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Purchases Should Default To Cbills, Not Mc


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#1 oldradagast

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Posted 13 August 2016 - 08:41 AM

Seriously, guys - this isn't funny anymore.

Decided to buy an Assault mech on sale. Nearly made the mistake of buying it with MC instead of cbills because the game STILL defaults to MC. Fortunately, I noticed this before making that mistake.

I'm reasonably sure either I or somebody has brought this point up before over the years, and it is STILL not fixed.

NEVER put your customers in a position where the default choice could be considered cheating them in some way. This is a simple code change that should have been done years ago, IMHO.

#2 martian

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Posted 13 August 2016 - 08:45 AM

View Postoldradagast, on 13 August 2016 - 08:41 AM, said:

NEVER put your customers in a position where the default choice could be considered cheating them in some way.


Oh, you can do that, as long as you have stupid customers who are giving you money no matter what ...

#3 vocifer

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Posted 13 August 2016 - 09:01 AM

Welcome to the world of MMO games!

View Postoldradagast, on 13 August 2016 - 08:41 AM, said:

...
it is STILL not fixed.
...

It's a feature, man. Don't be so naive...

#4 Alistair Winter

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Posted 13 August 2016 - 09:05 AM

View Postvocifer, on 13 August 2016 - 09:01 AM, said:

Welcome to the world of MMO games!

Every time someone responds to a complaint with "Welcome to...", God takes the soul of a ginger.

#5 Cyborne Elemental

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Posted 13 August 2016 - 09:47 AM

-Hint-

Don't waste your money on MC, and you never run into this problem.

#6 vocifer

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Posted 13 August 2016 - 09:49 AM

View PostAlistair Winter, on 13 August 2016 - 09:05 AM, said:

Every time someone responds to a complaint with "Welcome to...", God takes the soul of a ginger.

God is a cruel one..

Btw, it's not only about, MMO. Brief example: Adobe Acrobat. When you are not careful installing this crap, you may miss that checkbox with MCAffe (another crapware) and it will also be installed.

And it's not against the law as long as you have a window which asks you to confirm your choice.

#7 TLBFestus

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Posted 13 August 2016 - 10:33 AM

While I agree with OP, I sincerely doubt PGI will ever change that.

They want the occasional accidental sale from the poor sucker that doesn't know enough to ask support to reverse it. All they want is your money, and because it spends the same as deliberately spent money, they don't give a damn.

Sad, but true in the world of FTP games.

#8 LT. HARDCASE

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Posted 13 August 2016 - 10:45 AM

Bought 3 Riflemen today. As someone who has had to contact support multiple times after having accidentally used MC, I was VERY careful on this occasion.

It really, really shouldn't be this way.

Edited by LT. HARDCASE, 13 August 2016 - 10:48 AM.


#9 ScarecrowES

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Posted 13 August 2016 - 10:50 AM

What I find surprising is that anyone would actually just have an assault's worth of MC just laying around unused. I never buy that much MC unless I'm preparing to buy something very specific.

#10 Metus regem

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Posted 13 August 2016 - 11:00 AM

View PostAlistair Winter, on 13 August 2016 - 09:05 AM, said:

Every time someone responds to a complaint with "Welcome to...", God takes the soul of a ginger.


Can't take something that was never there in the first place....

#11 Moldur

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Posted 13 August 2016 - 11:03 AM

I have a permanent FRR camo for my Urbanmechs.

#12 L3mming2

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Posted 13 August 2016 - 11:05 AM

View PostAlistair Winter, on 13 August 2016 - 09:05 AM, said:

Every time someone responds to a complaint with "Welcome to...", God takes the soul of a ginger.


you are lying gingers have no soul :P

#13 LordNothing

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Posted 13 August 2016 - 11:08 AM

its not like they dont give you a chance to back out.

Edited by LordNothing, 13 August 2016 - 11:09 AM.


#14 DaZur

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Posted 13 August 2016 - 11:15 AM

We've been playing this game how long? If you make this mistake it on you for being so flipping complacent as to not double-checking your currency before purchase.

