49 replies to this topic

[Shifty McSwift]

Just posting about this issue here to see if there are any quick responses from anyone who has had or seen similar issues. Setup my new PC today (all drivers up to date etc), and everything seems to be running alright except for these horrid framedrops every so often;

https://vid.me/eOxo

There's a link to a video of it occurring, nevermind the futurama audio in the back, I was experiencing this while only running MWO as well, I was just watching something while trying to figure out what the deal was.

In the video it almost looks like I teleport at moments, but while playing I was basically frozen for short periods of time.

Anyone had this or seen it in other games with newer PCs?

Solved: It was Malware! If you see framerate stutter/spikes similar to this, it may be malware.

Edited by Shifty McSwift, 04 July 2017 - 07:17 PM.

[Imperius]

If it's a laptop (not a gaming pc) you may be experiencing thermal throttling and/or battery saving performance settings.

Note my pc is pretty good and it drops all the time in FPS. CryEngine has not aged well.

[Shifty McSwift]

If you turn the video up enough you can see the framerate counter, and it has a clearly fluctuating normal position around 60, but then just sudden and severe drop off into red single digit numbers.

I will check into the heat throttling though thanks, any and all input appreciated, "new" (for me) tower PC, with a 250 gig SSD, 64 bit, I7 (X 980), 12gb ram, windows 10 and the graphics card is an Nvidia GTX 1050. So I was never expecting top of the line performance, but these drops I don't think are graphics related, as even on my old system they did not exist.

[H Seldon]

I have an Alienware 15R3, i7-7820HK and NVidia 1070. It runs pretty cool while playing MWO with frames rates typically 70-100. But then every once in a while it will drop into the teens. I've watched the hardware stats and there isn't any throttling going on. My old system would do the same thing (i7-something and NVidia 880m), so who knows.

[Kangarad]

ssd/HDD ? are you using raid settings? had a similar issue once where my raid settign would f up my fps at set intervalls since my hdd tried to boost my ssd speed whise and it did not work out at all.

[H Seldon]

I didn't use RAID on either of my two machines. The old one was an Intel SSD, the new one is a Samsung 960 NVMe.

[Tarl Cabot]

Power Options, set to High Performance?

Laptop or Desktop?

And has windows finished full updates?

[UnofficialOperator]

Enable hpet?
https://mwomercs.com...bios-and-win10/

[Revis Volek]

Sounds like you are being throttled for some reason or another, is anything running that would be eating your CPU at the same time?

But also do what other have suggested. hpet, making a custom power profile, etc.


With my current hardware i never dip below 50ish frames and thats in notorious bad spot or near water during ToD change. No reason you cuz should be able to keep up at that level on this game. When all is well im running 150fps so it quite a large swing even not dipping into the teens.


Cryengine, its good!

Edited by Revis Volek, 29 June 2017 - 06:14 PM.

[Shifty McSwift]

Intel i7-980X @ 3.33GHz
6 cores, 12 Logical processors
NVIDIA Geforce GTX 1050-2gb
12gb RAM
250gb SSD

PC is new so this and one other game is all I currently have installed in the way of games, but I have set NVidia control panel up for maximum performance, threaded optimisation on, vsync on etc. The next step right now is to try without threaded optimisation in case it is some problem for MWO, but other than that I am out of ideas. (edit, tried, much the same spiking )

I even scaled back all of the graphics to bare minimum and was still seeing them. And installed several programs (Hwinfo, MSI Afterburner, park control, TCI/IP) to check diagnostics, to find nothing glaringly obvious in the way of issues.

To be clear it feels like a freeze up for 1-3 seconds, frames drop so low the picture seems to freeze and then I basically teleport the distance travelled during the freeze. And this does not occur at all on the other game I have, which is hugely graphics intensive and seems to run fine even on highly populated servers (ARMA3).

Edited by Shifty McSwift, 30 June 2017 - 07:39 PM.

[Shifty McSwift]

Also HPET says enabled in the bios startup settings, but entering "bcdedit /set useplatformclock true" into the CMD line just tells me access is denied, even though my account is admin.

