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The State Of The Community


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#61 Peter2k

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Posted 08 August 2016 - 04:12 PM

View PostRebas Kradd, on 08 August 2016 - 03:29 PM, said:

The community, as well, is divided on what will energize the game.


people are different
we want different things, nothing wrong with that
but I don't see anything on the horizon that might be interesting
last I know is that FP is finished (phase 3) and will only be tweaked and altered a bit down the line

like buckets
its not a solution to dwindling player interest
its a tweak to things that are already in place


View PostRebas Kradd, on 08 August 2016 - 03:29 PM, said:

New gamemodes. That is the biggest way to change how the game is played and the only real thing that will ever get people's heads to perk up.


I'd be open for anything that would break up the team death match routine
but we said that on the forums continuously since closed beta

View PostRebas Kradd, on 08 August 2016 - 03:29 PM, said:

Yes, new mechs are content. That's the revenue river and always will be


its new content in a way, just as much as cockpit items are, or colors, or deckels
doesn't mean they add a lot to the game, the gaming experience or even fun
most seem not to play pokemech anymore anyway

people would still buy if the whole experience would be better
we wouldnt be nagging with wanna buy a mech pack

if there would be actually content on the horizon
and yes maybe like game modes

View PostRebas Kradd, on 08 August 2016 - 03:29 PM, said:

The Stock mode could be a boon for the competitive scene.

why would that be?
seriously
because you couldn't take youre guys into a private match before and tell everyone to just downgrade their mechs to 3025 tech?

View PostRebas Kradd, on 08 August 2016 - 03:29 PM, said:

The Assault mode could be awesome.


it could, but do point me to a feature that PGI implemented right on the first try, ever

or even better
name a patch that they didn't have to hotfix

its just not PGI's track record

View PostRebas Kradd, on 08 August 2016 - 03:29 PM, said:

EDIT: And don't talk to me about "how we tried that already, they didn't listen".



for PGI to at least pretend that they actually read the things posted in the feature suggestions would already go a long way

usually when I do see anyone with a PGI Avatar pop in they are greeted and responded to in a polite way
maybe a bit pushy
but if you've gone more or less silent for a year or 2 on the forums then you gonna have to take the heat where anyone was over the time

#62 Peter2k

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Posted 08 August 2016 - 04:15 PM

View PostRebas Kradd, on 08 August 2016 - 04:12 PM, said:

PGI goes "Oh, I guess they don't care about gamemodes that much, let's bump it back."


you can't be serious

they don't pursue interesting new things because of the salt from balance on the forums?
and how are the devs responsible for balance changes even connected to making new maps, mechs, and game modes
and how long can it take to alter a single value from one weapon?
a few months?

edit:
its also what we hoped the PTS would be for

how difficult could it be to double internal structure across the board on the PTS and see how things go
or change a few weapon values here n there


View PostAlistair Winter, on 08 August 2016 - 04:05 PM, said:


I interpreted this as them fixing the final temporary feature. The skill tree was a placeholder, intended to be replaced much sooner than 2016.


ahh so much was supposed to be a placeholder
capturing a circle in assault got a whole lot more interesting once they replaced the circle with a mining something
didn't feel like a placeholder any more at all Posted Image

Edited by Peter2k, 08 August 2016 - 04:19 PM.


#63 Rebas Kradd

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Posted 08 August 2016 - 04:23 PM

View PostPeter2k, on 08 August 2016 - 04:15 PM, said:

they don't pursue interesting new things because of the salt from balance on the forums?
and how are the devs responsible for balance changes even connected to making new maps, mechs, and game modes?


Squeaky wheel gets the grease in F2P development.

And everything - maps, mechs, and gamemodes - is, at some point in the process, the domain of a studio's design department.

#64 White Bear 84

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Posted 08 August 2016 - 04:27 PM

View PostAlistair Winter, on 08 August 2016 - 01:00 PM, said:

TL;DR version!
  • One major reason why the community (especially on the MWO forums) is so disgruntled is the lack of communication and lack of information about future content.
  • A lot of people feel like PGI is investing less in MWO and that things are slowing down. This makes the players hesitant to invest more money.
  • The community needs a community manager that regularly interact with players on the official forums.
  • In order to give the players faith in future content, we need more information. These short roadmaps about future mechs and small updates aren't enough. We need to know more about the big features, like PVE, Solaris, Infotech, Skill trees, etc. Give us something to keep faith in the game, give us something to talk about besides mech packs and small fixes here and there. Give us something to look forward to.



