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Can't Login In Game


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#1 Lavrentij Palych

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Posted 28 June 2016 - 12:21 PM

Hi everyone.

I can't login and I don't know why. Login screen give me that:
"Servers are curretly under going maintenance" bla-bla-bla. Even server status is green on website.

I tryed:
1. Using MWORepairTool.
2. Reinstall the game.
Nothing help from this list. Please help.


P.S.
If you get same problem - just start IE-browser (if you don't use it) and open couple sites - it must help.

Edited by Lavrentij Palych, 05 July 2016 - 01:10 PM.


#2 Dreammirror

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Posted 28 June 2016 - 01:05 PM

I had a simular issue last january when the game stopped supporting 32bit play, and made you play only in 64 bit mode. I found a workaround link that enabled me to forceplay 32 bit by ignoring updates. While it worked, it did have severe disconnect issues. Eventually i solved that by playing only in windowed mode, not full screen. I do not have the workaround link handy, but it shouldnt too hard to find. Hope that helps somewhat.

Edited by Dreammirror, 28 June 2016 - 01:08 PM.


#3 Lavrentij Palych

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Posted 28 June 2016 - 01:52 PM

View PostDreammirror, on 28 June 2016 - 01:05 PM, said:

I had a simular issue last january when the game stopped supporting 32bit play, and made you play only in 64 bit mode.


Well, my system is Win7 64 actualy. And my MWO login screen starting in windowed mode. But, thanks for the tip.

#4 Tarl Cabot

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Posted 28 June 2016 - 05:57 PM

Before we start making assumptions, when was the last time you played?

#5 Lavrentij Palych

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Posted 29 June 2016 - 01:57 AM

View PostTarl Cabot, on 28 June 2016 - 05:57 PM, said:

Before we start making assumptions, when was the last time you played?


I think it was the beginning of this year or the end of the last - December and January. I can't say shure - I had a lot of work and I do not remember exactly.

Edited by Lavrentij Palych, 29 June 2016 - 01:58 AM.


#6 Lavrentij Palych

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Posted 29 June 2016 - 10:21 AM

Well, after second attempt reinstall the game - at last I have login to the game.
I swear: I didn't do anything that I had done before.
Looks like some UNICORN MAGIC or SECRET COMMUNISTS FORCE POWER (probably second - cos I am russian and don't believe in unicorns) just help me after hours of efforts to trying launch the game.

So, seems like topic may be close already, thanks to you all. I hope it will be a lesson to those, who will face with problem like this.
And remember: any problem may be disappear like this *poof*.

#7 Lavrentij Palych

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Posted 05 July 2016 - 10:56 AM

Ok, this crap started again. I'm pretty sure that this isn't my PC fault, cos I don't install or unistall system prorgams (C++ library, etc) or MWO. Just yesteday it's running and now is not.

So, dear Piranha Games, please fix your dame game. Cos I have heard that you want some money for some stuff in game. And this type of crap (and systematic crashing, disconnecting - what not only my problem, actually) not motivated me to pay you for it.

#8 Lavrentij Palych

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Posted 05 July 2016 - 01:05 PM

Now, I sit here and laugh. Thanks Pirania Games for this moments of absurd:

Like I found, problem was in connection to the game server. So, that's what I did:
1. Clear the DNS cash.
2. Start trace to game server (maybe game isn't involved in this. Maybe - this problem with my provider or somwere in rout) - yep, server was not available.
Now, you must think - that's it! That is the problem!

Yea, that I was think too. But, then I launched IE-browser ( which I don't use, and this advice I found in some russian topic) and just open couple sites.
And... THE GAME IS LAUNCHED PROPALY. Now I'm online.

That! That's it! And this is ridiculous!

Edited by Lavrentij Palych, 05 July 2016 - 01:19 PM.


#9 Tarl Cabot

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Posted 05 July 2016 - 03:49 PM

View PostLavrentij Palych, on 05 July 2016 - 01:05 PM, said:

Now, I sit here and laugh. Thanks Pirania Games for this moments of absurd:

Like I found, problem was in connection to the game server. So, that's what I did:
1. Clear the DNS cash.
2. Start trace to game server (maybe game isn't involved in this. Maybe - this problem with my provider or somwere in rout) - yep, server was not available.
Now, you must think - that's it! That is the problem!

Yea, that I was think too. But, then I launched IE-browser ( which I don't use, and this advice I found in some russian topic) and just open couple sites.
And... THE GAME IS LAUNCHED PROPALY. Now I'm online.

That! That's it! And this is ridiculous!


Actually, it isn't ridiculous. Majority of online games uses IE DLL hooks, and if there is a connectivity issue, many games basic instructions are to reset Internet Options in Control Panel. Below is an example from one company, others will have similar instructions.


Quote

Reset your Internet Options
Even if you use Firefox, Google Chrome or another web browser to surf the internet, the LaunchPad runs off of Internet Explorer settings. Follow these steps to reset your Internet Options which may improve LaunchPad performance.

Go to Start, then your Control Panel.
Click on Internet Options.
Click on the Advanced Tab.
Click on Reset.
Check the box Delete Personal Settings, and then OK.

Go back to Internet Options to the Advanced Tab, scroll down to Security and un-check "Check Server Certification Revocation" and "Do Not Save Encrypted Pages to Disk". (this one is a troubleshooting method)
Click OK.






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