14 replies to this topic

[BloodMate]

Dear PGI Team:

Now that we've been able to report players for violations of your code of conduct for a few months what are you actually doing with the data we've given you? Have you done or do you plan on doing anything to these players we've been reporting? I haven't noticed any difference.....

[ScarecrowES]

BloodMate, on 16 March 2016 - 05:55 PM, said:

Dear PGI Team:

Now that we've been able to report players for violations of your code of conduct for a few months what are you actually doing with the data we've given you? Have you done or do you plan on doing anything to these players we've been reporting? I haven't noticed any difference.....

Depends on what's being reported. Most people's "reporting" boils down to non-violations and whining... which just goes into the deleted bin, I'm sure.

[Tarogato]

What gets me is there is no option to report people who hide at the end of a match to waste time in Skirmish. There is no "nonparticipation" option anymore, and besides, they participated in the match well enough to expend all their ammo or have all their weapons blown off...

[TheBlackMegadeus]

I guess you could always send in an email with pictures and videos to support and get a little bit more
feedback if you wanted or are lonely.

[BloodMate]

funny.. none of you are part of the pgi team and yet you're posting a reply.. lol

Edited by BloodMate, 17 March 2016 - 12:13 AM.

[MrMadguy]

In most games this reports are nothing but placebo.

[Tarogato]

MrMadguy, on 17 March 2016 - 12:55 AM, said:

In most games this reports are nothing but placebo.

I've had several buddies get temp bans from in-game reports. Once they start adding up, PGI does take action.

[kesmai]

Does the name potemkin ring a bell?

[Ace Selin]

kesmai, on 17 March 2016 - 01:26 AM, said:

Does the name potemkin ring a bell?

yes, he later changed his name to kesmai, not sure where youre going with this ?

[kesmai]

Reporting features in online games are well known to be Facade. Neat and pretty click up front and not much to see or happening in the background.

[MrMadguy]

Even in most successive games, like Wow, where you actually pay your sub fee for work of support/GM services, gold sellers can spam chat (which is direct evidence of bannable offense - botting need to be proved explicitly for example) for weeks and months. For example, gold seller has been inviting players to group and whispering them GS spam from characters, that had variations of Melmetel nick, on several servers for MONTHS, till one player found his characters at staring zone and made video about it (unfortunately can't find it now). Do you really believe, that there is some real human, who sits there and investigates all this reports? Do you really believe, that game developers allocate traffic/server resources/employees to really send, store and review all that crap, you send via ingame Suggest/Report bug form? Lol. Dream more.

Edited by MrMadguy, 17 March 2016 - 02:00 AM.

[Troutmonkey]

I got reported for spamming chat way back when LRMs were literally broken. I made a less than funny macro that wrote "Warning: Incoming Missiles" which I triggered every time I was fired at - which was a lot.
I got a lovely e-mail a couple of days later with a full transcript and a warning which pretty much went - "Please don't do this again" - so I haven't

[Mystere]

Tarogato, on 16 March 2016 - 06:08 PM, said:

What gets me is there is no option to report people who hide at the end of a match to waste time in Skirmish. There is no "nonparticipation" option anymore, and besides, they participated in the match well enough to expend all their ammo or have all their weapons blown off...

Take the hint.

[Raggedyman]

BloodMate, on 16 March 2016 - 05:55 PM, said:

Dear PGI Team:

Now that we've been able to report players for violations of your code of conduct for a few months what are you actually doing with the data we've given you? Have you done or do you plan on doing anything to these players we've been reporting? I haven't noticed any difference.....

Don't work for PGI but have worked in the rules enforcement part of the business, so my educated-speculation will be that they have the data and will have someone (maybe sometwo) working through it, focusing on the "big" issues (bugs/haxs, because they break the game for everyone, and serious abuse, because the real police / the law gets excited about that kind of thing). For the serious abuse you're looking at keyword searching for specific things/words their lawyer said deal with.

The rest of it will be in the "when we can get to it" pile, as whilst it's breaches of the rules is annoying rather than destroying from a companies prospective. *IF* they have spoken to anyone about how to do they'll prioritize based on who has the most complaints wracked against them (as they are most likely to be upsetting the most people) and that's likely to be a lot of disposable accounts at the tier 5 and maybe 4 level. If they haven't then they'll be doing them in sequence, which means they could easily be processing "u am a sillyhead man!" level stuff from the dawn of the system. (I pray to god they aren't doing that)

As for noticing a difference: you won't for ages. If you put a report system into a game it takes a lot of time for the community to notice (unless it's horrible draconian) and the higher up the chain you are the less likely you are to see it (high level players have more to lose so do rulebreaky stuff less, and co's are less caviler when it comes to taking action against high level players due to the fall out/shitfest it can cause). Changes in the community and the game from these things are very slow, partly because a low portion of those who get actioned ever admit it (seriously, like 5% if that. The rest were mysteriously afk for however long the sanction lasted, including fullblown bans) so people carry on doing what they were doing before as they don't think its happening. Plus whatever change that is happening you'll only ever see a really small portion of, because you personally only ever play a really small portion of the game and, from my experience and checking the community, this game already has very low problems (that 'low', not 'none') over stuff like abuse and cheating.

So, in lieu of a comment from PGI and on the understanding that I can only base this on prior experience working on a different product, the TL:DR is they will be using it (unless they are mental), they will be focusing on "the big issues", the lesser stuff will mostly be happening at the low levels anyway, and you're not going to feel a change until it's overwhelmingly happening/already occurred.

Hope that helps :-)

[Ace Selin]

I can guarantee you people have been temp banned (5 days) for doing stuff PGI doesn't like based off reporting