Problem is 1. Too much is 'at some point'. 2. Communication as you said. 3. Population.

After the flop of phase three, have seen interest in the game from players around me nose-dive. Ironic in the run up our div was super active, but it flopped so badly. Trouble is, while PGI have had the town hall etc etc, the old adage of Soon™ applies.. ..we don't really know what were getting, when we get it, if we get it, how we get it and if it actually works. I theorise that any meaningful changes to FP are going to be at least 4+ months out, we probably wont see revamped assault in game until November, maybe October if we are *really* lucky.

Communication has too many if's/but's/maybe's that do not convey a very strong sense of direction or drive to push the game in a certain direction. Yes, there are kudos deserved in regards to things like Lauren doing the mech streams, new maps coming out and features *slowly* getting added.. ..but when we have had to wait half a millenium just for favorite mechs to be added *back* in and to have multiple drop decks *a feature asked for a VERY long time*.

As for population, while Russ says it's ok and stable I am not convinced. It does little to settle when you ask about a particular server outside NA *cough OC* *cough* and you meet a brick wall. Same experience as every other player I know that has asked.
I have been with the game since closed beta and only since Linebacker have stopped buying mech packs.. ..I was a whale, have invested VERY heavily in the game. I was a white knight and recognize the degree of effort going in to rectify problems. But AW knocks the nail on the head, there are some serious problems that are ruining the Mechwarrior experience. While we continue to have population drain/stale content/poor communication these problems are not going away.

This is like my first post in probably over a month, which is kind of a testament to my current sentiment, low on fuel here PGI...

Edited by White Bear 84, 08 August 2016 - 04:28 PM.


#65 Big Tin Man

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Posted 08 August 2016 - 04:29 PM

View PostRebas Kradd, on 08 August 2016 - 04:12 PM, said:


Fully agreed. Incremental balance is needed.

The problem is, when everyone harps on that, and gamemodes get left out of the community dialogue to a huge degree, PGI goes "Oh, I guess they don't care about gamemodes that much, let's bump it back." And that's what happens, in favor of loads of QoL stuff that people gripe about instead. So in a way, the community is just as responsible for the direction of the game as PGI, and needs to start tailoring its complaints a bit more deliberately.

And the gamemodes HAVE been left out. Weapon balance, mech rescaling diagrams, hitbox diagrams, UI problems, hitreg, matchmaking, pricing, more balance...practically everything BUT the gamemodes gets discussed, it feels like.


The problem with steering 100+ threads a day is people complain about what is constantly bothering them, and not what they want from the game in the big picture. This is where PGI needs to engage US. The players.

Tina/whoever needs to come in and ask "Hey, we're looking at creating a new gamemode or feature over the next 3-6 months. What's your top 5 things you'd like to see community" and let us chew on that. They need to steer the 'big picture' conversation and not listen so much to the daily gripe about the intern getting the coffee order wrong. People and forums just can't have that level of deep conversation every day, just as you can't have global corporate strategy meetings in the office every day. Russ has acknowledged that assault and skrimish both play the same and changes need to be made. Russ wants new gamemodes, but when they don't clue us into what they're thinking, attempt to create and steer a conversation, or interact with our ideas, the daily whine takes over.

Examples of success: The recent Viridian Bog conversation for the map rework. Though it didn't make it an absolute favorite of everyone, it made things a lot better. From a while back there was a big list of 'things that need polish' and the community voted on their top issues. PGI cranked out a ton of those QOL improvements and focused on our feedback, because PGI wanted/needed to do a big QOL pass (it was sometime after UI 2.0)

#66 MrJeffers

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Posted 08 August 2016 - 04:41 PM

View PostAlistair Winter, on 08 August 2016 - 03:22 PM, said:

You were here in 2011, 2012 and 2013. You remember the threads that had lots of fantastic ideas for game modes, maps, community warfare, campaigns, you name it. You remember that.

