42 replies to this topic

[Afuldan McKronik]

Gigliowanananacom, on 04 May 2016 - 11:03 AM, said:

Nah, support would have already suggested drivers, I think hes asking for less generic solutions.

Its probably something obvious, yet very easily overlooked.

Thats why I asked about Catalyst/Crimson. Its been Crimson since December at least, for the newer cards. If he has an older card though, he might be stuck on Catalyst.

CPU
GPU
RAM
MOBO
HDD/SSD
OS
Driver Version

Then we can really try helping.

[Malachy Karrde]

I upgraded to the most recent drivers. This started happening after a patch in November 2015. I'm on crimson drivers but catalyst drivers were better imo. I have a 57xx card, not sure which one off the top of my head.

[Tarl Cabot]

Malachy Karrde, on 04 May 2016 - 03:16 PM, said:

I upgraded to the most recent drivers. This started happening after a patch in November 2015. I'm on crimson drivers but catalyst drivers were better imo. I have a 57xx card, not sure which one off the top of my head.

Crimson drivers do not official support your card. They had a beta driver as is with no further updates to support these cards, with the official driver being Catalyst 15.7.1

Quote

AMD Radeon™ R5 235X, Radeon™ R5 235, Radeon™ R5 230, Radeon™ R5 220, Radeon™​ HD 8470, Radeon™ HD 8350, Radeon™ HD 8000 (​D/G variants), Radeon™ HD 7000 Series (HD 7600 and below), Radeon™ HD 6000 Series, and Radeon™ HD 5000 Series Graphics products have been moved to a legacy support model and no additional driver releases are planned. This change enables us to dedicate valuable engineering resources to developing new features and enhancements for graphics products based on the​ GCN Architect​ure.

http://support.amd.c...ws%207%20-%2064

Edited by Tarl Cabot, 04 May 2016 - 03:34 PM.

[Afuldan McKronik]

MSI Afterburner will tell you your card. Those cards probably run better on Catalyst. Is it just this game?

[and zero]

Gigliowanananacom, on 03 May 2016 - 05:29 PM, said:

This game is finicky, make a specific profile for this game in your panel, so that it does not effect your other games, then simply go through the entire list and put everything to "use application setting"

Also take your post, and make a copy of it and drop it into Workarounds, there are a lot of players in there who are eager to help with problems like this. (if the last suggestions dont help you)

Thanks so much for trying to help. Almost all of the settings in nvidia control panel were already set to use application settings (global), I changed them to use application settings just incase that made a difference. Sadly nothing has changed.

Ive updated my drivers with no change also.

Maybe it has something to do with SSAO like you had in tomb raider? I dont think my issue is the same as the guy with the ATI card though, that sounds more like a driver issue causing errors, whereas my game is just very dark.

edit: just incase this is relevant. Vsync also does not work. It locks the fps to 60 on my 144hz monitor, every other game locks to 144 just fine. Not sure if this is related.

Edited by and zero, 04 May 2016 - 06:08 PM.

[Volthorne]

Just chiming in really quickly here, from what you're describing it's probably your monitor's colour/brightness/contrast/etc. settings. I recently modified mine to be slightly warmer and more saturated (the preset usually used to do this is called "game" or something similar). It adds a little more atmosphere to everything, but as a result some parts of MW:O end up rather dark/dim/washed out (Mechlab (especially if I have a context menu open, like options or the social panel), night maps), while other have ludicrous levels of glare (snow maps unless I zoom in. It's weird).

I would also appreciate if everyone would stop suggesting things which have ABSOLUTELY NOTHING to do with general brightness and/ or contrast. You're not solving the problem by throwing random suggestions at it.

Edited by Volthorne, 04 May 2016 - 09:02 PM.

[Afuldan McKronik]

Volthorne, on 04 May 2016 - 08:48 PM, said:

Just chiming in really quickly here, from what you're describing it's probably your monitor's colour/brightness/contrast/etc. settings. I recently modified mine to be slightly warmer and more saturated (the preset usually used to do this is called "game" or something similar). It adds a little more atmosphere to everything, but as a result some parts of MW:O end up rather dark/dim/washed out (Mechlab (especially if I have a context menu open, like options or the social panel), night maps), while other have ludicrous levels of glare (snow maps unless I zoom in. It's weird).

I would also appreciate if everyone would stop suggesting things which have ABSOLUTELY NOTHING to do with general brightness and/ or contrast. You're not solving the problem by throwing random suggestions at it.

Troubleshooting over. Sorry OP, you are on your own. Its not like a comunitty for a PC game might have techs or something that play it. /sarcasm off.

Is it a adaptive VSync monitor? MWO might not play nicely with the refresh rate.

