How Good Is Support?
#1
Posted 12 January 2016 - 04:34 AM
#2
Posted 12 January 2016 - 05:24 AM
#3
Posted 12 January 2016 - 05:30 AM
Edited by Prof RJ Gumby, 12 January 2016 - 05:30 AM.
#4
Posted 12 January 2016 - 05:31 AM
#5
Posted 12 January 2016 - 06:10 AM
some things will not get a response, e.g. if you report someone by email they will never tell you what has been done about it because moderation is private between PGI and the moderated player.
#8
Posted 12 January 2016 - 08:26 AM
#9
Posted 12 January 2016 - 08:30 AM
Prof RJ Gumby, on 12 January 2016 - 05:30 AM, said:
Well PGI is on the west coast, it is only now just 8:30am here, they might be in the office now, but give them another hour to hour and a half to be sure.
#10
Posted 12 January 2016 - 08:32 AM
Never got a reply..
Guess it was beyond their league.
Edited by MTs Cavia Porcellus, 12 January 2016 - 08:34 AM.
#11
Posted 12 January 2016 - 08:32 AM
#12
Posted 12 January 2016 - 08:49 AM
#14
Posted 12 January 2016 - 12:38 PM
the problem i need solving is apparently with the resistance 2 bundles your meant to get some paints. I never got those.
Greetings MechWarriors,
With the release of the Special Resistance Collection {R} Variant 'Mechs, the following Colors were added to the in-game Color selection menu:
- Resistance White
- Resistance Red
- Resistance Black
These Colors were initially only provided for the Special {R} Variants. Attempting to apply any of those Colors to a standard ZEU-6T, for example, required that you first purchase that Color with MC.
As of 12:00 PM PDT today, anyone who purchased any level of Resistance Collection, including a la carte purchases, will be receiving all three Resistance Colors in their account. Going forward, eligible Resistance purchasers* will not be required to spend MC to apply these colors to Standard Resistance Collection Variants.
If you technically qualify for the free Resistance Colors, but have already spent MC to purchase one or more of these Colors, please submit a ticket to accounts@mwomercs.com. We will be providing MC refunds for eligible players.
- "Eligible Resistance purchasers" is defined as any player who purchased any level of Resistance Collection, including a la carte.
- You will still need to purchase these Colors if you don't own a Resistance 'Mech and want to apply them to non-Resistance 'Mechs.
Edited by Lupis Volk, 12 January 2016 - 12:40 PM.
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