None of it led to anything, as far as I can tell. No player-created suggestion for a game mode ever made it into the game. No player-created suggestion for a map. Our ideas for skill trees were never used, our ideas for passive/active radar were never used. It didn't stop over night, but it gradually stopped when people realized there was no point, except as an academic exercise.

Show me the cases where those ideas made it into the game, besides fixing tiny details like the 50% cooldown bonus on the DRG-1N.


Some selective retention going on there.

Quote

None of it led to anything, as far as I can tell. No player-created suggestion for a game mode ever made it into the game. No player-created suggestion for a map.


Skirmish - player requested game mode since closed beta, finally added to the game. Much to the disdain of players who wanted more objective based game play.

King of the Hill aka Domination was and has been a player suggested game mode for years that finally was (badly) put into the game.

4x4 scouting mode - player idea, poorly implemented.

Heat Scale, aka Ghost Heat, was a player created idea to limit weapon boating that was (badly) put in the game by PGI.

Desert maps were asked for when River City and Forest were the main maps -> Tourmaline Desert. Large maps were requested by players -> alpine.

Elimination of Ghost heat on AC2s

And so on.

There are plenty of examples of feedback being used, it's just nearly always implemented poorly. Sure they don't listen well, but the bigger problem is when they do listen their implementation more often than not is poorly executed.

Edited by MrJeffers, 08 August 2016 - 04:55 PM.


#67 Dingo Battler

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Posted 08 August 2016 - 04:41 PM

What we wanted:
- Fix the dud weapons, LBX, PPC, MG
- Fix hoverjets
- More game modes
- PvE

What we got:
- Do you want to buy a mech pack?
- Ghost heat 2.0, capped at 30dmg to cater to the steering wheel underhive
- Massive new maps, with a 5 minute walk to destination, so TTK can be even longer now
- WoT minimap

Edited by KBurn85, 08 August 2016 - 04:41 PM.


#68 Clit Beastwood

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Posted 08 August 2016 - 04:42 PM

View PostAlistair Winter, on 08 August 2016 - 01:00 PM, said:

I'll just write this here, because I don't know where else to put it. I just want to write some honest, constructive, civil feedback about the state of the community, and that sort of stuff doesn't seem to have its own place on the forum.

Long version

Spoiler


TL;DR version!
  • One major reason why the community (especially on the MWO forums) is so disgruntled is the lack of communication and lack of information about future content.
  • A lot of people feel like PGI is investing less in MWO and that things are slowing down. This makes the players hesitant to invest more money.
  • The community needs a community manager that regularly interact with players on the official forums.
  • In order to give the players faith in future content, we need more information. These short roadmaps about future mechs and small updates aren't enough. We need to know more about the big features, like PVE, Solaris, Infotech, Skill trees, etc. Give us something to keep faith in the game, give us something to talk about besides mech packs and small fixes here and there. Give us something to look forward to.


We needed Garth, we got Tina.
There is little to no community engagement and communication; what little there is is carefully controlled and curated to accomplish nothing. The frequent sanitizing of the forums only adds to this. It frequently feels like Tina is acting as a distraction as opposed to actually functioning as a community manager.

#69 adamts01

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Posted 08 August 2016 - 05:03 PM

View PostPilotasso, on 08 August 2016 - 01:20 PM, said:

This is like a pyramid scheme, eventually it bursts out in the face of those who invest the latest.
And I have feeling most have left already so, this is a bad time to invest.

PGI catered to COD likes who apparently represent the largest market share, but they were not he ones who were going to carry this game to he future. Wrong move PGI.

Who's to say the CoD crowd won't carry the financial burden? I hear the CW crowd say this about the Quick Play crowd all the time. It's not as much as a lot of you, but I've spent close to $300 on this game, and I've spent 99% of my time in solo que. I do tend to agree with you, they've lost me as a customer, but in the long run we don't have the data to know if losing 100 of me was a small dent in the huge pool of brain dead CoD kids buying up camo for their new mech packs.

#70 Davers

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Posted 08 August 2016 - 05:07 PM

View PostRebas Kradd, on 08 August 2016 - 03:29 PM, said:

In my opinion, PGI's problem is that they remain tone-deaf on what will actually re-energize the game and how players see what's already there.

But that's only half the problem. The community, as well, is divided on what will energize the game.

