Pat Kell, on 17 July 2016 - 12:11 PM, said:
Guys, I see a lot of people here that seem amazed that PGI (if they in fact did this) got rid of some of these Mods and that just shocks me. Mods are supposed to remain neutral and only make sure posts are not going to get the company sued. View them as a less powerful HR department. These mods were advocating ideas, moving posts they didn't agree with and honest being incredibly rude and disrespectful to people in the forums. I was quite honestly shocked that it took PGI so long to make this move.
Being a moderator is a thankless job and you have to be able to do it with a smile. If you can't do that, MWO can and SHOULD find someone who can. Look some of you guys are just rude mean downright nasty people sometimes to PGI and the mods but that doesn't matter. The moment the mod starts pointing things out like this in public and starts responding in kind, his/her time is over, that's it.
I don't have near as many posts as a lot of you guys in here but I have been talked to in private once for posting foul language. This moderator did things the right way and I respected him for it. This was the only time any of my posts have caused an issue until recently when one of our threads on the long tom was moved to jettisoned communications or whatever because
"Topic being moved to Jettisoned Communications as its OP and allot of the Post are Sour,
for Everyone willing to Constructively Contribute to Change in Faction Play and to LongToms,
Please Post your Thoughts and Ideas in the Faction Play Sub forums, Thank You"
This is an absolutely unacceptable way of dealing with a post. If something in the thread was against some forum rule, fine deal with it in private but this mod moved the post, called "allot" of it's contributors sour and suggested that we weren't being constructive. I have seen 2 different mods acting this way recently and it appears that both of them are now no longer mods and this is the right thing to do. Stop blaming PGI for everything, this was the mods fault. Doesn't matter if they were doing it for free, that doesn't mean that PGI has to sit back and watch as these mods even further damage their name. This one is on the mods, pure and simple.
I tend to agree with you a lot Pat but on this one I'm dubious.
Two mods got motivated by the exceptional outcry over Long Tom. They tried their existing channels to try and get that concern heard and that got stopped. So they started looking at other ways to help get the concerns there were, ostensibly, in place to help identify and get heard heard and got canned for it.
One could argue that they overstepped their bounds as moderators by trying to help the players convey to the developers issues that were legitimately game-breaking and a threat to the functionality of the games community in the long term....
for which they got booted.
While there was some initial argument on the topic (the thread that got jettisoned you referenced) The mod involved took a second look at the topic and came to agree with it and then started a thread asking players what they would want to replace LT with. He also offered to speak to Tina about coming changes and what options there were.
Annnnddd.....
PUNT.
While I appreciate the concern that mods would get invested in a side on an argument one could argue they should - they should be on the side of helping the community communicate. That's the underlying purpose of the job, right? Clean up static, inappropriate behavior and keep communication lines clear and functional.
Currently we have no effective way to convey problems to PGI. At all. When we attempt to do so we get shut down and ignored. Look at the proposed changes to LT - there is no way,
no way that came from any understanding what so ever of the concerns about LT. So we have no means at all to communicate with PGI. They've made it clear they absolutely don't want to hear us.
What options does that leave?