[MechWarrior319348]

Ill review the cryengine 3 manual for oclusion, and SSAO. and any other global lightning gadgets, i'll toss together a user.cfg you can try.

I wouldn't hold my breath though.

You have played with the in game settings right? Drop every setting to low, or off ONE AT A TIME to see what might affect it? Testing grounds would be a great place to try it.

[MechWarrior319348]

Seems like an unusual problem though, i cant find alot about similar problems on the web, what i can find is spread throughout a variety of games. With almost no reports for cryengine 3. Do you have other cryengine games on your pc that work fine?

How old is your monitor?

Make sure there is no funny business going on in Nvidia console in the monitor tab.

[Volthorne]

Afuldan McKronik, on 05 May 2016 - 05:18 AM, said:

Troubleshooting over. Sorry OP, you are on your own. Its not like a comunitty for a PC game might have techs or something that play it. /sarcasm off.

Nah, couldn't be that the certified computer technician has run into the "issue" before, and knows exactly what the cause is. That would be TOO convenient. /sarcasm off

Seriously though, kudos to everyone on the intent, and starting with drivers was good. Where you went from there, not so good.

Quote

Is it a adaptive VSync monitor? MWO might not play nicely with the refresh rate.

Refresh rate has zero correlation to brightness/gamma.

[MechWarrior319348]

user.cfg

1. Click the link, then click download

2. Put it in C/Program Files(x64/or x86)/Pirahna Games/Mechwarrior Online

Just drop it right in that main folder there.

3. Play the game and go to testing grounds.

4. If it makes no difference, delete the user.cfg file from your installation, then come back here and say, "Hey this didn't work!"

Edited by Gigliowanananacom, 05 May 2016 - 12:14 PM.

[MechWarrior319348]

Wait a tic, you're launching from steam? Steam overlay? Whats that? Steam is probably ****** you. I launch straight from desktop, with the patcher I got straight from mwomercs.com

[Dread Render]

perhaps its your mind that has gone dark...
just saying
like are you a murderer or anything like that?

[LT. HARDCASE]

Tried turning up your Gamma, in the game's settings?

Gigliowanananacom, on 05 May 2016 - 01:03 PM, said:

Wait a tic, you're launching from steam? Steam overlay? Whats that? Steam is probably ****** you. I launch straight from desktop, with the patcher I got straight from mwomercs.com

It has nothing to do with Steam.

Edited by LT. HARDCASE, 05 May 2016 - 01:16 PM.

[MechWarrior319348]

LT. HARDCASE, on 05 May 2016 - 01:15 PM, said:

Tried turning up your Gamma, in the game's settings?


It has nothing to do with Steam.

His head is gonna explode if 1 more person tells him to check his gamma.

I read back over his comment, it sais the screen is completely dark, in mechlab too. He also replicates the symptom while steam overlay is on, and he is looking at forums. I really want him to try the user.cfg i made though.

There are 2 players with different problems here, im refering to the OP

Edited by Gigliowanananacom, 05 May 2016 - 02:05 PM.

[Volthorne]

Gigliowanananacom, on 05 May 2016 - 12:10 PM, said:

cfg nonsense

Modifying his cfg isn't going to work, because it isn't a game-settings related issue.

Gigliowanananacom, on 05 May 2016 - 01:03 PM, said:

Wait a tic, you're launching from steam? Steam overlay? Whats that? Steam is probably ****** you. I launch straight from desktop, with the patcher I got straight from mwomercs.com

Nor is Steam doing anything weird, as LT. HARDCASE also stated.

Gigliowanananacom, on 05 May 2016 - 02:04 PM, said:

His head is gonna explode if 1 more person tells him to check his gamma.

I read back over his comment, it sais the screen is completely dark, in mechlab too. He also replicates the symptom while steam overlay is on, and he is looking at forums. I really want him to try the user.cfg i made though.

There are 2 players with different problems here, im refering to the OP

And I already posted the solution to the OP's problem above: it's a by-product of his monitor's colour/mode settings, likely due to being in a high-contrast + saturation mode such as "Game" (or "Gaming", depending on the manufacturer). The only way to "fix" it is change the monitor settings. Doing anything to any bit of software is going to have little or no effect, because the hardware sets the base upon which the software modifiers are applied to. I even said that I did a similar thing to my monitor voluntarily (but not with the factory preset because it sucks), and the result is identical to what the OP is describing.

Edited by Volthorne, 05 May 2016 - 03:17 PM.

[Tarl Cabot]

First, remove the Crimson drivers and use the legacy drivers as previously linked

Quote

edit: just incase this is relevant. Vsync also does not work. It locks the fps to 60 on my 144hz monitor, every other game locks to 144 just fine. Not sure if this is related.