I still see people in here complaining about weapon balance, for crying out loud. Weapon balance. Does anyone REALLY think that tweaking the LB-X damage spread is going to bring droves of excited bittervets back to MWO, followed shortly by hordes of fascinated new players? I doubt it. I acknowledge it's an easy thing to fix, but let's be honest here - if we are really talking about new content, if we want to discuss things that will revive interest, bring old players back, and get real stirrings about the game in gaming newsmags, then balance changes aren't going to cut it. You'll get a few satisfied purists and that's it.

New gamemodes. That is the biggest way to change how the game is played and the only real thing that will ever get people's heads to perk up.

New maps and new mechs as well. Yes, new mechs are content. That's the revenue river and always will be, no matter how many other small streams people think should be added.

But as long as community threads on balance or the size of the Nova get twelve pages, and any gamemode proposals get one or two at best, PGI is going to continue devoting resources to small QoL stuff. THAT, in my opinion, is a big part of the reason PGI has taken this long to come up with gamemode revamps - the squeaky wheel gets the grease, and we're squeaking the wrong way. The Stock mode could be a boon for the competitive scene. The Assault mode could be awesome. But it's taken them forever to arrive, and we need to rally our complaints behind THAT culprit until some real results come along.

EDIT: And don't talk to me about "how we tried that already, they didn't listen". PGI spent 2013-2014 just fixing the basic game. That's been documented. The design process does take a while and PGI can not handle thousands of requests at the same time. That is also part of the reason the "big stuff" has been delayed. If you don't think they care about the big stuff, leave already. But if you're willing, like me, to think that procedural issues are part of the problem and not apathy, then stick around and keep tooting the horn.


It's true that "fixing" weapons like the lbx and machine guns are not going to bring in new players, but it will eliminate "trap weapons" and reduce System Mastery, which helps variety and retention.

#71 DAYLEET

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Posted 08 August 2016 - 05:15 PM

View PostAlistair Winter, on 08 August 2016 - 01:00 PM, said:

I'll just write this here, because I don't know where else to put it. I just want to write some honest, constructive, civil feedback about the state of the community, and that sort of stuff doesn't seem to have its own place on the forum.

Long version

Spoiler


TL;DR version!
  • One major reason why the community (especially on the MWO forums) is so disgruntled is the lack of communication and lack of information about future content.
  • A lot of people feel like PGI is investing less in MWO and that things are slowing down. This makes the players hesitant to invest more money.
  • The community needs a community manager that regularly interact with players on the official forums.
  • In order to give the players faith in future content, we need more information. These short roadmaps about future mechs and small updates aren't enough. We need to know more about the big features, like PVE, Solaris, Infotech, Skill trees, etc. Give us something to keep faith in the game, give us something to talk about besides mech packs and small fixes here and there. Give us something to look forward to.


I called it "general unrest" in another thread. A lot of things happened in a few months that helped but having only 1 patch a month has been the drop that make it overflow. You have 2 more weeks of thinking "well... nothing is being done" and when the patch hit you only have half baked things like map revamp or comorose. So you have another month of waiting to see IF those 2 things get improved and the stellar communication we are getting from PGI isnt helping people stay positive.

#72 Kyrie

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Posted 08 August 2016 - 05:55 PM

View PostBig Tin Man, on 08 August 2016 - 01:20 PM, said:

The real reason for the gloom: the easiest low hanging fruit has been left to rot on the tree every month. Fruit that requires 5 seconds of work in a database to adjust. Stuff that was supposed to be 'slow and incremental changes' like:

1. PPC are useless unless they have 40%+ velocity quirks. BOOST PPC SPEED FFS
2. LBX's are not very good at all. INCREASE LBX Damage to 1.1. Next month to 1.2 until desired effect is achieved
3. Machine guns were made worthless when damage was reduced to 0.8. INCREASE DAMAGE TO 0.9, then to 1.0 until desired effect is achieved.
4. Jump jets on anything other than a light or a medium are an absolute waste. Slowly and incrementally buff JJ's every month until they find a good place

Continuing to IGNORE these basic gameplay items leads the community to believe they are IGNORING the game. It's not complicated to boost these values each month and see what happens.

Antares, I agree on the burnout issue as well.


I was around when PPC was the crutch everyone used It was not a good time.

Laser vomit is a better meta to be honest.

