10 replies to this topic

[Spunkmaster]

Hi Folks!

I'm having ridiculous IP issues. I'm fairly certain it's my ISP. I'd like to run some trace routings while playing so I have evidence when approaching Verizon. Does anyone know the IP address for the NA server?

Thanks!

[Carl Vickers]

tracert mwomercs.com will get you the address, do in a command prompt.

Edited by Carl Vickers, 01 October 2017 - 03:33 PM.

[Anjian]

Go email support. They will give you the address and the name of a certain program along with instructions to do a trace route. The results of which you submit back to support. They have helped me a few times on this issue.

[Wildstreak]

Just email Technical Inquiries from the Support link above, you get an auto response with the IP of all 3 servers and how to do tracert and ping tests to them.
Good luck, hope Verizon is better than mine.

[Humpday]

Spunkmaster, on 01 October 2017 - 03:32 PM, said:

Hi Folks!

I'm having ridiculous IP issues. I'm fairly certain it's my ISP. I'd like to run some trace routings while playing so I have evidence when approaching Verizon. Does anyone know the IP address for the NA server?

Thanks!

Where you getting bad disconnects?
Thats was happening to me earlier today.

Either the game servers were out of sockets or my carrier was messing about with ports, possibly inadvertently closing ephemeral ports.

https://mwomercs.com...om-game-server/

Seems to work now though, pretty sure it was my ISP though since games would load if i switched to tethering off my cell phone.

[Peter2k]

Old dev post
Lost track where this went to after they reshuffled the forum a bit

https://mwomercs.com...asked-question/


 mwomercs.com [192.99.109.192]

If it's still the same that is

Edited by Peter2k, 01 October 2017 - 06:54 PM.

[Zergling]

Peter2k, on 01 October 2017 - 06:52 PM, said:

Old dev post
Lost track where this went to after they reshuffled the forum a bit

https://mwomercs.com...asked-question/


mwomercs.com [192.99.109.192]

If it's still the same that is

Using Windows 10 Resource Monitor, I'm getting 192.99.109.129 when I'm sitting in home screen, not in battle.

[Peter2k]

Zergling, on 01 October 2017 - 06:58 PM, said:

Using Windows 10 Resource Monitor, I'm getting 192.99.109.129 when I'm sitting in home screen, not in battle.

Mmm
Yeah haven't thought about it
It's the forum IP

Maybe this
http://mwomercs.com/...ress-in-canada/

Quote

Just seen 70.42.29.65 in another post, but the poster seems to be a little more sure about it.
Does anybody else have anything to add? 

Or

Quote

A simple way to see to which IP addresses your MWOclient connects to is using the resourcemonitor (if you're using Win 7)

Start > All Programs > Accessories > System Tools > Resource Monitor.
Select the [Network] tab.

The top subwindow should show all processes with network traffic.
There you click the check box next to the "MWOclient.exe"
In the bottom two subwindows you will now see the filtered network traffic for MWO.
The client usually connects to two or three remote IP addresses.
I guess the one on port 80 (http) is where the client gets the news, colourful advertisements, etc. .
The other addresses should be related to the actual gaming. 

On Windows 7
Haven't tried anything like this on 10

Edited by Peter2k, 01 October 2017 - 07:18 PM.

[Wildstreak]

Peter2k, on 01 October 2017 - 06:52 PM, said:

Old dev post
Lost track where this went to after they reshuffled the forum a bit

https://mwomercs.com...asked-question/


mwomercs.com [192.99.109.192]

If it's still the same that is

This is the game server for NA, when you get that auotmated email response from Tech Inquiries, this is the IP they give you.

[Glenn8D]

From: MechWarrior Online Technical Support <technical@mwomercs.com>

Apr 19, 09:00 PDT

Hey there,

Really sorry to hear that you're running into this issue. When you get a chance can you please try running through the following steps and let us know if this issue persists: Try to determine if any Firewall or Anti-Virus software might be preventing a stable connection: - Temporarily disable your Windows Firewall or any 3rd-party firewall software and attempt a connection - Temporarily disable your anti-virus software and attempt a connection - If you are able to establish a connection after disabling any of the above software, you will need to add a profile or filter for MWO in that software to allow a stable connection to go through

Try to determine if your router or modem setup might be contributing to the issue:

- If you are connecting to your modem or router through Wi-Fi, please attempt a direct connection with an Ethernet cable and see if the issue persists

- Try opening the following ports in your router and see if the issue persists:

TCP 45461

TCP 45464

...

Trace Route:

- Press Windows Key + R

- Type CMD

- Click OK

- In the Command Prompt, type: tracert 192.99.109.129

Ping test:

- Press Windows Key + R

- Type CMD

- Click OK

- In the Command Prompt, type: ping -n 10 -w 1000 192.99.109.129

---!
For me it was my AP-WiFi-Gateway-Modem's Firewall.
I Made a Dynamic/Trigger-Port Firewall Rule for TCP 45461-45464

(~port forwarding section of my modem's Firewall Settings)

Rule Name: MWO_10-65k-B_45461-4Gbl_TCP

Type: Trigger Ports

Entry, Protocol______________________, Local OUT Port(s), Global IN Port(s)

1____, Outgoing - tcp, Incoming - tcp, 45461-45464__, 10000-65535

This worked until yesterday!
My temp workaround for "Game Server Disconnect" is:[/color]

AP-Gateway Firewall UP (Medium/Typical)

Logon, Join Game ~click [Quick Play]

Wait till connection at Map Selection

DROP Firewall DOWN to Minimum(Low)

Exposing LAN & modem to the Internet.

Wait Till Mech [Ready] Drop window

RAISE Firewall UP (Medium/Typical)

...Awaiting reply from Support
BTW: How do I turn off this double line spacing this forum keeps adding. >

Edited by Glenn8D, 26 April 2018 - 08:40 PM.

[Glenn8D]

I figured it out buy capturing IP traffic logs and looking through them.
They've added UDP to servers 198.27.85.2xx 226~256(guess) Log shows ...227-230
Here is the new rule for my firewall:

Rule Name : MWO Global20k_40-65k_UDP
Type ___ : Trigger Ports
Entry__Protocol___________________________Global Port(s)_____Local Port(s)
1______Outgoing - udp, Incoming - udp_____20000-20999________40000-65353

Edited by Glenn8D, 28 April 2018 - 11:28 PM.