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Bought Hero, No Skin As Shown?


10 replies to this topic

#1 Holographic

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Posted 27 December 2015 - 07:52 AM

I bought the Hero X5 cicada and the portrait showed a brown/grey skin when I was purchasing. After I bought it only has a standard green skin. Does it not come with the skin it shows when you buy it? If so how do I apply it? If not, I fee like I was deceived with that I was buying.

Edited by Holographic, 27 December 2015 - 07:54 AM.


#2 Arnold J Rimmer

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Posted 27 December 2015 - 08:12 AM

The camo scheme itself will be the X5 hero one, but the colour channels may be Basic Green. Check the colours tab of the Camo Scheme window to see if you can reset the colours to scheme-default.

#3 Ingga Raokai

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Posted 27 December 2015 - 08:13 AM

You get what you pay. If the mech has polkadot blue and yellow on it, then it has polkadot blue and yellow on it.
It might just a mechlab potrait bug, try to relog or drop in testing ground, see if the colour and skin is correct.

#4 FlipOver

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Posted 27 December 2015 - 08:13 AM

All the Hero mechs come with their own skin.
If you are sure you bought the Hero and not the Champion or other variant, then contact support and let them know about the skin issue.
They will clarify the situation for you and in case they need to do something about it, they will.

#5 Spheroid

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Posted 27 December 2015 - 08:14 AM

Are you certain you bought the X-5 and not the CDA-2A(c)?

Edited by Spheroid, 27 December 2015 - 08:14 AM.


#6 Nyte Wolf

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Posted 27 December 2015 - 08:16 AM

OK i have to ask this . are you sure you purchased the x-5 ? the x-5 has the brown grey color,while all the others are the default green.

#7 Holographic

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Posted 27 December 2015 - 09:40 AM

Yes its name is the x5 and I bought it on sale for 1500 mc. I get the bonus currency each match using the X5. The portrait is brown grey but the actual mech is just green.

Edited by Holographic, 27 December 2015 - 09:45 AM.


#8 epikt

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Posted 27 December 2015 - 10:01 AM

Screenshots would help (of the mech, and of the camo customization screen).

edit: to take a screenshot, just press the screenshot key, and it will be saved in your game folder

Edited by epikt, 27 December 2015 - 10:02 AM.


#9 Holographic

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Posted 27 December 2015 - 10:50 AM

Figured it out, had to click restore default under paint settings.

#10 ball0fire

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Posted 27 December 2015 - 06:32 PM

strange little bug

glad you figured it out :)

#11 TheCaptainJZ

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Posted 27 December 2015 - 08:08 PM

Yeah, normally, they should be painted with the custom skin and colors already.





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