11 replies to this topic

[Mothermoy]

so i bought the first version of the steam pack got the timberwolf C(s) Version. So i check the sale today, and the C(C) version is on sale. I specically made sure i checked how many owned, and the store said 0. So i bought the champion on sale in the store. It seems i kinda have both, but for skill purposes it says i only have 1. can this be resolved. I made sure i checked the store and it said i owned 0 of the champion version. i just thought the steam version was its own variant.

[Mcgral18]

No, all C variants are the same C variant

The (C) and (S) just have bonuses on top of the vanilla C
They are functionally identical, aside from the 30% bonus
Same Skills, same Hardpoints, same everything gameplay wise

[Mothermoy]

Mcgral18, on 28 November 2016 - 04:31 PM, said:

No, all C variants are the same C variant

The (C) and (S) just have bonuses on top of the vanilla C
They are functionally identical, aside from the 30% bonus
Same Skills, same Hardpoints, same everything gameplay wise

so how am i supposed to know this? my point is i was very careful to check the store to see if i already owned a C varient. it said i did not. So with this information i purchased the mech.

[Deathlike]

The base variant is the version where you remove all/any letters between the parenthesis.

That's all that matters.

TBR-C, TBR-C (S), TBR-C (C) are the same variants according to the skill tree, you will need something that's not a TBR-C to get around basic efficiencies such as a TBR-S (recommended for solo JJ) and some other TBR (Prime is kinda useless, since you can only fit an MG in the CT - the others provide a CT energy hardpoint usually).

[Mothermoy]

Deathlike, on 28 November 2016 - 04:35 PM, said:

The base variant is the version where you remove all/any letters between the parenthesis.

That's all that matters.

TBR-C, TBR-C (S), TBR-C (C) are the same variants according to the skill tree, you will need something that's not a TBR-C to get around basic efficiencies such as a TBR-S (recommended for solo JJ) and some other TBR (Prime is kinda useless, since you can only fit an MG in the CT - the others provide a CT energy hardpoint usually).

my point is the store should have said i owned a c varient, then i would have not wasted my money purchasing another. why did the store say i did not own a c varient when infact i did?

[Deathlike]

Mothermoy, on 28 November 2016 - 04:34 PM, said:

so how am i supposed to know this? my point is i was very careful to check the store to see if i already owned a C varient. it said i did not. So with this information i purchased the mech.

The store only checks if you didn't own the variant being sold... it doesn't actually check to see if it's a matching variant for the skill tree (you actually check the skill tree instead).

Mothermoy, on 28 November 2016 - 04:38 PM, said:

my point is the store should have said i owned a c varient, then i would have not wasted my money purchasing another. why did the store say i did not own a c varient when infact i did?

This is a PGI issue on not ever really clarifying it. It only checks ownership of the variants in your mechbays - not your skill tree.

You can own a TBR-C but NOT a TBR-C (C) or vice versa for that matter... and it's not like the game is lying to you there.

ALWAYS ask before making purchases (the sale doesn't end for a bit) - I do suggest you ask support to refund the Champion mech you bought.

[Mothermoy]

Deathlike, on 28 November 2016 - 04:39 PM, said:

The store only checks if you didn't own the variant being sold... it doesn't actually check to see if it's a matching variant for the skill tree (you actually check the skill tree instead).

if for skill tree purposes a C is a C, then for store purposes a C should be a C. thats really bitterly disappointing.......one very unsatisfied customer here.

[Deathlike]

Mothermoy, on 28 November 2016 - 04:41 PM, said:

if for skill tree purposes a C is a C, then for store purposes a C should be a C. thats really bitterly disappointing.......one very unsatisfied customer here.

I agree, but that's PGI being PGI.

If it said you owned a special variant (like a (L)oyalty variant), then it should be included there as information before you buy it.

I own 2 of the Loyalty Centurions (CN9-AH (L)) and when going to the store, it says I own 0. That's pretty lame, but that's how PGI coded the stupid thing.

[Bud Crue]

How were you supposed to know? I duknow...telepathy maybe. Seriously PGI refuses to put any sort of written descriptions into this game, so telepathy is as good as anything. Barring that I have learned to Google search any aspect of this game I have a question about and ironically I usually am directed to helpful past post on this very forum...another aspect of the game PGI seems to despise.

Anyway, email support and ask for a refund. Support services are one area that PGI does very well. They will take care of this. Just be polite.

[Mothermoy]

already put in my ticket. this is a great game, and i dont mind supporting it at all, help paying the bills and all. Simple refund is all i asked for, so i can spend it on another mech!

[SnagaDance]

Mothermoy, on 28 November 2016 - 04:47 PM, said:

already put in my ticket. this is a great game, and i dont mind supporting it at all, help paying the bills and all. Simple refund is all i asked for, so i can spend it on another mech!

That should work. For all the things the people playing MWO disagree on there is one thing they do all agree on and that is that MWO Support is downright outstanding when it comes to resolving issues like these. Enjoy whatever mech you're going to buy as a replacement!

[Metus regem]

Deathlike, on 28 November 2016 - 04:45 PM, said:

I agree, but that's PGI being PGI.

If it said you owned a special variant (like a (L)oyalty variant), then it should be included there as information before you buy it.

I own 2 of the Loyalty Centurions (CN9-AH (L)) and when going to the store, it says I own 0. That's pretty lame, but that's how PGI coded the stupid thing.

If you can convince PGI to remove one of you CN9-AH(L)'s I'll happy take it, it's the one I'm missing from the three fates set....