14 replies to this topic

[l33tworks]

Lets say there is an upcoming HUGE issue affecting a weapon group in the PTS. How do you raise the issue with PGI? If you email PGI they say to post all feedback in the dedicated civil war section.

Ok fine I did that.... Not a SINGLE REPLY. How do I know even anyone at PGI even read it or is aware of it?

Do people in the PTS sub forum section even know what client side/server side is? Or did it simply get lost on page 2 due to the sheer number or repeat threads and no one important saw it?

The fact is you NEED to post in the general discussion to have it get any real attention, or do I actually need to do it on reddit or somebody has to tweet russ about it?.

Here is my topic, and its very important if a weapon group cant function as intended for some but not others. If its not obvious now it will be to many people when it goes on live client. RACS SUCKK!! Gee I wonder why...

https://mwomercs.com...25#entry5810825

Edited by l33tworks, 03 July 2017 - 06:53 PM.

[Skanderborg]

You got to tweet russ.

[LordNothing]

the squeaky wheel gets the grease, but when you have thousands of wheels and they all squeak and there is only so much grease to go around, you eventually become deaf to the clamor.

they probibly have filters that sort out useful posts from other garbage. first off posts by known trouble makers and trolls is out, or anything too salty (and to be fair a lot of these posts do contain valid criticisms, but are generally non-constructive about it). secondly they filter for brevity. if someone at pgi has the job to read these posts, they are going to look for what can be summed up in a paragraph or two. this is likely why russ prefers twitter, it really forces people to condense their content, it also makes great ideas look like caveman speak.

they likely also filter out any one off posts that dont stir discussion, no likes, no replies, no point. then again i only get likes when i say something stupid, say something smart and you usually get ignored. of course too much discussion on one point and things get political, so if a post causes a massive branchout of replies and counter replies, it probibly gets filtered because its too contentious. they probibly also dump anything with pictures or outside links.

pgi gets a sanitized version of our ideas. this gets skimmed over by sombody who has no more than 15 minutes a day to scan posts. fact of the matter is that ideas are cheap and its the execution that matters. pgi is more than capable of coming up with their own ideas they dont need us to do it. they do however need to make us happy (enough to stay). this makes pgi the final filter that ideas go through. if the idea makes it out the other side it has been distorted and warped to the point where it no longer matches its original form. its a mind grinder pretty much.

Edited by LordNothing, 03 July 2017 - 07:26 PM.

[El Bandito]

Tweet to Russ and Chris. Chris sometimes reply to forum PM as well.

[l33tworks]

LordNothing, on 03 July 2017 - 07:24 PM, said:

the squeaky wheel gets the grease, but when you have thousands of wheels and they all squeak and there is only so much grease to go around, you eventually become deaf to the clamor.

they probibly have filters that sort out useful posts from other garbage. first off posts by known trouble makers and trolls is out, or anything too salty (and to be fair a lot of these posts do contain valid criticisms, but are generally non-constructive about it). secondly they filter for brevity. if someone at pgi has the job to read these posts, they are going to look for what can be summed up in a paragraph or two. this is likely why russ prefers twitter, it really forces people to condense their content, it also makes great ideas look like caveman speak.

they likely also filter out any one off posts that dont stir discussion, no likes, no replies, no point. then again i only get likes when i say something stupid, say something smart and you usually get ignored. of course too much discussion on one point and things get political, so if a post causes a massive branchout of replies and counter replies, it probibly gets filtered because its too contentious. they probibly also dump anything with pictures or outside links.

pgi gets a sanitized version of our ideas. this gets skimmed over by sombody who has no more than 15 minutes a day to scan posts. fact of the matter is that ideas are cheap and its the execution that matters. pgi is more than capable of coming up with their own ideas they dont need us to do it. they do however need to make us happy (enough to stay). this makes pgi the final filter that ideas go through. if the idea makes it out the other side it has been distorted and warped to the point where it no longer matches its original form. its a mind grinder pretty much.

Err No I find thats not the case at all. It been shown in the pas that for many things PGi are enitirely unaware of an issue. They are very likely to entirely miss something.

[HGAK47]

LordNothing, on 03 July 2017 - 07:24 PM, said:

the squeaky wheel gets the grease, but when you have thousands of wheels and they all squeak and there is only so much grease to go around, you eventually become deaf to the clamor.

they probibly have filters that sort out useful posts from other garbage. first off posts by known trouble makers and trolls is out, or anything too salty (and to be fair a lot of these posts do contain valid criticisms, but are generally non-constructive about it). secondly they filter for brevity. if someone at pgi has the job to read these posts, they are going to look for what can be summed up in a paragraph or two. this is likely why russ prefers twitter, it really forces people to condense their content, it also makes great ideas look like caveman speak.

they likely also filter out any one off posts that dont stir discussion, no likes, no replies, no point. then again i only get likes when i say something stupid, say something smart and you usually get ignored. of course too much discussion on one point and things get political, so if a post causes a massive branchout of replies and counter replies, it probibly gets filtered because its too contentious. they probibly also dump anything with pictures or outside links.

pgi gets a sanitized version of our ideas. this gets skimmed over by sombody who has no more than 15 minutes a day to scan posts. fact of the matter is that ideas are cheap and its the execution that matters. pgi is more than capable of coming up with their own ideas they dont need us to do it. they do however need to make us happy (enough to stay). this makes pgi the final filter that ideas go through. if the idea makes it out the other side it has been distorted and warped to the point where it no longer matches its original form. its a mind grinder pretty much.