Two players had a similar issue, they changed out the HDMI connector to a VGA or DVI connection. How is your GPU hooked up to the monitor?

[MechWarrior319348]

Volthorne, on 04 May 2016 - 08:48 PM, said:

I would also appreciate if everyone would stop suggesting things which have ABSOLUTELY NOTHING to do with general brightness and/ or contrast. You're not solving the problem by throwing random suggestions at it.

I might listen to you if you really had some kind of technical background, or support background with this game.

Volthorne, on 05 May 2016 - 09:56 AM, said:

Nah, couldn't be that the certified computer technician has run into the "issue" before, and knows exactly what the cause is. That would be TOO convenient. /sarcasm off

I would listen to you if you didn't believe you were better than everyone else. (really not trying to be offensive, that's how it looks to someone who can't read your tone of voice)

Volthorne, on 05 May 2016 - 03:14 PM, said:

cfg nonsense

Ill keep giving suggestions until its fixed, the contrast brightness thing has already been explored. If the problem were global, and he had it with other games, I sure as hell would be like, "dude you have a hardware problem! check 9 times!"

Also I dont think you even looked at it, it uses settings not available in game. they all correlate with brightness, contrast, global illumination, and Occlusion. Something that would at least mildly support your theory, albeit not hardware related.

I do also support the driver exploration though, I'm not exactly sure how much he looked at it.

Edited by Gigliowanananacom, 05 May 2016 - 03:56 PM.

[MechWarrior319348]

Volthorne, on 05 May 2016 - 03:14 PM, said:

likely due to being in a high-contrast + saturation mode such as "Game" (or "Gaming", depending on the manufacturer). The only way to "fix" it is change the monitor settings.

Hmm I wish I could see what Nvidia console looked like.

Actually the user.cfg probably won't help,

Its most likely Nvidia, I found this problem was reported a lot in other games, and they all have Nvidia.

I cant do much though, I've never used Nvidia in my life.

The people who suggested Nvidia drivers, Nvidia settings, ets, in this thread are probably gonna be able to help. Heres some other related stuff on the internet.

http://forums.steamp...d.php?t=3239934

https://forums.gefor...ta-x64-169-02-/

http://www.tomshardw...games-dark.html

also this

Tarl Cabot, on 05 May 2016 - 03:51 PM, said:

First, remove the Crimson drivers and use the legacy drivers as previously linked

Two players had a similar issue, they changed out the HDMI connector to a VGA or DVI connection. How is your GPU hooked up to the monitor?

https://www.reddit.c...ure_most_likely

Looks like Tarl could definitely be right.

Edited by Gigliowanananacom, 05 May 2016 - 04:18 PM.

[Volthorne]

Gigliowanananacom, on 05 May 2016 - 03:54 PM, said:

insults, mostly

Uncalled for. I asked - in my opinion - very nicely for everyone to stop shotgunning suggestions for fixes, especially when those suggestions deal with operations that have zero relevance to pretty much everything that the OP is describing. It's a waste of his/her time, it's a waste of your time, and just adds to the overall level of frustration when "fix" after "fix" continues to not even come close to actually fixing the problem.

Quote

Ill keep giving suggestions until its fixed, the contrast brightness thing has already been explored. If the problem were global, and he had it with other games, I sure as hell would be like, "dude you have a hardware problem! check 9 times!"

I'm not suggesting to alter software based brightness/contrast. I'm suggesting that it is almost guaranteed to be the monitor's colour/hue/saturation settings and/or mode preset, backed by first-hand experience with literally exactly the same conditions the OP is complaining about, and on top of that, I am able to consistently reproduce the OP's problem. MW:O is literally the only game and/or program to suffer this issue on my end too, and I suspect the true culprit is the GUI, but I have no way of backing up that particular claim.

As for Malachy Karrde's problem, it sounds like he's referring to the "temporary blindness" bug where certain locations on particular maps (Notably the cave in old Forest Colony, and an assortment of locations on Mining Collective) would cause your screen to dip to black for a couple seconds before restoring to normal. I thought PGI had fixed that ages ago, but apparently it's back now I guess? At any rate, I don't have a solution readily available for it, though I'm sure there's a post somewhere on the forums that does.

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Also I dont think you even looked at it, it uses settings not available in game. they all correlate with brightness, contrast, global illumination, and Occlusion. Something that would at least mildly support your theory, albeit not hardware related.

Pretty much the only thing I could see in that cfg modification that was potentially worthwhile were the HDRBloom modifications. Everything else is almost strictly shading, or FPS-boosters, and therefore useless in these circumstances.