experience, I had bought the Timber Wolf A La Carte, but then later decided to just go ahead and buy all of Wave 1. I asked for a refund on my Timber Wolf A La Carte and I got it. So I'm pretty sure you'll be fine. I just went back through my email records and it took them 5 days to get back to me, just FYI.

Thanks man I appreciate you telling me your story, gives me some hope that it will actually happen lol

View PostFelio, on 21 December 2015 - 12:36 PM, said:

Unless you've had this sort of problem more than once before, I'm certain they will process your refund. Don't worry about that. Go ahead and buy your Shadow Cat.

But if you are buying it for ECM, know that they will be doing an overhaul (major nerf) to ECM soon. It's in the works. Maybe in the next few months, I'd say? The last iteration we saw on PTS had it not hiding you and allies from radar at all, just making it take longer for enemies to get a missile lock. Again, it's too soon to say exactly what will happen, but that's the way the wind is blowing.

That aside, the Shadow Cat is a zippy jumpy lightweight medium. MASC takes up 2 tons without giving all that much benefit, and it doesn't have a lot of hard points. You can do up to 3 lasers and 2 missiles, 2 lasers and 3 missiles, or replace just about anything with a ballistic point, up to 7 machine guns.

The Stormcrow is the same speed and 55 tons with much more firepower but has no JJ, ECM or MASC.

All that said, I don't regret the purchase of the Shadow Cat.

Thank you I appreciate your advice on the Cat. Honestly I am getting it because of just that. It's a solid medium that can pack a punch and carry the new advanced stuff that came out(masc). I've been a lightmech pilot for too long and mediums have always been a lil to awkward for me. The shadow cat is something else and I dig it!





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