Summed up - This is why we cant have nice things.

[Monkey Lover]

I saw it but I gave up on the weapon.

[McValium]

https://mwomercs.com...gy-public-test/

The PTS forum for exactly those issues is highly monitored by staff

best regards
McV

[justcallme A S H]

The Skill Tree PTS forum is evidence enough that it is clearly not highly monitored.

[Oberost]

justcallme A S H, on 03 July 2017 - 09:15 PM, said:

The Skill Tree PTS forum is evidence enough that it is clearly not highly monitored.

No, it was highly monitored... and highly ignored too.

[l33tworks]

El Bandito, on 03 July 2017 - 08:01 PM, said:

Tweet to Russ and Chris. Chris sometimes reply to forum PM as well.

I will PM Chris. I really dont want to sign up to twitter if it can be avoided. If somebody here has it, all you would have to do is tweet russ or Chris and ask "Are you aware that RACs firing is server side making it more difficult to aim the higher your ping is"

Theyve fixed stuff like this before. Zoom used to be client side.

[Ced Riggs]

From my observations both here and how Digitial Extremes did it with Warframe, devs and community staff tasked as such read feedback forums, but abstain from commenting. Devs aren't there to discuss or defend decisions, nor bad talk players disagreeing with them, they are there to read your feedback quantify/verify your claims, and act upon it if they find your criticism warranted. You will scarcely ever find a dev "visible" in these forums, let alone commenting.

Nevertheless, from my Warframe community staff days, I do have a high assumption that PGI devs are actively monitoring the PTS forums, and even if not every thread's content is acted upon, they are processed, one way or another. Keep in mind that feedback that is being read and disregarded, or assigned a lower priority is still received. You will not get a "You are right, changing X" response, nor a "That's dumb, your feedback has been disregarded" one either - poor form, helps no one, and it makes people hunt for dev likes, which skews the responses even more.

People are weak-willed, and any recognition is considered a crowning, and developers cannot be handing out those tokens of attention. So, keep posting your feedback. It's being read. Evewn if it's not being acted upon for reasons unknown to more or less all of us.

[Davegt27]

server side and client side are some what self explanatory

but the significance of or the other is a different story

another thing wouldn't the problems be continuous
but some days things are great some days things suck
some matches the performance seems to change mid match

[Shifty McSwift]

LordNothing, on 03 July 2017 - 07:24 PM, said:

the squeaky wheel gets the grease, but when you have thousands of wheels and they all squeak and there is only so much grease to go around, you eventually become deaf to the clamor.

Haha


If a wheel squeaks in the forest and no one has functioning ears to hear it, does it still need grease? hehehe

Funny stuff.

[l33tworks]

Ced Riggs, on 05 July 2017 - 12:17 AM, said:

From my observations both here and how Digitial Extremes did it with Warframe, devs and community staff tasked as such read feedback forums, but abstain from commenting. Devs aren't there to discuss or defend decisions, nor bad talk players disagreeing with them, they are there to read your feedback quantify/verify your claims, and act upon it if they find your criticism warranted. You will scarcely ever find a dev "visible" in these forums, let alone commenting.

Nevertheless, from my Warframe community staff days, I do have a high assumption that PGI devs are actively monitoring the PTS forums, and even if not every thread's content is acted upon, they are processed, one way or another. Keep in mind that feedback that is being read and disregarded, or assigned a lower priority is still received. You will not get a "You are right, changing X" response, nor a "That's dumb, your feedback has been disregarded" one either - poor form, helps no one, and it makes people hunt for dev likes, which skews the responses even more.

People are weak-willed, and any recognition is considered a crowning, and developers cannot be handing out those tokens of attention. So, keep posting your feedback. It's being read. Evewn if it's not being acted upon for reasons unknown to more or less all of us.

While I'm not saying what you said isn't the case here, you are making a lot of assumptions which probably aren't true.

1. You are assuming whoever is responsible for collecting feedback reads ALL the posts. I dont mean whether they take them on-board or not, I mean simply READS it whatsoever, It is entirely possible they completely miss it if something gets little attention on moves on to page 2. I wont even get into whether they would take something with 0 replies seriously, whether it actually important or not to the the game, they may be shallow.

2. Even if they do read it, do they understand the impact it has on players enough to raise it as an issue?

Here's a little story from an old timer. About 3 years ago people were noticing hit reg problems with lasers, it wasn't just one person, it was hundreds. Russ repeatedly said no its working fine for MONTHS on end while countless threads were made on lasers not registering damage by the whole community.

Then suddenly during a town hall Russ said "oh by the way lasers weren't damaging lasers correctly, one of our guy looked over the code and it turns out 20% of the beam isn't registering properly, and its now been fixed". It was like.. Ok sweet, but we kinda told you so.,.


Hopefully though this issue will get picked up and rectified. Not sure how it got past the design stages tbh, but its entirely possible the devs just play this game at 20 ping and dont consider about how something plays on the other side of the world.

Currently RACs work like this

0 to 50ms ping - RACs are not great but very fun and CAN be effective in the right hands!
50 to 100, Still fun and ok but getting a little less effective
100 to 150ms -Getting sloppy for moving targets
150ms to 200. Seriously only shoot at Heavy+ mechs moving slowly
200 to 250. Only shoot at Assault mechs Standing still.
250-300ms Only shoot at Shutdown assault mechs
300ms ROFL Only shoot at DireStars that have shut down for 2 minutes

Edited by l33tworks, 05 July 2017 - 08:51 AM.