#73 Novakaine

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Posted 08 August 2016 - 07:06 PM

...................

#74 Rebas Kradd

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Posted 08 August 2016 - 07:15 PM

View PostKBurn85, on 08 August 2016 - 04:41 PM, said:

What we wanted:
- Fix the dud weapons, LBX, PPC, MG
- Fix hoverjets
- More game modes
- PvE

What we got:
- Do you want to buy a mech pack?
- Ghost heat 2.0, capped at 30dmg to cater to the steering wheel underhive
- Massive new maps, with a 5 minute walk to destination, so TTK can be even longer now
- WoT minimap


...and a new player tutorial, and private matches, and artillery/air, and improved matchmaking, and all the UI improvements...

Some mighty selective memory going on there.

#75 Harper Steel

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Posted 08 August 2016 - 07:37 PM

Thank you for articulating what so very many of us feel..

I honestly hope PGI/TINA/Russ/santa claus read and reread your post, it is spot on

#76 4rcs1ne

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Posted 08 August 2016 - 08:04 PM

I agree with you Alistair. TBH, I am very disappointed with the MWO devs right now. I was very optimistic earlier this year about what could be accomplished. Unfortunately, the April town hall showed me how they absolutely resent the community and community suggestions. The recent mini-map fiasco undoubtedly proves that PGI doesn't play their own game or listen to their player-base.

Since I can't vote with my voice, I am left with no other alternative but to vote with my wallet. Hence, this is why I have decided to stop supporting this game with MC or Mech packs until real progress is made.

Edited by Matt2496, 08 August 2016 - 08:07 PM.


#77 Mechwarrior Buddah

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Posted 08 August 2016 - 08:09 PM

If the community FINALLY is willing to ask the real questions instead of just jumping on the next mech pack, Id say its in a great place

View PostHarper Steel, on 08 August 2016 - 07:37 PM, said:

PGI/Russ


HAAAA

#78 Kali Rinpoche

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Posted 08 August 2016 - 08:37 PM

View PostDavers, on 08 August 2016 - 01:05 PM, said:

The state of the community: 150 people complain and argue bitterly on the forum, while everyone else happily buys mech packs to play on cold skirmish matches.

Exactly and all the gloominess is bumming me out.

And that gloominess scares off those that want to get involved on the forums. We have certain folks that talk down to,overwhelm every comment, and talk around new folks. I think some of us could benefit from a break from the forum nastiness.

Edited by Kali Rinpoche, 08 August 2016 - 08:44 PM.


#79 BLOOD WOLF

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Posted 08 August 2016 - 09:07 PM

View PostKali Rinpoche, on 08 August 2016 - 08:37 PM, said:

Exactly and all the gloominess is bumming me out.

And that gloominess scares off those that want to get involved on the forums. We have certain folks that talk down to,overwhelm every comment, and talk around new folks. I think some of us could benefit from a break from the forum nastiness.

well, just dont say anything positive about the game and you will get along with those people just fine.

oh yea, dont point out anything in people post and you are heading in the right direction. Just nod your head and laugh at their jokes. Be a yes man, and you will go far

#80 Sereglach

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Posted 08 August 2016 - 09:22 PM

I hardly log in anymore, even to check the forums. I barely log into the game except to patch and review some things (like map changes) in testing grounds.

Alistair Winter, you knock it out of the park. I had to log in just to like the post and show what little support I can. I also think the remarks of doing little things like constant weapon tuning and gameplay balancing (not just quirk swaps to shift "meta mechs") to show that PGI still cares and is still working at the easy-wins/low-hanging-fruit, or whatever other term you want to use, while still working towards larger goals would go a long way to revitalize and retain the people already here while the big features bring people back or bring in new people.

My faith is basically gone in PGI, however, which is sad, because I've always loved the Battletech IP. I stopped spending money on PGI because the easy-wins they could have done to retain my faith got kicked in the teeth and their communication (which was really good immediately following the IGP separation) has dwindled to essentially nothing, unless you follow twitter . . . and that's only slightly more info.

Unless PGI works some literal miracles by the time their "mech con" (not a real Mech Con in my eyes, frankly, since they don't even have Catalyst or HBS involved) rolls around and/or HBS rolls out their Battletech game, I don't see them surviving.





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