[VirtualRiot]

Make sure you're using TXAA and not MSAA. Maybe give Razer Cortex a go if u really need that extra little bit of a boost.
Otherwise, from what you're saying, it sounds like a latency issue with your internet connection to the MWO servers. Make sure you are playing on the closest geographical server to you.
To be clear, MWO is quite literally THE most poorly optimized game in my library, and the servers are no better. I've spent literal thousands of dollars on computer components and a fast internet connection, and yet my peak is around 60fps in game.

[Shifty McSwift]

I am willing to try everything and just about have so far, the drops seem to occur on my local servers at about the same rate, though they are in no way really predictable, some games I get a couple others it feels like I cant go 10 seconds without one. It definitely seems like they are more frequent on the highest resolution setting, but when they still occur on the lowest it is hard to really tell.

[Vxheous]

Shifty McSwift, on 30 June 2017 - 07:51 PM, said:

I am willing to try everything and just about have so far, the drops seem to occur on my local servers at about the same rate, though they are in no way really predictable, some games I get a couple others it feels like I cant go 10 seconds without one. It definitely seems like they are more frequent on the highest resolution setting, but when they still occur on the lowest it is hard to really tell.

Are you running DX11? I found DX9 to be doing that hitching thing that you were mentioning for me anyways. Also, the i7-980x @ 3.33ghz is going to hold you back, MWO really likes CPU speed. A processor from 2010 (even a 6-core extreme line) is going to struggle in 2017.

[Shifty McSwift]

Vxheous Kerensky, on 01 July 2017 - 02:04 AM, said:

Are you running DX11? I found DX9 to be doing that hitching thing that you were mentioning for me anyways. Also, the i7-980x @ 3.33ghz is going to hold you back, MWO really likes CPU speed. A processor from 2010 (even a 6-core extreme line) is going to struggle in 2017.

But.. Again.. My old PCs stats were much worse, and I was able to run with none of these spikes EVER occurring, even when I put graphics up the FPS would just drop in a steady way, or the game would crash. These spikes are specific to this system, and really seem like they should not be happening.

[VirtualRiot]

Shifty McSwift, on 30 June 2017 - 07:36 PM, said:

Also HPET says enabled in the bios startup settings, but entering "bcdedit /set useplatformclock true" into the CMD line just tells me access is denied, even though my account is admin.

You have to run command prompt as an administrator to get system level access. Try turning HPET off.

[Shifty McSwift]

VirtualRiot, on 01 July 2017 - 06:45 AM, said:

You have to run command prompt as an administrator to get system level access. Try turning HPET off.

Yeah, I suppose that will be my next testing step, though my hopes aren't really high there as HPET commonly refers to microstutter and smoothness, not so much framerate spiking.

[Coolant]

Off and on I get massive drops in FPS, doesn't matter what map...what I found out is my processor has a built in power adaption in BIOS that once it hits a certain temp it powers down into an adaptive state I guess. That's why the FPS drop would last for about 10 seconds and then go back to normal because I'm assuming the processor cooled down enough to drop below the threshold.

My fix was to clean out my fan of dust on top of the processor, vent the case better and have an external fan blow into the case.

[Revis Volek]

Coolant, on 01 July 2017 - 08:27 AM, said:

Off and on I get massive drops in FPS, doesn't matter what map...what I found out is my processor has a built in power adaption in BIOS that once it hits a certain temp it powers down into an adaptive state I guess. That's why the FPS drop would last for about 10 seconds and then go back to normal because I'm assuming the processor cooled down enough to drop below the threshold.

My fix was to clean out my fan of dust on top of the processor, vent the case better and have an external fan blow into the case.

Re apply that Thermal Compound as well, its gets dry after a while and doesnt work so well anymore.

[Shifty McSwift]

Ah well, I have tried almost everything I can think of here, I sent an email to technical support with dxdiag attached and a link to a video of it in action. I might try a reinstall tonight onto my HDD, if I get no word from support before I sleep.

Edited by Shifty McSwift, 01 July 2017 - 09:31 AM.