6 replies to this topic

[SLxBeowulf]

Hey,

I had a game crash the other day while waiting in the lobby and totally warped my resolution on both my desk top and and ingame. I went back and rechecked them all and they are both on recommended 1280/1024. My ingame graphics make my mechs appear "squashed" almost dwarfish looking lol. I figured it was my drivers so I reinstalled my video card drivers and directX to be sure, no changes. Ran diagnostics on my video cards and both are shown to be working properly.

After giving up for a bit I updated to Windows10 to see if it would reset anything and nothing changed either in game or on the desktop. After another round of installing/unistalling drivers when I attempted to login into MWO client I got a "Failed to create Direct3d Device" error and the game closes. I ran the MWO repair tool and it did not change anything there.

My specs are:
Windows 10 Home version 1511
Processor: Intel Core 2 Quad CPU Q6600 @ 2.40GHz/ 2.40GHz
Installed RAM: 8.00 GB
System: 64-Bit/x64-based processor
Video: x2 Nvidia SLI GTX 8800 GS

Any help would be appreciated.

[Tarl Cabot]

Directx10/11/12 are not backward compatible. XP/Vista/7/8/10 come with the base direct9c but does not have the last version of dx9c.

Tarl Cabot, on 23 January 2016 - 03:16 PM, said:

grrr MS keeps changing links. Listed below is the web install version. Small initial download then it downloads the additional files. Version 9.29.1974 - older versions do not auto update to the last version.

https://www.microsof...aylang=en&id=35

This is the same version but the entire package. Good if updating multiple machines, or if you believe a directx 9c file is corrupted, it will install new files.

https://www.microsof...ls.aspx?id=8109

And even though MWO will run in DX11, it still uses some of the dx9c files.

Make sure to do a full windows update of both critical and recommended. It may take a few reboots.

https://mwomercs.com...__fromsearch__1

Download and install both Microsoft Visual C++ 2010 Redistributable Packages, x86 AND 64x. Some players had to uninstall them then re-install them to successfully install them and to get MWO working.

https://www.microsof...s.aspx?id=17718
Also download and install dotNet4 for both x86/x64.

On windows update, make sure ya have selected recommended downloads also.

[wilsonmcburns]

I have attempted to download all these files but i keep getting the message we have detected a newer version thus installation will not occur.

[RavenFlightt]

I am having the same issue. It only started after I downloaded the Feb 16, 2016, patch. The error is a Fatal Error and says the return status DXGI_ERROR_DEVICE_REMOVED and the reason is the D3D Device Hung.

I have checked all the drivers and all are good to go. I have Directx11, and cannot install directx9 or the C++ 2010s.

It appears to me that the error came from MWO, cuz I have not installed anything in the last week. So I am generally at a loss on how to resolve this on my end.

[CriticalJeff]

I'm having a similar problem, RavenFlightt. After the 2/16/16 patch I'm getting the error "Failed Creating the Direct3D device". I never even see a login screen. dxdiag shows everything is working properly. I'm running Windows 10.

Edited by CriticalJeff, 17 February 2016 - 06:33 PM.

[Tarl Cabot]

http://windows.micro...tory-windows-10
https://support.micr...n-us/kb/3135174

Windows 10 update 2/09/16. Other player in other games are having issues after the Feb update/reboot.

Are all of you running Nvidia GPU? If so, disable Geforce experience.

http://mwomercs.com/...irect3d-errors/

Edited by Tarl Cabot, 17 February 2016 - 07:29 PM.

[Kalidor74]

I have sometimes the same problem with my ATI HD6970.