While this is more so an observation on our blameless society... I'm so fricking sick and tired of people not taking responsibility for their own screw-ups, I'm on the verge of turning my stomach inside out... Posted Image

Not every toaster in the world needs a sticker telling you to not use in the shower.

Edited by DaZur, 13 August 2016 - 11:15 AM.


#15 RestosIII

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Posted 13 August 2016 - 11:52 AM

View PostDaZur, on 13 August 2016 - 11:15 AM, said:

We've been playing this game how long? If you make this mistake it on you for being so flipping complacent as to not double-checking your currency before purchase.

While this is more so an observation on our blameless society... I'm so fricking sick and tired of people not taking responsibility for their own screw-ups, I'm on the verge of turning my stomach inside out... Posted Image

Not every toaster in the world needs a sticker telling you to not use in the shower.

"Do you think we need to warn them that the wiring is fault and trying to plug it in without a pair of leather gloves will get them electrocuted?" "Nah, they should know by now due to how many dead people are in the kitchen."

#16 Gamuray

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Posted 13 August 2016 - 02:37 PM

View PostMoldur, on 13 August 2016 - 11:03 AM, said:

I have a permanent FRR camo for my Urbanmechs.


Your comment is totally relevant to this conversation and adds a lot of things to talk about.

I unlocked the ox blood color during an event!

View PostRestosIII, on 13 August 2016 - 11:52 AM, said:

"Do you think we need to warn them that the wiring is fault and trying to plug it in without a pair of leather gloves will get them electrocuted?" "Nah, they should know by now due to how many dead people are in the kitchen."


That's different, the faulty wiring is a production error and can't be noticed by the customer. A more relatible situation would be "Do you think we need to warn the customer that their coffee will be hot when they receive it at the counter? Nah, they'll be able to tell by the steam and the warm cup. Besides, coffee is always made hot, everybody knows that!"

.... oh wait. That's right, a place got sued over them not having a sticker on the cup that said the coffee was hot... and won the lawsuit... As if the steam and hot cup and it being fresh COFFEE wasn't enough things saying "HEY! I'm hot! Don't try to drink me yet!"

...I'm 20 and I think it's ridiculous how often people blame others for their own mistakes, oversight, or lack of paying attention.

Would it be nice for them to have it default to c-bills? Yes. Are they obligated to repay you for your lack of paying attention to the pop-up asking what way you'd like to pay? No. But they're nice sometimes and revert your account.

#17 Monkey Lover

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Posted 13 August 2016 - 02:48 PM

What's really bad is when you screw up and put auto refill on your mc strikes you got dure an event ha-ha It's hard to tell it's slowly moving down each game :)

#18 DaZur

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Posted 13 August 2016 - 04:01 PM

View PostRestosIII, on 13 August 2016 - 11:52 AM, said:

"Do you think we need to warn them that the wiring is fault and trying to plug it in without a pair of leather gloves will get them electrocuted?" "Nah, they should know by now due to how many dead people are in the kitchen."

Red herring much?

Completely different scenario. This is like walking up to a door that has in big bold letters "PUSH" and you pull it... Add to this fact you've been walking through this door for more than two years. THEN, complain because PGI has not accommodated you by reversing the hinges.



#19 Rat A Tat Tat

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Posted 13 August 2016 - 07:17 PM

You see this when you go to the gas station too. If you ever look at the instructions on the pump, when the diagram that shows the part where your select what grade gas you're to select, it shows selecting the highest cost one as an example.

#20 Johnny Z

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Posted 13 August 2016 - 07:22 PM

View Postoldradagast, on 13 August 2016 - 08:41 AM, said:

Seriously, guys - this isn't funny anymore.

Decided to buy an Assault mech on sale. Nearly made the mistake of buying it with MC instead of cbills because the game STILL defaults to MC. Fortunately, I noticed this before making that mistake.

I'm reasonably sure either I or somebody has brought this point up before over the years, and it is STILL not fixed.

NEVER put your customers in a position where the default choice could be considered cheating them in some way. This is a simple code change that should have been done years ago, IMHO.


+1

Edited by Johnny Z, 13 August 2016 - 07:25 PM.






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